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All reviewsfire pitoutback steakhouseparking lotrooms are cleanindoor poolworkout roomwithin walking distancecommon areasstaff was very friendlyother hotelscheck in was quicklong tripnight's sleepwould stay here againgood nights sleepwe've stayednice stay
I picked this hotel because of price, reviews and location. Very satisfied. Clean smells, appearance as soon as you walk in. Friendly staff got me checked in and headed to bed quickly. Room was great, clean and cool. Bathroom (important to me) was very clean...More
Thank Mary A
Response from Naoma D, General Manager at Courtyard BeckleyResponded 3 weeks ago
Thank you for sharing your experience at our hotel. Providing our guest with a clean room is something that is very important to us. I am so glad to hear that we achieved this goal during your stay. We hope you will be our guest...More
It's Beckley. We only stop there on route to somewhere, right? I was expecting an older property and that's what it is. I was hoping for a clean room and a good nights sleep before continuing on our trip the next morning. The room felt...More
Response from Naoma D, General Manager at Courtyard BeckleyResponded 5 weeks ago
Thank you for sharing your thoughts on your recent stay. We are sorry that your stay did not meet your expectations. We are scheduled for a room renovations this fall and hopefully that will be and improvement for the better. We appreciate feedback from our...More
The first room we were placed in had an air conditioner that wasn't working properly.
After alot of arguing we were finally moved to another room that was acceptable.
The bed was comfortable but the cleanliness was just average, I could tell that the shower...More
Response from Naoma D, General Manager at Courtyard BeckleyResponded 16 August 2018
Thank you for providing us with you feedback. Your comments will be shared with the appropriate members of our staff. We wish you the best in all your future travels.
Pretty typical Courtyard....overpriced perhaps for its age. Biggest issue was one night when we got back to room around 11pm, realized the sheets were still very wet and had not been properly dried, mainly at foot of bed. I knew it was too late to...More
Response from Naoma D, General Manager at Courtyard BeckleyResponded 31 July 2018
Thank you for providing us with feedback from your recent stay. I am so sorry to hear of the problem with your sheets. I have shared your comments with our laundry and housekeeping departments in hope that this issue will not occur again. We are...More
We've stayed in a few Courtyard's and this one is aging. It appeared to be family friendly (pool/workout room and onsite laundry).
Very standard decorating, bed was comfortable. Lot's of parking spaces, however appeared to have some shady individuals loitering, so remember to remove your...More
Thank Sarah N
Response from Naoma D, General Manager at Courtyard BeckleyResponded 25 July 2018
Thank you for your feedback, we have shared your thoughts with the appropriate staff within our organization. We wish you the best in your future travels.