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Best Western Huntington Mall Inn

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Traveller (61)
Room & Suite (31)
Dining (7)
Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“parking lot”(33 reviews)
“room was clean”(31 reviews)
“huntington mall”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Huntington Mall Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Huntington Mall Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
Filter reviews
442 results
Traveller rating
150
152
84
32
24
Traveller type
Time of year
LanguageEnglish
150
152
84
32
24
Show reviews that mention
All reviewsparking lotroom was cleanhuntington mallfirst floorwalking distancea nice place to stayconvenient locationone night stayfront desk staffthe breakfast areafree breakfastwould definitely stay here againnight's sleephot breakfaststaff was friendlyeasy accessmarshall university
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1 - 5 of 442 reviews
Reviewed 1 week ago

The only good thing about this place was location. Our room was not comfortable, scratch sheets, a phone that did not work, tiles coming off the bathroom wall. There is more, but you get the general idea.

Thank Karen S
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 1 week ago

I am very sorry for the problems you had during your stay. I wish we could have fixed these issues for you during your stay. Your goal is to provide each guest with a great experience. I am very sorry of the inconvenience.

Hotel's Favourite
Reviewed 1 July 2018 via mobile

The Best Western is a nice place to stay if you are visiting the Huntington area. It’s about 10 miles east of the downtown area and an easy drive. The front desk clerk was very friendly and helped get us checked in quickly. Our room...More

Thank adavici
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 3 July 2018

Thank you for your feedback and business.

Reviewed 1 week ago via mobile

Found bed bugs in room 213. The attendant didn’t seem at all surprised that there were bed bugs in the hotel. He couldn’t figure out to show a zero balance on the invoice, so hopefully that is correct. He also was filthy. The breakfast food...More

Thank Vera H
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 1 week ago

I am very sorry for the issues you had. I understand how upsetting this would be during a trip. I have checked to make sue nothing was charged to your card. Again, I am very sorry.

Reviewed 1 week ago via mobile

The only good thing I can say is the breakfast is adequate and the employee keeping the breakfast going was the only friendly employee we came across. When we checked in we had to wait at least 5 minutes for someone to come to the...More

Thank lorrieb731
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 1 week ago

I am very sorry that the room was not up to standard for your stay. I understand this would be difficult during your stay. I wish we could have fix these issues for you during your stay. Again, I am very sorry.

Reviewed 1 week ago via mobile

Once again found myself and my friends running through beautiful West Virginia and made it a point to make a stay at the Best Western Huntington Mall in Barboursville. Located conveniently off of Route 60 and highway 64, this best western is a great stay...More

Thank ProbablyNot87
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 1 week ago

Great! I am glad you enjoyed everything. We look forward to having you stay again.

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$69 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$69 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (31)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Mary A
9 March 2017|
AnswerShow all 3 answers
Response from slitch0227 | Reviewed this property |
For some reason I end up in handicapped rooms but not this time. Sorry, don't know the answer.
0
Votes
wolf672016
7 November 2016|
AnswerShow all 3 answers
Response from George G | Reviewed this property |
Our handicap accessible pet friendly room had a king size bed. I don't know about the price structure...call them! What have you got to lose with a phone call?
0
Votes
Room Tips
"no comment"
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""accessibility to gas, food & nightlife on all sides.""
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"If you do not smoke make sure to book non smoking"
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"No elevator so people with limited mobility should request a first floor room."
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