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All reviews parking lot room was clean huntington mall first floor walking distance a nice place to stay convenient location one night stay front desk staff the breakfast area free breakfast would definitely stay here again night's sleep hot breakfast staff was friendly easy access marshall university
Overnight stop on way to destination. Convenient location close to large shopping mall and restaurants. Rooms very clean and the breakfast very good. However could smell smoke in the corridor. They did have on smoking rooms. The rate was good.and they gave aarp discount
Once again found myself and my friends running through beautiful West Virginia and made it a point to make a stay at the Best Western Huntington Mall in Barboursville. Located conveniently off of Route 60 and highway 64, this best western is a great stay...More
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 9 August 2018
Great! I am glad you enjoyed everything. We look forward to having you stay again.
Old tattered facility. No elevators. Internet did not work. Stairways dim dirty. Toliet barely flushed. A/c old. Good water pressure however. Tub had repair to floor but mold evident. Would recommend newer hotels by major competitors across the street
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Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 3 weeks ago
I am very sorry for the problems you had. Thank you for your feedback.
This place is ok for the money, but it sure does need a lot of help. Every room and every part of this hotel needs new paint, new. Carpet and to become an all NO SMOKING hotel. The smell was horrible and very offensive. We...More
Response from Anna N, General Manager at Best Western Huntington Mall InnResponded 4 weeks ago
I am very sorry for the issues you had. I understand the smoke smell can be difficult. We try to keep the smell in the smoking section. Thank you for your feedback.