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Hilton Garden Inn Yakima

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Traveller (22)
Room & Suite (12)
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Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Yakima
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Yakima
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (582)
There are newer reviews for Hilton Garden Inn Yakima
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All reviewsunderground parkinggreat hotelwithin walking distanceolive gardenbusiness tripconvention centercookieswould stay here againhot tubin townrooms are cleanwine tastingwine countrynice place to staybed was very comfortablefront desk staffyogurt
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11 - 15 of 576 reviews
Reviewed 31 January 2018 via mobile

Stayed here a night for business. My first impression of a king bed room was that it was a nice room that came with mini fridg, microwave and a k cup machine. The check in staff was also friendly. There is a 10 dollar parking...More

Thank tac0matraveler
Response from lisa_vallejo, General Manager at Hilton Garden Inn YakimaResponded 5 February 2018

Dear tac0matraveler, Thank you for taking a moment to share your experience while staying with us. I am sorry to hear that you had a bad experience with the comfort of our beds. We have replaced all of our mattresses within the last year and...More

Reviewed 27 January 2018

I was SHOCKED that the breakfast that appeared FREE cost $15.00. As the two of us finished breakfast, we were embarrassingly told we owed money for the breakfast that is setup like any other free breakfast. Also having to pay a $10.00 parking free in...More

Review collected in partnership with Hilton Garden Inn
Thank heidip642
Response from lisa_vallejo, General Manager at Hilton Garden Inn YakimaResponded 13 March 2018

Dear heidip642, Thank you for sharing your experience. The Hilton Garden Inn brand does not offer complimentary breakfast but we do have a great bed and breakfast package that offers a significant discount. If you become a Hilton Honor Gold or Diamond member you will...More

Reviewed 26 January 2018

Service and rooms were nice. But breakfast is set up like any other included breakfast. As we finished, we were told there is a cost of $15.00 per person!! Also, don't understand why there is a $10.00 parking fee in YAKIMA???More

Thank Topanga L
Response from lisa_vallejo, General Manager at Hilton Garden Inn YakimaResponded 13 March 2018

Dear Topanga L, Thank you for choosing to stay with us when visiting Yakima. We are very sorry that you did not know that there was a charge for breakfast. We try our very best to ensure that our guests are aware by posting the...More

Reviewed 19 January 2018

The Hotel is great with the exception of it’s beds! The mattress has a protective cover that is like sleeping on plastic! You will not notice until you wake up sweeting in the middle of the night. I love the location & underground parking.More

1  Thank Duaine R
Response from lisa_vallejo, General Manager at Hilton Garden Inn YakimaResponded 13 March 2018

Dear Duaine R, Thank you for choosing to stay with us and for sharing your valuable feedback. We have just replaced all of the mattresses in the hotel so they are brand new. The mattress encasements are cloth material so I apologize that it felt...More

Reviewed 1 January 2018 via mobile

The night manager/"auditor" has terrible customer service! We have always used this hotel and loved it until now. We use this hotel for events often and we will not be using the Hilton again!!! So disappointed in the service we received.More

Thank awg2018
Response from lisa_vallejo, General Manager at Hilton Garden Inn YakimaResponded 13 March 2018

Dear alexis j, Thank you for sharing your experience. I am happy that I was able to speak with you regarding this incident and that you are considering coming back to see us again in the future. We sincerely appreciate you giving us another chance...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Yakima
#3 Business Hotel in Yakima
#3 Romantic Hotel in Yakima
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$146 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Yakima
#3 Business Hotel in Yakima
#3 Romantic Hotel in Yakima
Room types
Non-Smoking Rooms, Suites
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Traveller (22)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jeff M
5 March 2018|
AnswerShow all 3 answers
Response from Lisa V | Property representative |
Good Morning Jeff M, Yes, Gold and Diamond members have a choice selected through your My Way options for either complimentary breakfast or 750 bonus points. You can update your options upon check in to ensure that you... More
0
Votes
jj526
7 January 2018|
AnswerShow all 3 answers
Response from elbreviews | Reviewed this property |
There is also a lot within walking distance!
0
Votes
Janus M
3 May 2015|
AnswerShow all 3 answers
Response from lisa_vallejo | Property representative |
Dear Janus M - I apologize for the delayed response. We do not allow pets unless it is a service animal. We do love pets but want to ensure that we are compliant for our travelers with allergies.
0
Votes
Room Tips
"Go some where else to get breakfast!!!"
Read review
"All rooms are equal."
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"Book early as soon as you can"
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"quiet and close to shops, restaurants, and the freeway isn't that far away."
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