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Holiday Inn Express Yakima

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Holiday Inn Express Yakima
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136 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Reviewed 8 July 2016

I paid in advance for a room with two double beds. Upon entering the room there was only one double bed and a small sleeper sofa. I went back to the main desk and asked for a room with two double beds. The young lady at the customer service desk did confirm I had paid in advanced for a room...

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Helpful?
Thank Marla H
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Marla H: First, Id' like to thank you for reaching out to us through your feedback and letting us know about you experience at our hotel, I am so sorry for all of the inconveniences you've experienced related to the room type reserved, I assure you I've investigated this issue with my staff and trained them on how to...

Seattle, Washington
Reviewed 6 July 2016

Front staff very nice, courteous and goes out of their way to make you feel welcome. Donovan the manager is very knowledgeable about the area and directed us to several different places to go to easily avoiding traffic. The room was average size, clean, like the extra bedding and pillows that are provided. We stayed in the bottom floor unit...

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Helpful?
Thank sandra s
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Sandra S: Thank you so much for providing us with your feedback about your recent stay, we are so glad you had a fantastic time while staying with us and I am delighted you get to enjoy our beautiful pool and our comfortable rooms, we hope to see you again when visiting Beautiful Yakima. Sincerely

Sierra Nevada, CA
Reviewed 27 June 2016

It started out good, easy advanced reservations, specific business rate given, prompt notifications etc. Check in went well, noticed a discrepancy and it was taken care of and I found out I was complimentary upgraded prior to check in. Young lady at check in was awesome and pleasant, very cool since I was a late check in and after a...

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Helpful?
Thank authorhecurtis
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear authorhecurtis: Thank you so much for your feedback, it is very valuable to us, I am so sorry your experience with us wasn't awesome, we strive every day to provide our guests with the most superior customer service, your feedback will help us prepare for future customers and that way we will always provide them with the best service....

Seattle
Reviewed 23 June 2016

Room was adequate and spacious; linens were new although pillows had seen better days. The carpet in the room was in need of deep cleaning or replacement. It would have been nice to have a plug for my phone charger on the nightstand lamp (as many hotels have now) rather than having to unplug the lamp behind the nightstand (dusty...

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Helpful?
Thank travelequalsbliss
IHGService, Guest Relations Manager at Holiday Inn Express Yakima, responded to this review

Dear travelequalsbliss, Thank you for your recent stay with us and reviewing our property. We are please to know you liked the friendliness of our staff and the breakfast selections we have to offer. We are sorry to hear you were not 100% satisfied with the room accommodations you received. We assure you that every comment, no matter how small,...

Reviewed 23 May 2016 via mobile

Normally i reserve suites but this time i went with a standard room the room size was fair hot breakfast was good .the staff is very friendly front desk brent was very helpful to me i wasnt familiar with the area he gave me directions very helpful

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Helpful?
Thank krysheila99
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Krysheila99: I really appreciate you taking the time to share your experience while staying with us at our great hotel. I am so glad you get to enjoy our very comfortable rooms as well as our super delicious breakfast. Also, I am glad my friendly and awesome staff helped you on your needs. thank you and we hope to...

Tacoma, WA
Reviewed 1 May 2016

Though appearing to be an older HIE, rooms are very clean, breakfast buffet variety and quality best we've seen recently. We enjoyed the Keurig coffee maker in our room. Front desk staff exceptionally helpful, informative, and considerate. Bottled water offered to us each time we left the hotel, a thoughtful touch. This will be our "go to" hotel whenever we're...

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Helpful?
Thank bksgrrrl
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear bksgrrrl: Thank you so much for your thoughtful review, we are so happy you had a fantastic time while staying with us, I am so delighted your experience was a happy experience. we will continue doing our best to always offer our guests the best service they deserve. thank you!

Arlington, Virginia
Reviewed 21 April 2016

Average HIE, but clean, with friendly staff. My stay was too short to form an opinion about the area. By the time I arrived, I had been travelling for fourteen hours and I slept like a log. I would return.

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Helpful?
Thank 167Traveler
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear 167Traveler: Thank you so much for providing us with feedback of your recent stay at our wonderful hotel, I am so glad you got to rest in our very comfortable rooms and also experienced the superior cleanliness our hotel offers. Thank you and we hope to see you again when visiting Beautiful and Sunny Yakima. LuisG

Arlington, Washington
Reviewed 16 April 2016

Our room was very clean and comfortable. The staff was very friendly. Had a great breakfast and my boys loved the cookies and milk in the evening. We spent a lot of time at the pool and one of the reasons I only gave a rating of 4. The pool was not as clean as I would like. After having...

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Helpful?
Thank Nancy H
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Nancy H: Thank you so much for having the time to write a review and share your experience with us. Here, at the Holiday Inn Express, we strive for excellence and that's why our guests reviews are so important to us. Thank you so much for your kind words and recommendation, I have passed this message along to my...

Klamath Falls, Oregon
Reviewed 13 April 2016

Came in late around 11:30 pm they found 2 rooms for us 4 people. Stayed at a Hampton Inn night before it was one of the best places I have ever! stayed at. This Holiday Inn Express Motel room was small, older , shower was made of plastic tub and walls (thought I was going to fall through the tub...

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Helpful?
Thank Dean W
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear rbsl56: First of all, I'd like to apologize for the inconveniences you encountered during your stay in our hotel. I am so sorry you did not find our hotel of your satisfaction. We work hard everyday to provide our distinguished guest with the most caring and superior customer service as well as comfortable and clean facilities to make our...

North Carolina
Reviewed 14 March 2016 via mobile

We staying here for two nights on a family trip. The rooms were nice but not fancy. Very clean. The breakfast was actually very good compared to other similar size hotel breakfasts. We pre-paint for two rooms that were close together. Unfortunately we got placed right next to the elevator with both rooms.

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1Thank MAL911
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear MAL911: Thank you so much for sharing your experience with us, we are happy you had a great stay with us, we are so delighted you get to enjoy our wonderful breakfast which is one of the best in town. I am so sorry we couldn't accommodate your room needs, we always do our best to meet the needs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Yakima Hotel!Ideally located near the heart of downtown Yakima, we are just one block from the Yakima Convention Center, with quick freeway access. The Holiday Inn Express Yakima is your 'Gateway to Wine Country', with numerous local wineries to choose from throughout our Valley.While staying at the Holiday Inn Express Yakima Hotel, you will enjoy our complimentary, expanded deluxe continental breakfast, featuring hot and cold food selections, such as omelets, biscuits and gravy, fresh fruits, cereals, and of course, our famous cinnamon rolls!This Yakima hotel will help maintain your exercise regime in our fitness center. Swim year round in our indoor pool or relax in our hot tub.Whether you are staying with us for business, pleasure, or both, you will find our free, wireless, high-speed Internet access convenient for any situation.Attractions near hotel: Yakima Convention Center, Yakima Valley Wineries, Yakima Sundome, Apple Tree Golf Course and the Seasons Performance Hall.The Holiday Inn Express Yakima. Stay Smart. ... more   less 

Additional Information about Holiday Inn Express Yakima

Address: 1001 E Staff Sgt Pendleton Way, Yakima, WA 98901
Region: United States > Washington > Yakima
Price Range: €115 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Yakima 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Yakima Hotel Yakima
Holiday Inn Yakima
Yakima Holiday Inn Express
Hotel Style:
#8 Business Hotel in Yakima
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Questions & Answers

Questions? Get answers from Holiday Inn Express Yakima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor rooms are quieter and have better views.”
 of 5 bubbles 599sandras, 6 Jul 2016 | Read review
“ask to be away from the elevator and ice/pop machine”
 of 5 bubbles travelequalsbliss, 23 Jun 2016 | Read review
“We were on the 2nd floor (which is the lobby floor) and didn't hear any noise at all.”
 of 5 bubbles nancyhZ860RL, 16 Apr 2016 | Read review
“Forget Holiday Inn Express”
 of 5 bubbles deanw896, 13 Apr 2016 | Read review
“Lower floor rooms have great sliding door access to the parking lot. Park 10 feet from your car if you want.”
 of 5 bubbles 62bobm, 5 Oct 2015 | Read review
5 of 5