Clean rooms with views of Mt. Hood and the Columbia River. The park by the river was fantastic and so glad it was so close! Due to COVID no continental breakfast but the bags breakfast were nice. Our kids liked the included pastries and the cereal options.
Quiet restful hotel,good staff rooms are clean,and every thing works.Good speed on internet,if you get a room on the river side you have a great view of the Columbia river.Hotel is close to good restaurants and stores.
The employee working at the front desk told us they had a policy that guests must sign up for a one hour time slot to use the swimming pool. We could not sign up for additional time slots, even if there weren't any other guests in the pool at the time. During our alloted time, they let other guests enter the pool area without a mask. I asked two different employees why they only enforced the policy for certain guests and they both claimed they hadn't heard anything about the policy.
Great sleep, great rooms, great service, beautiful view! Great place to stay with family. They were very accommodating when we need extra blankets and pillows. Very speedy check in and check out! We will definitely be back!
This was my first time staying at this motel. What a disappointment. The parking lot was disgusting, there were cigarette butts and trash everywhere I stepped. It looked like a giant ash tray. The furnace leaked all night long drip,drip,drip Keeping me awake. I thought it was outside on the window sill, I didn't realize until the next morning the drip was inside the room. The next morning I tried to use the microwave..it was broke. When I went to the front desk to ask to see the manager the women told me she was the manager. I told her my complaints, she just looked at me as if to say....SO! She nor anyone else came down to the room to check on the furnace or microwave, let alone taking a look outside at the disgusting parking lot. I've used Best Western motels for years and have never in my many travels have I seen such a disregard for a quest.…
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