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Crossland Economy Studios - Tacoma - Hosmer

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Crossland Economy Studios - Tacoma - Hosmer
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Tacoma - Hosmer
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Showing 89: English reviews
Puyallup, Washington
Reviewed 6 July 2014

We have stayed at this company's hotel before multiple times just at the Puyallup location and had a great stay. It was the 4th of July so since that location was booked we decided to try the Hosmer-Tacoma location. We reserved online and that was a great process. When we got there the lady in front had a guest checking...

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Helpful?
Thank writerteach
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we did not inform you of our "customize your kitchen" options during check-in and that you were not provided with quality service. To ensure that a situation like yours...

Reviewed 24 May 2014

My husband and I have used the Crosslands in a couple different cities going on about 4 months with a 6 night stay being the longest reservation. We started with Booking.Com which ran about a $5 discount per listed price. Then I got an email to sign up for extended stay suite rewards...... That is worth the 3min it took...

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1Thank Melissa C
Seattle, Washington
Reviewed 17 May 2014

I just PCS'D here and was looking for a place to stay with my son for a few days until I got my house papers signed. Upon arrival it did not look too bad. However once we got in the room, there was a mildew odor. Upon inspection of the room we found dried blood on one of the bed...

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3Thank JAMF246
Manager_11525, Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. Please accept our sincerest apologies for the noise levels and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional...

Lawton, Oklahoma
Reviewed 23 March 2014

I got this hotel room for my dad when he was traveling from China to meet his granddaughter for the first time. I looked here, and other sites for reviews... but I must not have read the appropriate ones. The room was not the cleanest. The TV was seemingly on rabbit ears, because it didn't even have more than a...

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4Thank lost_southerners
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for providing us with details about your stay. Your comments in regards to the elevator and security are much appreciated. Still, I was disheartened to hear that you were not satisfied with our TV channel offering, your mattress and the cleanliness of your room. Your feedback is very important to us, so thank you for sharing. To discuss...

Reviewed 5 March 2014 via mobile

Room not vacuumed at check-in. Grubby areas on bathroom door and kitchenette cupboard doors. Notified front desk TV did not receive channels listed on channel guide. Was told maintenance would fix it but never showed. Called front desk two additional times about issue but no one ever showed.

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4Thank Magnavo
Manager_11525, Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for sharing your experience. I sincerely apologize for the maintenance issues and the level of cleanliness in your room. I will meet with our entire staff to review our maintenance policies and cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve...

Bellingham, Washington
Reviewed 26 February 2014

Arrived for check in little before 3pm room wasn't ready Got into room was missing some of the towels and the toilet kept running every 30 seconds called front desk was told someone would come and fix it never did. Also the tv only picked up 3 or 4 channels clearly and no local news channel. All else was ok...

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2Thank paul29031
Reviewed 30 January 2014

After working late into the night, circumstances changed and was in need of a hotel for the night. Desk closes at 11Pm after a call to the hotel directly I was told they would not help me. Having stayed at that location prior and 3 other hotels in the chain in the previous 3 weeks. I felt like they didn't...

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3Thank Seanhegar
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Sean - Thank you for taking the time to write a review of your stay. It upsets me to hear that you were not able to check-in after 11pm. I am sorry for your experience. Please know, our staff is available throughout the evening hours to assist guests as needed. With that in mind, I have brought your comments to...

Reviewed 18 January 2014

Excellent staff. Truely dedicated to their guests. Will take care of you every way possible! will do whatever it takes to make your experience a great one. Everyone went out of their way to help and was honest when giving recommendations and advice.

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Thank mrodcay
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for posting such a rave review. I'm thrilled that you were so happy with the service our staff provided. I will be sure to share your kind comments with the entire team. We truly enjoyed having you stay with us and we would love to provide you with another comfortable stay in the future.

Portland, Oregon
Reviewed 12 January 2014

We are visiting Crossland Tacoma at Hosmer regularly now to see our son at college. Value is great: The studio apt configuration is perfect for our needs. The staff is friendly and helpful. The room is always clean and everything works. But we are starting to notice the very hard beds, the very small pillows, no shampoo, chronic undersupply of...

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1Thank Lanning R
Stamford, CT
Reviewed 20 October 2013

Excellent customer service at the front desk, friendly. Clean rooms, but slightly "outdated." Good water pressure, and hot water too (rare to find in hotels sometimes). Beds were hard, but later in the week I stayed at a different hotel and it was too soft LOL. No hair dryer or luggage rack--odd because this is usually common in hotels. I...

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Thank TheodensQueen
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us. I'm glad the location was convenient for you and the water pressure suited your needs. I do apologize that we do not provide a luggage rack in the rooms; however, we do have hairdryers that we can...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Tacoma - Hosmer. We are located right off of Interstate 5 and across the street from Helen B. Stafford Elementary School. Our property is just 6 miles from the Greater Tacoma Convention Center. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Tacoma - Hosmer

Address: 8801 S Hosmer St, Tacoma, WA 98444-1838 (Formerly Crossland - Tacoma / Hosmer)
Region: United States > Washington > Tacoma
Price Range: €58 - €61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Tacoma - Hosmer 2*
Number of rooms: 129
Reservation Options:
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Also Known As:
Crossland - Tacoma / Hosmer Hotel Tacoma
Crossland Economy Studios - Tacoma - Hosmer Washington
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Economy Studios - Tacoma - Hosmer staff and other travellers.
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Questions? Get answers from Crossland Economy Studios - Tacoma - Hosmer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side is quieter than the front. Pick 3rd floor so no one above you stomping around all night...”
 of 5 bubbles fwbaker, 8 Jul 2016 | Read review
“Don't stay here unless you want ghetto”
 of 5 bubbles H9703ONandrean, 26 Mar 2016 | Read review
“trip advice for good affordable rooms and more is the best choice.”
 of 5 bubbles 466samuelw, 6 Jan 2016 | Read review
“Stay if need to”
 of 5 bubbles diceman13, 30 Oct 2015 | Read review
“Don't get a room here! They'll rob you!!!”
 of 5 bubbles 980MorganB, 13 Oct 2015 | Read review
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