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The breakfast is terrible. No bananas or yogurt or orange juice. Just some coffee and tiny muffins. There was nothing in the room that you would expect when paying $130/night. No shampoo or conditioner. No lotion or a makeup remover wipe. Not even a coffee...More
Thank Hannah K
Response from 00esa, General Manager at Extended Stay America - Tacoma - SouthResponded yesterday
Hannah, we regret knowing that our accommodations did not meet your expectation in regard to the price paid. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These...More
I haven't stayed with this chain previously but was very impressed by my recent stay.
The Gentlemen at reception was welcoming, informative and nice. The room was warm spaceous and comfortable, with a fridge, microwave and mini stove. The location was next the the I-5...More
1 Thank Pattsi
Response from Manager_11525, Manager at Extended Stay America - Tacoma - SouthResponded 13 December 2016
We appreciate you taking the time to write a review. It is satisfying to read you were impressed with our hotel and how you favored your comfortable room accommodations. Thank you again for your kind words. The staff and I would love to provide you...More
This was the first time I have stayed at this location. I ended up having a situation that needed the attention of the service clerk.Tania was extremely helpful and understanding of my situation. She took the time to assist me with kindness and understanding! Awesome...More
Response from 00esa, General Manager at Extended Stay America - Tacoma - SouthResponded 12 May 2017
Thank you for being our guest at Extended Stay America - Tacoma - South. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share your compliments...More
We are staying here for two nights right now. We requested to have our room made up to both the made and to the front desk. When we returned several hours later that the room had not been touched. I called the front desk and...More
Thank Randy S
Response from 00esa, General Manager at Extended Stay America - Tacoma - SouthResponded 3 April 2017
Randy, thank you for your candid review. I am disappointed to read that you were not happy with our housekeeping service and the inconvenience it caused. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on...More
Pros: Price is reasonable, bed is comfortable, you get a good nights rest.
Quite facing the freeway or on the opposite side of building.
Staff friendly but lack initiative to assist customers and service.
Cons: Their favorite words: "Not resposible for anything", "With a nominal...More
Thank Fil A
Response from 00esa, General Manager at Extended Stay America - Tacoma - SouthResponded 1 April 2017
We apologize our hotel did not meet your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our facilities a bit different than traditional...More
US$127 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America - Tacoma - South Washington ,