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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
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2,777 Reviews from our TripAdvisor Community

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Showing 2,765: English reviews
Seattle, Washington
Reviewed 3 June 2016

This hotel was very different upon first entering. The longer I was there to really experience it I became more and more impressed. The front desk staff was amazing. Lyapa and Eltah provided excellent customer service well above and beyond. The room service was great and the pillow menu is an added bonus. I loved how there were cards that...

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Helpful?
Thank kaschulte
Vancouver, Canada
Reviewed 3 June 2016 via mobile

An impromptu stop overnight in Tacoma, went to the place that had the best reviews. We were not disappointed. Liz at reception was exceedingly helpful at setting the perfect first impression and making sure we had a room that fit our needs. All staff were outgoing and friendly. Lobby bar was fantastic, and the decor was simply unmatched. To top...

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Thank Richard F
Monroe, Washington
Reviewed 3 June 2016

Don't trust their advertised "packages." They offer "credit" in their hotel and won't let you use it when you check out. They also charged the wrong card at checkout, not charging the business card that was used to book the room online.

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Thank ChadMinnick
California City, California
Reviewed 2 June 2016 via mobile

We got a family room for 3 adults and 2 kids, view of the Port of Tacoma, and an experience worth remembering. Each floor of the hotel has a featured artist. It's a beautiful display of artwork throughout. Walking distance to the Children's Museum, The Convention Center and lots of coffee houses. The Glass Museum is nearby too. Taking the...

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Thank Boogle47
Seatac
Reviewed 2 June 2016

My staycation was a wonderful experience at Hotel Murano! The view from our room was lovely, breakfast and snacks were wonderful on 25th floor, parking was excellent and staff customer service was outstanding!

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Thank lisaco1pmh
Reviewed 1 June 2016

Everyone was friendly and helpful. Rooms clean. Modern feel to the place. We were on the club level and club room was clean and had a nice continental breakfast, snacks and soda/juice. We didn't get to look around the area that much since we were busy moving my son into his apartment. Would not hesitate to stay there again

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Thank Rebecca I
Fargo, North Dakota, United States
Reviewed 1 June 2016

We enjoyed our stay in the Murano. Love the glass themed decor-celebrating the great art glass culture of the area. The location is very convenient, parking was not an issue. Our room was very nice-bed was top notch-very comfortable-staff was excellent and responsive-had a great time in your hotel.

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Thank Bill L
Spokane Valley, Washington
Reviewed 31 May 2016

Very nice place to stay! We liked the glass art in lobby. The flavored water is a nice touch. We first received a dirty room but was quickly moved to a great room although it had a bad view of parking lot. I missed the panoramic. Bed was very comfy!

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Thank L332LJpatriciaw
Kalispell
Reviewed 31 May 2016

The entire experience was great. Beautiful lobby, very nice staff and very helpful. Would not stay anywhere else in Tacoma area. In a great location, close to museums and entertainment. Lots of good food close by.

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Thank jasongY5192MG
Post Falls
Reviewed 31 May 2016

Great enviroment and location. Directly across from the Tacoma Convention Center. Lots of good resturants within walking distance. Overall wonderful stay - would definitely recommend and will be a return guest.

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Thank 15tristab

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: €105 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
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Also Known As:
Murano Hotel Tacoma
Hotel Murano Tacoma, Washington
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Guys would probably like the seventh floor. ;-)”
 of 5 bubbles airwolfe1, 5 Dec 2016 | Read review
“Higher floors for views. Near elevator or stairs are very quiet too.”
 of 5 bubbles cherylmP7451TL, 4 Dec 2016 | Read review
“the higher the floor, the better the view !”
  • Looking east, you'd see Mt Rainier on a clear day
 of 5 bubbles Heidi206, 4 Dec 2016 | Read review
“Patron level comes with continental breakfast and access to snacks/drinks in the lounge.”
 of 5 bubbles jammastere, 30 Nov 2016 | Read review
“Comfort and class”
 of 5 bubbles hannahbU3509YU, 27 Nov 2016 | Read review
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