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The Madison Inn by Riversage

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#23 of 46 Hotels in Spokane
Certificate of Excellence
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The Madison Inn by Riversage
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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Reviewed 15 November 2015

We stay at the Madison Inn often when we visit relatives. Only one time did we have difficulty getting a reservation. It pays to check the athletic events, graduation dates, etc. when the hotel is full. The rooms are ok. Recently the tired bedspreads were replaced finally. The "full" breakfast is not a real advance on the old continental breakfast...

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Helpful?
Thank 856marthaa
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for the review and choosing to lodge with us often. We’re sorry that the free hot breakfast, wasn't to your liking. You must have over looked the whole wheat bread items we always have available. Other items on the menu, include scrambled eggs, sausage or bacon, pancakes, biscuits & gravy, fresh fruit, cereals, rolls, breads and more. Even...

Reviewed 2 November 2015

All staff were very friendly and helpful. The Madison is just really outstanding. Reasonably priced, clean, safe and quite. We have family in the area so we will be back soon. We really enjoyed our stay, so much we stayed an extra day. Thank You to everyone at the Madison Inn.

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Helpful?
Thank Raymond M
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for the appreciative review of your recent stay with us, while visiting Spokane. Everyone at The Madison Inn by Riversage, thanks you too, and looks forward to your next visit.

Spokane, Washington
Reviewed 29 October 2015 via mobile

My parents have stayed here for years. I stayed here after I was released from the hospital. I was not ready to be home alone with a mobility issue that did not let me climb stairs. I found the room clean, comfortable and you can't beat the price I paid. I can be pretty picky when it comes to cleanliness....

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Helpful?
Thank MajikWolfe
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

The Madison Inn by Riversage thanks you for staying with us and for the nice review. We do hope you are doing well. The Inn is very close to the hospitals, and we do appreciate the medically related guests that choose to stay with us. We do want all travelers to know, the Inn is also very close to downtown,...

Reviewed 26 October 2015 via mobile

Stayed here 2 nights and left thoroughly disgusted by the rooms. Big bites on my body! Bad beds and crappy pillows. Staff states your room number loudly for others to hear, not safe for a single female traveler. Would not recommend. Powder egg substance for breakfast ~ yuck! Left this hotel and will never look back. After reading management responses...

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Helpful?
1Thank Rhonda C
Riversageinns, Manager at The Madison Inn by Riversage, responded to this review

The General Manager regularly inspects all guest rooms, including the one that this reviewer occupied, and has never found anything to cause a bite. We have had NO other guests complain, including those staying in the same room after the reviewer did. If the pillows in the room are not your style, we have a variety of pillow types available for varying...

Normal, Illinois
Reviewed 26 October 2015

We loved this hotel. The minute you walk in you a feel a welcome peaceful atmosphere, Every staff member, from the reception desk to breakfast attendants, was friendly , kind and helpful. The room was spotless and tastefully decorated in soft soothing colors. Breakfast, although not large, was a good start for the day. Location is good and the price...

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Helpful?
Thank JanRO56
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

We truly appreciate your business and for this thoughtful review. We’re happy that you liked the free, hot breakfast we offer every morning, and that you found your room to be spotless and soothing. Thank you we loved having stay with us and hope to see you again soon.

Reviewed 21 October 2015 via mobile

Overall I was happy with the Madison Inn but our hotel room was nothing like the picture on TripAdvisor, so that's the only reason I didn't give a higher rating. The room was clean and staff friendly.

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Helpful?
Thank Michele B
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

We are pleased this guest was happy with their stay at The Madison Inn by Riversage. We are unable to identify them to determine which room was assigned. We do want readers to know that all the photos we use to illustrate the features of our room types, are taken of just one room for each room type. Some rooms...

Clarkston, Washington
Reviewed 15 October 2015

I stayed at the Madison as it is so convenient to the hospitals in the area and my husband was having surgery. We were treated well and there is a continental breakfast available. The room was very quiet. Very convenient location for medical trips or even shopping and fun trips.

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Helpful?
Thank Patricia U
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

The Inn is conveniently located next to the hospitals. We are also located near a wide variety of restaurants, minutes from downtown, and many fun attractions, making The Madison Inn by Riversage and great value choice for all travelers. We do want readers to know, we offer a free, hot breakfast including scrambled eggs, bacon or sausage, pancakes, biscuits &...

Portland, Oregon
Reviewed 12 October 2015

Have stayed here many times either on college visits or en route to long hiking trips in BC. Always very clean and quiet. I think the staff is generally kind and very helpful. Only downside is the pedestrian breakfast and slooooow elevator. Stay on the 3rd (main) floor if you can arrange it.

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Helpful?
1Thank tdubya_12
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for this review and choosing to lodge with us often. We recently expanded our free hot breakfast to include scrambled eggs, sausage or bacon, pancakes, biscuits & gravy, fresh fruit, cereals, rolls, breads and much more. The inn is close to a number of restaurants for those looking for something different. We apologize for the elevator being tied...

Reviewed 12 October 2015 via mobile

My family and I had an awesome stay. The hotel management was very kind and professional. All of the hotel staff were friendly and approachable and happy to give recommendations for things to do in the Spokane area. Our room was clean and very comfortable. We received extra linens and towels promptly. The hotel hot breakfast was plentiful and delicious....

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Helpful?
1Thank Casey C
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

We appreciate your business and for taking time to review your stay at The Madison Inn by Riversage. It’s our goal to provide a quality guest room, outstanding service, at a great price. In other words, a good value for all travelers. We’re happy that you enjoyed our free, hot breakfast. We just recently added scrambled eggs, sausage or bacon, pancakes,...

Reviewed 30 September 2015

We took a quick overnight trip to Spokane and stayed here because of the rating. When we finally arrived (it is difficult to navigate) another guest was asking for information at the desk and the manager was shouting directions from a back room. When he finally came out he kept telling the woman who was not from the area that...

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Helpful?
3Thank Lisa Marie H
Riversageinns, General Manager at The Madison Inn by Riversage, responded to this review

We are very proud of the quality of services we provide for all our guests. The Madison Inn by Riversage extends a sincere apology to this guest for finding the stay with us to be unsatisfactory. I do remember the exchange for directions with another guest and do not recall being frustrated. We give directions to our guests frequently. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Madison Inn by Riversage - Spokane WA Clean, Quiet, Friendly, Affordable Lodging, Situated Next to Providence Sacred Heart Medical Center and Children's Hospital, Close to Restaurants, Downtown and Entertainment Venues, Free Hot Breakfast, Pet Friendly, Microwaves & Refrigerators (Available), Irons & Board, Hair Driers, Individually controlled HVAC, Free Wi-Fi, Completely Non-Smoking Facility, Room service meals available from the hospital, delivered to the patient's hotel room, for a charge. Exceptional Value and Comfort. ... more   less 

Additional Information about The Madison Inn by Riversage

Address: 15 W Rockwood Blvd, Spokane, WA 99204-2311 (Formerly The Madison Inn by Riverstone)
Region: United States > Washington > Spokane
Price Range: €83 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Madison Inn by Riversage 3*
Number of rooms: 80
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Also Known As:
The Madison Inn By Riverstone Hotel Spokane
Madison Hotel Spokane
The Madison Hotel By Riverstone
Hotel Style:
#3 Best Value Hotel in Spokane
#12 Business Hotel in Spokane
#14 Romantic Hotel in Spokane
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Questions & Answers

Questions? Get answers from The Madison Inn by Riversage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor and it was very quiet. They have an elevator which we were close to but we didn't hear it operating.”
 of 5 bubbles jedilling, 12 Mar 2017 | Read review
“2nd floor room was huge”
 of 5 bubbles 167wilmar, 6 Mar 2017 | Read review
“Not above the street.”
 of 5 bubbles , 19 Jan 2017 | Read review
“3rd or 4th Floors are best, facing the parking area.”
 of 5 bubbles raymondm681, 9 Jan 2017 | Read review
“Rooms on parking lot side cooler in summer. Less traffic.”
 of 5 bubbles 248pr, 6 Sep 2016 | Read review
5 of 5