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SeaTac Crest Motor Inn

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SeaTac Crest Motor Inn
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93 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Wollongong, Australia
Reviewed 3 weeks ago

Our room stank of cigarettes, when we asked for another room, we were told we were wrong and that the smell was room freshener !! We slept on top of the bed with our clothes on and then had to throw the clothes away as the smell went through everything. It was not only the smell and we left the...

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Helpful?
Thank austoutist
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

Dear austoutist, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. Your voice is very valuable to us and we...

Bonita Springs
Reviewed 27 September 2016

This place is a dump. The first room I was given had water drops in the tub and when I checked the bed the sheet were obviously dirty. I have never had this happen is all my years of traveling. I don't know if this place was a "hot sheet" motel, but it had a less than wonderful vib.

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Helpful?
Thank Larry R
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

Dear Larry R, I am terribly sorry to hear of your disappointment with our sheets and tub ,I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. On behalf of our entire staff, we thank you for choosing SeaTac Crest Motor Inn...

Reviewed 31 July 2016 via mobile

Nasty Family time went to the room and started yelling we are not going to stay here the beds were not need the rooms were trashed the front desk men are very creepy cannot take your shoes off even in the shower dude the rust is absolutely disgusting

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Helpful?
Thank Amber E
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as...

Vancouver, Canada
Reviewed 2 April 2016 via mobile

We booked parking through another website for long term parking at this hotels parking lot. When we arrived, although the front desk had a reservation she claimed that they were not dealing with the company that we booked through and would not honour the price but would allow us to park at their rates which was $3.00/ day more an...

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Helpful?
1Thank tritzilla
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will consider staying...

Moses Lake, Washington
Reviewed 19 December 2015

Got there and they over charged me said the person that I called to make reservations quoted me wrong and when I questioned it they wouldn't do anything about it got to the room old musty smell carpet nasty uneven floor just a dump bed sheet had to be 20 years old we slept on top of sheets in our...

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Helpful?
1Thank Debbie T
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

We sincerely apologize for the unsatisfactory experience that you had with reservations and the cleanliness of our hotel. Rest assured that we'll have these issues looked into by our management and resolved immediately. Thank you for your feedback and hope that you could still give us another chance to prove how much we value your business.

New York City, New York
Reviewed 27 October 2015

I've stayed at the SeaTac Crest several time over the past 5 years as I constantly travel to Seattle for my work. Almost 90% of the time -- I chose to stay here. For a low budget hotel, they certainly exceed my expectations with the customer service, cleanliness, and pick-up/drop-off service to and from the airport. Thanks guys.

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Helpful?
Thank Jay M
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

Thank you for being our loyal fan! I am glad we have exceeded your expectations for an affordable price. Thank you for your business and see you again in our hotel.

Philadelphia, Pennsylvania
Reviewed 12 October 2015

I was in a very long lay over and had to spend 13 hours in Seattle. I found the Seatac Crest Motor Inn to be at my price range. The room I was placed in was comfortable and clean. The staff was helpful and kind. When ever I called I was greeted nicely and with respect. I would stay here...

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Helpful?
Thank Milo6435
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

I am glad that you enjoyed our accommodations and customer service. We are happy to know that we are worth the price. We are looking forward for your next stay when you go to Alaska.

Reviewed 3 October 2015 via mobile

this place felt so unclean and in disrepair. everything was gritty the floors the walls the electrics. the room looked like it needed a clean and complete makeover. and the man on the counter was unfriendly to say the least and no sense of welcome. also how can you call a small muffin and a plastic cup of coffee breakfast?

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Helpful?
Thank Gef07
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

We sincerely apologize that we didn't satisfied your needs. Thank you for feedback as this will be forwarded to our management and staff to have them reminded of their duties. We hope that you can still give us another chance to prove how much we value your business.

San Antonio, Texas
Reviewed 3 August 2015

No vacancies in area and we ended up at this place. Made a booking on a booking site and when we arrived the front desk claimed they did not have the reservation even though we had a confirmation number. the booking site confirmed, then the front desk clerk advised us to cancel the reservation so they could get us in...

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Helpful?
Thank Dawna C
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

We sincerely apologize for the unsatisfactory experience with reservations. Rest assured that this will be forwarded to our management to have resolve this immediately. Thank you for your business and hope that you can still give us another chance on your next visit in the area.

Calgary, Canada
Reviewed 27 July 2015

I was really disappointed in this hotel. I had to stay here after my flight was cancelled so I wasn't there for long. My room was disgusting. I'm pretty sure it hadn't been vacuumed in months. There was hairs on the sheet in the bed and the dust accumulated around the room was awful. I wrote a complaint to the...

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Helpful?
1Thank daniellejp
Karl S, Guest Relations Manager at SeaTac Crest Motor Inn, responded to this review

I'm so sorry to hear that you were disappointed with our accommodations. Let me follow up on your complaint and will escalate it to our management to have them look into it and resolve immediately. Thank you for your feedback and hope that you can still give us another chance to prove how much we value your business.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast

Additional Information about SeaTac Crest Motor Inn

Address: 18845 Pacific Hwy South, International Blvd, SeaTac, WA 98188
Region: United States > Washington > SeaTac
Price Range: €71 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — SeaTac Crest Motor Inn 1.5*
Number of rooms: 51
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Also Known As:
Seatac Crest Motor Hotel Seatac
Seatac Crest Hotel
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run don't walk away from this place.”
 of 5 bubbles austoutist, 14 Nov 2016 | Read review
“Make your reservation at a different hotel.”
 of 5 bubbles larryr393, 27 Sep 2016 | Read review
“close to the airport, cheap, and friendly”
 of 5 bubbles jaym681, 27 Oct 2015 | Read review
“If you pay a little more you can go from a full size bed to a king size bed within a $10.00 price difference.”
 of 5 bubbles Milo6435, 12 Oct 2015 | Read review
“Don't book here.”
 of 5 bubbles 75dawnac, 3 Aug 2015 | Read review
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