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TownePlace Suites Richland Columbia Point

Hotels.comUS$128*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$172*
US$128*
US$172*
US$128*
US$172*
US$128*
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TownePlace Suites Richland Columbia Point
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91 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Richland Columbia Point
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Showing 90: English reviews
San Clemente, California
Reviewed 29 January 2017 via mobile

The hotel is ok. The rooms are furnished with basic furnishings. The housekeeping staff had not cleaned our room while we were gone all day so I asked the staff at front desk, what was up with that and she said they were "all booked up" so the hadn't gotten around to it. It was 4:30 pm. Ok.... so they...

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Helpful?
Thank Therese K
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to submit your experience on Trip Advisor. I spoke with my Chief Engineer regarding this issue and I understand that he was able to go into your room and ensured that the outlets were in working order for the rest of your stay. As for the housekeeping service, our staff try their hardest to...

Reviewed 5 November 2016 via mobile

I will start with the positives of the hotel. The beds are very comfortable, nice bathrooms, kitchenette if needed, pet friendly, and very friendly staff. As stated in other reviews though the breakfast needs work. It is pretty poor considering the rates paid. Also the fold out couch hits the bed when pulled out making it a difficult space to...

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Helpful?
1Thank Sharon L
Tacoma, WA
Reviewed 19 October 2016

This hotel is only a few years old, but is already showing signs of neglect. The carpet in our room was stained and the paint on the bathroom ceiling was crackled and chipping off. There seems to be a lack of both ongoing maintenance and routine cleaning. The hallways looked like they hadn't been vacuumed in a week or more,...

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Helpful?
Thank humubu
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Richland Columbia Point with us. As the cleanliness of our hotel is a key priority, I am very sorry that our hotel fell short of your expectations. Please rest assured that your comments have been shared with the entire team in an effort to improve...

Roswell, Georgia
Reviewed 11 October 2016

Quiet location if you get the side away from the freeway facing Anthony's. Room was very spacious and well laid out. We didn't care for the breakfast included. Oatmeal was the only hot item, none of the typical hot eggs offerings. Cold cereal and pastries/toast was it. There is major construction going on around this hotel. We stayed on a...

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Helpful?
Thank Bev8789
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for sharing your experience at the TownePlace Suites Richland Columbia Point. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. As for our breakfast, we will share your experience as well and hope to see improvement in the near future. Thank you for...

Saint Augustine Beach, Florida
Reviewed 7 October 2016

What a wonderful check-in experience, thanks to the very special Sandy. She got us in a bit early and into just the most perfect (Marriott Rewards-upgraded) room. The whole hotel is well-run and professional, just a short short walk to the lovely riverfront walk. Thanks again, Sandy!

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Helpful?
Thank MMPJMH
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for sharing your experience at the TownePlace Suites Richland Columbia Point. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the TownePlace Suites...

idaho
Reviewed 6 October 2016

Wonderful hotel, new, clean, quiet. Near Anthony's restaurant (walking distance), a golf course and very easy freeway access. Rooms are large and well laid out for someone working on the road. Prices are reasonable.

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Helpful?
Thank primescot2
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for sharing your experience at the TownePlace Suites Richland Columbia Point. We appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Serena Rocha

Seattle, Washington
Reviewed 5 September 2016

Our room was spacious and clean. The bathroom was well lit, which was a real treat since most hotel chains have really crappy lighting. The location was good on a quiet cul-de-sac close to the paved river walk, which I took full advantage of. The breakfast was a big disappointment and not what we've come to expect from other Marriott...

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Helpful?
Thank TerrieF98199
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to submit a review with Trip Advisor. Your feedback is very important to us and we are happy to hear we've met your expectations. As for our breakfast, we will pass along your comments to the appropriate department and hope to see improvements in the near future. Thank you for staying with us and...

Indianapolis, Indiana
Reviewed 10 August 2016

I got a very excellent deal from Priceline for the weekend of the Hydro Plane races ($85/night) and it was very nice and clean. You can see it off the interstate when you get off the bridge, but it takes about 5 minutes to get there from the bridge, as it is tucked away and you must get off George...

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Helpful?
Thank gottaregatta
Portland, OR
Reviewed 3 August 2016

We have stayed in TownePlace Suites in other locations, so we knew what to expect. When we arrived, we learned that the two-bedroom suite we reserved had been overbooked. The manager was very apologetic and obliging, and offered us two adjacent king rooms, comping one of the rooms for our inconvenience. Our rooms were quiet and comfortable, and afforded all...

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Helpful?
Thank AllexPortland_OR
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to write a review for our hotel. Your feedback helps us continue to strive daily to deliver exceptional service. We have passed along your comments and we also hope to see improvement with our breakfast in the future. Sincerely, Serena

Nampa
Reviewed 2 August 2016

We had made reservations weeks in advance and they still messed them up. We reserved 2 studio suites and the had us in regular rooms on different floors. After we got that all taken care of they still put us on different floors. We were a group of guys going to the Hydro plane Races and wanted to be on...

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Helpful?
Thank Patrick T
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to complete a review through Trip Advisor in regards to your recent stay at the TownePlace Suites Richland Columbia Point. We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not being able to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about TownePlace Suites Richland Columbia Point

Address: 591 Columbia Point Dr, Richland, WA 99352-4392
Region: United States > Washington > Tri-Cities > Richland
Price Range: €114 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Richland Columbia Point 2.5*
Number of rooms: 90
Reservation Options:
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Questions & Answers

Questions? Get answers from TownePlace Suites Richland Columbia Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to get a room with less road noise is to get even-numbered rooms 422, 424, 426; 322/4/6; or 222/4/6.”
FEP8, 13 Feb 2017 | Read review
“Ask for a room away from freeway. We got a nice second floor corner room facing Columbia River and Anthony's”
Bev8789, 11 Oct 2016 | Read review
“Stay on a high floor when possible”
TerrieF98199, 5 Sep 2016 | Read review
“Avoid the rooms that face the freeway.”
AllexPortland_OR, 3 Aug 2016 | Read review
“Try to get room on North side, depending on how long you stay the studios have stove, fridge, microwave, dishwasher and dishes and utensils.”
779patrickt, 2 Aug 2016 | Read review
5 of 5
Hotels.com
US$128* /night
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TownePlace SuitesUS$128
TravelocityUS$128
HotelQuicklyUS$172
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*Disclaimer
Prices are for 1 room, 2 adults
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