We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I often wondering if HIEX compete to find the slowest wireless internet. If that's the case, here's the winner in my mind. Also was put in room directly over fire pump which seemed to kick on every 15-20 minutes all through the night. Woke us...More
1 Thank BlueHenFlyer
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites RichlandResponded 3 December 2015
Thank you for taking the time to review our property. We regret that the poor internet connection and noise from the pump were a let down during your stay. Please know that this is not reflective of our daily high standards. I have...More
I found the location a little difficult to get to. Once I got there it was fine. Hotel was fairly quiet until someone turned water on or flushed a toilet.
Breakfast was typical. Front desk service was fine. All typical holiday inn express.
This is like most all Holiday Inn Express hotels. It is clean and comfortable. I especially liked the staff. I was leaving early in the morning for the Prosser Air Balloon morning flight and the front desk lady helped me get some breakfast even though...More
Not your typical review but I wanted to acknowledge an incident of exceptional customer service...
My wife stumbled and fell in front of the hotel entrance. The general manager (Mark Gerber) witnessed her fall and immediately came to her service. I was unreachable...More
Love the partial view of the river, not clear, but a peek a boo view.....did not tell us that on the phone, and yes, PREMIUM price for a Holiday Inn. Food is average, staff is WONDERFUL. Very polite, very top notch, like 5 star, all...More
US$103 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Hotels.com, TripOnline SA, Priceline, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your Holiday Inn Express Hotel and Suites Richland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Could you pls tell us your pet policy? I will be traveling with my 2 golden retrievers and a husband.....
2 November 2015|
AnswerHide all answers
Are you sure you want to delete this question?
Response from mpabraham | Reviewed this property |
According to their website, pets are allowed...$10/nite for each pet. Allowed on first floor only...must be crated if left alone. They ask that you call/advise in advance that you're bringing pets. I suggest you check their... More
According to their website, pets are allowed...$10/nite for each pet. Allowed on first floor only...must be crated if left alone. They ask that you call/advise in advance that you're bringing pets. I suggest you check their website or call them for info.
Are you sure you want to delete this answer?
"try hard to not leave anything behind because insted of turning it into lost and found, someone will just..."