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Holiday Inn Express Hotel and Suites Richland

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Holiday Inn Express Hotel and Suites Richland
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Ripon, California
Reviewed 1 week ago

This hotel is very nice, very quiet and conveniently located to restaurants and shopping area. My stay was during the weekend of a major snow storm, I had 3 days and time to kill and did not want to stay in Pasco near the airport. I figured if I had to be snowed in, I might at well stay at...

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Helpful?
Thank Jon A
Newman Lake, Washington
Reviewed 3 weeks ago

A little hard to find but well worth the effort. It is a quiet property and the staff is very friendly. I especially appreciated that they contacted me the next day to let me know I had left a dress shirt behind. I was still in town so I stopped by and found that they had folded it nicely and...

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Thank RR8806
Sedro Woolley, Washington
Reviewed 14 January 2017 via mobile

Fun, quirky pool area. Nice rooms. Kind and helpful staff made this a great place to stop. They had a list of delivery food options ready and kept the pool open late so we could use it. In a world of corporate hotel attitudes where staff don't care about customer service this hotel was a gem.

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Thank Rachel W
Lake Stevens, Washington
Reviewed 30 November 2016

We stayed for family reunion and it was central in the tri cities. The rooms were clean and we were able to bring our dog with us. We stay at holiday inn express quite often since they are so consistent on service and quality, as well as clean.

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Thank Keith M
Reviewed 7 November 2016 via mobile

The outside of the hotel is nice as well as the inside and breakfast however the beds were so cheap and hard it literally hurt my body to lay on it for any length of time... if you have back issues of any kind or don't like sleeping on a hard board I highly recommend looking somewhere else

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Helpful?
Thank LAURA V
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Valued Guest, Bed comfort is so personal. some people love a hard bed, some prefer a soft bed, sometimes couples don't agree and spend thousands of dollars on different beds. When beds become worn and over used they start off as firm end up soft as they develop a sag. When that sag reaches over an 1" it's time...

Marana, Arizona
Reviewed 6 November 2016

The room was a decent size. It was nice and clean, with a comfortable bed (choice of soft and firm pillows on bed). Nice big, long bathroom counter. Wifi was slow to nonexistent. The cable would occasionally drop out. We had a bath tub that would drain extremely slow, so you had to shower in a lake. We notified the...

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Thank WanderingYank
Bucks County, PA
Reviewed 4 November 2016

Pleasant place. Pet friendly, $10.00/night surcharge. Clean, comfortable, fresh linens. Assorted fresh cookies in lobby. Pool. Breakfast (included): Pre-made omelets, bacon, turkey sausage, breads/bagels, creme cheese, yoghurt, pancakes, beverages. There was an air compressor that vibrated all night.

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Helpful?
Thank Compassrose87
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Compassrose87, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am happy to know that you were satisfied with the comfort and cleanliness of the linens, and the breakfast selections were at par. However, we sincerely apologize for any inconvenience the...

Reviewed 2 November 2016

Beautiful facility, super clean. Close to shopping and restaurants. Centrally located in the middle of the Tri-Cities. The front desk staff was pleasant and professional. I will definitely recommend this hotel and I will return.

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Thank Skatouli
White Salmon, Washington
Reviewed 5 September 2016

This was a very nice Holiday Inn Express. Everything was clean and worked. Our room was bigger than expected with a balcony, couch and kitchenette. The pool and jacuzzi were very clean AND open 24/7!!! The only downside is the soda machine on the 1st floor ate my dollar!!! On that note, they had a very nice vending area on...

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Thank Timruns
Beaverton, Oregon
Reviewed 28 August 2016

This is an excellent example of a Holiday Inn Express hotel. We have found traveling that this chain is comfortable, clean and better than some 3-4 star rated hotels. They are always very well maintained, excellent hot breakfast, comfortable beds with choice of pillow firmness, hot showers with curved curtain rods. This hotel was no exception. Lobby decor is modern...

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Helpful?
Thank Kathy D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Richland, WA is located in the heart of the Tri-Cities (Pasco, Richland, Kennewick). Located just South of the Columbia River we're just minutes from Pasco/Tri-Cities Airport (PSC) and even closer to the TRAC in Pasco. Government employees love our location. Discounts offered Sunday - Thursday nights to Washington State Employees and Federal Employees. Please call the hotel to see if you qualify for the 'Government Rate'. Our hotel is located near the heart of Richland, Washington, just south of the Columbia River. Our hotel is three miles from Columbia Pointe Golf Course. The Holiday Inn Express Richland hotel is a three storey hotel with 82 rooms. Most suites include a panoramic view towards Richland with balconies overlooking the Columbia River Valley as well as connecting rooms and cribs. Enjoy our complimentary Express Start breakfast buffet, 24-hour indoor/outdoor tropical pool and spa, exercise gym, and business center with high-speed wireless Internet access. Laundry/valet services, guest laundry facility, meeting/banquet facilities and audio/visual equipment are also available in our Richland hotel. Area business's include: Flour, Hanford, Bechtel, Department of Energy, Toyota Center, TRAC, ConAgra Foods, Lamb Weston, Kohl's, Macy's, Hammer, and more. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Richland

Address: 1970 Center Pkwy, Richland, WA 99352-8651
Region: United States > Washington > Tri-Cities > Richland
Price Range: €74 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Richland 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Richland
Richland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Richland staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Richland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles Skatouli, 2 Nov 2016 | Read review
“Top floor was quiet”
 of 5 bubbles Triumph1970, 15 Aug 2016 | Read review
“See if they will upgrade you to a suite at no charge.”
 of 5 bubbles 170haroldm, 21 Jun 2016 | Read review
“We had a suite on 2nd. floor. No noise where we were, #224. Auto' upgrade we didn't expect.”
 of 5 bubbles tonif966, 21 Feb 2016 | Read review
“If you can get one of the few rooms with a balcony, nice to get fresh air.”
 of 5 bubbles allisg2015, 14 Sep 2015 | Read review
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