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Best Western Plus The Inn At Horse Heaven

PricelineUS$132*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$161*
US$132*
Great Deal
US$135*
US$135*
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Best Western Plus The Inn At Horse Heaven
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300 Reviews from our TripAdvisor Community

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Showing 299: English reviews
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Woodinville, United States
Reviewed 3 days ago NEW

I was traveling for business in a nearby city and could not get a hotel room I was willing to stay at. I'm a government employee and have to stay at the government rate. This hotel was about 35 miles away. My room was a suite and had a full kitchen, living room, bedroom (separated by a half wall) and...

Review collected in partnership with Best Western
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Helpful?
Thank H1700KTjaneth
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear H1700KTjaneth, Thank you for the very positive review regarding your stay with us. I was glad to hear that you enjoyed your visit to our hotel, and were satisfied with your room. It was our pleasure to serve you. We hope to see you again next time you visit the area. Thank you for choosing Best Western The Inn...

Roseburg, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Very comfortable and clean Best Western. They are remodeling so be aware of that, but it looks very nice. The rooms are spacious. We were given an ADA compliant room and it was extremely comfortable. Check in and check out took under 5 minutes each and the staff that handled that were very friendly and efficient. We'll stay here again...

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Helpful?
Thank Chris1963
About Hotel's Favourite Review
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear Chris1963, Thank you for your recent review on tripadvisor. I was glad to hear that you enjoyed your stay with us and will be returning. Also, thank you for the feedback concerning our staff. I will share your comments with them. We appreciate your business and look forward to serving you again in the future. Sincerely, Pete L

Seattle, Washington
Reviewed 4 days ago NEWvia mobile

In the process of a desperately needed remodel. Many parts of the hotel are under construction but it is still showing it's age and neglect. I had a remodeled room with old furnishings, the desk chair won't stay up and sinks to floor when seated. TV remote sensor had already fallen off the TV and had to fish it out...

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Helpful?
Thank Bob I
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear Bob I, Thank you for your feedback from your recent stay at our hotel. Please accept my apologies for the issue with your desk chair and the TV remote. Both of those items ought to have been working properly during your stay. Your satisfaction is important to us. If you called our front desk staff, they should have been...

Reviewed 4 days ago NEWvia mobile

The rooms had a mix of new and older furniture and nothing was run down. The carpet was new and, combined with other renovations, we ended up with a couple sore throats, but that is not really a big deal. The rooms had nice tvs, lots of channels, nice large refrigerators, and most importantly, was very clean. The bedding could...

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Helpful?
Thank MplusA
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear MplusA, Thank you for your review on your recent stay at our hotel. I appreciate the many positive comments and constructive feedback that you shared regarding your experience during your stay. We appreciate your business and hope to see you again on your next visit to the Prosser area. Sincerely, Pete L

Long Beach, CA
Reviewed 6 days ago NEW

It was all pretty good. BIg renovation going on with new carpets laid, and pool maintenance. Didn't slow us down much because we weren't there for the pool (or carpet for that matter). Staff was excellent, friendly and helpful. Breakfast was more than adequate.

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Helpful?
Thank Mark H
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear Mark H, Thank you for your recent review of our hotel and the kind words regarding our staff. It was our pleasure to serve you. Thank you for choosing Best Western Plus The Inn at Horse Heaven. Sincerely, Pete L

Kirkland, United States
Reviewed 1 week ago

The staff was exceptional in accommodating us during our stay. The breakfast was excellent and the room comfortable. Good location for our visit to wineries, friends and family. Good value in a growing area of the state.

Review collected in partnership with Best Western
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Helpful?
Thank Robert H
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear Robert H, Thank you for your feedback and encouraging comments regarding our staff, breakfast, and accommodations. We look forward to serving you again. Thank you for choosing Best Western Plus The Inn at Horse Heaven. Sincerely, Pete L

LYNNWOOD, United States
Reviewed 1 week ago

We always stay at the Best Western Plus when we go wine tasting in Prosser, WA. The rooms are spacious and clean, the beds and pillows are comfortable. They have washing machines for guests to use and the pools are clean and clear!

Review collected in partnership with Best Western
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Helpful?
Thank S2535DUkend
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear S2535DUkend, Thank you for your positive review and encouraging comments regarding your recent stay at our hotel. We look forward to serving you again in the future. Thank you for choosing Best Western Plus The Inn at Horse Heaven. Sincerely, Pete L

Wenatchee, Washington
Reviewed 2 weeks ago via mobile

We visited Prosser WA with friends for a wine-tasting weekend and stayed at the Best Western Plus because it had the best reviews for local accommodations. The good news is - the hotel staff are nice. The bad news is - the "in your face" religious prayers / slogans posted on the walls and left on the in-room desk are...

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Helpful?
Thank M3012NGbrendad
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear M3012NGbrendad, Thank you for your recent review of our hotel. I appreciate the kind words concerning our staff. We have a great team here at Best Western the Inn at Horse Heaven. Concerning the religious prayers, I am sorry that you found them inappropriate. While we may have differing opinions on these prayers, I appreciate your feedback and will...

Saratoga
Reviewed 4 weeks ago

This hotel is located right off the interstate, so it's easily accessible and there are a few restaurants and gas stations close by. Parking is plenty. They were under renovation for their lobby area but it didn't deter the quality of service or amenities. The room was good, we had problems operating the TV remote but it worked out. The...

Review collected in partnership with Best Western
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Helpful?
Thank JOHNATHON M
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear JOHNATHON M, Thank you for the great review, and positive comments concerning our hotel and the surrounding community of Prosser. We look forward to serving you again next time that you are in the area. Thank you for choosing Best Western Plus The Inn at Horse Heaven. Sincerely, Pete L

Ravensdale
Reviewed 5 weeks ago via mobile

All of the employees were very nice and accommodating but there were things that made this hotel not worth 135.00 a night. The sink in the bathroom drained very slowly. The bathroom door did not latch. The shower would not shut off all of the way so if you wanted to you could not have taken a bath without it...

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Helpful?
Thank 706erinh
ProsserManager, Manager at Best Western Plus The Inn At Horse Heaven, responded to this review

Dear 706erinh, Thank you for the compliments concerning our staff. While I was happy to hear about the positive comments about our employees, I was surprised to hear about the problems with your sink, bathroom door, and shower. Our front desk staff is usually able to accommodate our guests with a different room should there be any issues with the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Best Western Plus The Inn At Horse Heaven

Address: 259 Merlot Drive, Prosser, WA 99350-9533
Region: United States > Washington > Prosser
Price Range: €108 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn At Horse Heaven 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus The Inn At Horse Heaven staff and other travellers.
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Questions? Get answers from Best Western Plus The Inn At Horse Heaven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hotel is divided into two buildings, choose the one with the pool and spa”
LucyPF, 18 Jan 2017 | Read review
“Lower floor best for us and close to pool and spa.”
barbaracZ3624XA, 29 Oct 2016 | Read review
“I like rooms on the second floor of Building A. They're a little quiet and the indoor pool and breakfast room are in this building.”
cdmilton, 16 Oct 2016 | Read review
“Back side is quiter”
donmyw, 16 Sep 2016 | Read review
“As for a room in the main building, where the reception area is located”
CarloCowboy, 31 Aug 2016 | Read review
5 of 5
Priceline
US$132* /night
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Expedia.comUS$135
Orbitz.comUS$135
HotelQuicklyUS$161
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Prices are for 1 room, 2 adults
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