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Quality Inn

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140 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Eugene, Oregon
Reviewed 5 January 2014

The person at the front desk was so nice! They offered us a discounted price for a suite after I mentioned that our kids were with us. $110 for a room with two floors?! What a deal! Not only that, the indoor pool was great for the kids and I really appreciate that the pool was heated. Breakfast was hands...

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Helpful?
1Thank Jhicks007
QualityInn_GM083, Front Office Supervisor at Quality Inn, responded to this review

Thanks for the wonderful review! Another guest happy with our suites comes as no surprise to us as our 2-level suites offer an incredible value especially if you are travelling with friends or family. Our breakfast is another great source or pride at our hotel and we are very pleased that you enjoyed your visit with us! Sincerely, Kevin Widoff...

Surrey
Reviewed 25 December 2013

Room had not been vacuumed thoroughly leaving candy and other food item under table, chairs and dresser For a pet friendly room more attention to detail is required Best suggestion for those rooms - rip out the carpet and put wood flooring - does way with smells that both owners and pets will not smell as the carpets and never...

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Helpful?
3Thank Beth B
QualityInn_GM083, Front Office Supervisor at Quality Inn, responded to this review

Thank you for reviewing our hotel! I have brought the condition of your carpets during your recent stay up at our recent housekeeping meeting to ensure we are paying attention to the details that matter to our guest such as proper cleaning of the carpeting. we greatly value your suggestion about wood flooring and will consider this property improvement when...

Mill Creek, Washington
Reviewed 21 November 2013

When I was traveling to Vancouver, I stopped by this hotel for a day. Even though it was night, they welcomed us. I was happy wit that. Also, the room was very clean, and quiet. I appreciate their kindness. I want to stay there for the next trip.

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Helpful?
Thank Jooyoung L
QualityInn_GM083, Front Office Supervisor at Quality Inn, responded to this review

Jooyoung, thank you for the thoughtful review! We are pleased you had a peaceful stay with us and look forward to accommodating you on your next trip to Mount Vernon! Sincerely, Kevin Widoff Front Office Supervisor

Moses Lake, Washington
Reviewed 18 November 2013

Thought this was a safe choice because of the name-so wrong! Booked because of spa/pool but the spa was closed for repairs. First room they put us in was supposed to be non-smoking: we walked into a smoke filled room! Bathroom door broken, filthy carpet! Were finally moved to another room after complaining but ended up with a room that...

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Helpful?
3Thank galyusha
QualityInn_GM083, Guest Relations Manager at Quality Inn, responded to this review

We are very sorry that you did not have a pleasant stay with us here at Quality Inn in Mount Vernon, WA. Room maintenance and cleanliness are our property’s top priorities. We would welcome any specific comments about our room condition so we can make the necessary improvements to our rooms. Each week our front desk managers conduct a thorough...

Walla Walla, Washington
Reviewed 10 October 2013

The rooms were clean, the beds were comfortable and the heat/cooling systems worked fine. The bathrooms were a little small, and hard to navigate. The location is nice, just off the interstate with a walmart and gas stations very close by. Breakfast is served in a nice little room on the first floor, and was well stocked with the usual...

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Helpful?
Thank Troy J
QualityInn_GM083, Guest Relations Manager at Quality Inn, responded to this review

We are pleased to learn of your pleasant experience with us here at Quality Inn in Mount Vernon, WA. Our location is an incredibly convenient one, centrally located in the Mount Vernon/Burlington area. We pride ourselves on our breakfast and feel that it truly is the best value for a hotel breakfast in our area. We hope to see you...

Vancouver, BC
Reviewed 5 October 2013

We were forced off the highway because of stormy weather and looked for shelter here. We were given a very spacious 2 bed-suite, with 1 bed and bath and kitchen down, and a second bed and full bath upstairs. Worked perfect for our family as we could put the kids to bed upstairs and relax downstairs. Complimentary breakfast was very...

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Helpful?
Thank sunseeker1062
QualityInn_GM083, Guest Relations Manager at Quality Inn, responded to this review

We are pleased to learn of your pleasant experience with us here at Quality Inn in Mount Vernon, WA. Our guests consistently remark on the quality of our hotels suites and we stand by the value they represent for only a small percentage more in costs of a standard room. Thank you for taking the time to give us feedback...

Seattle, Washington
Reviewed 26 September 2013

I stayed at the Quality Inn for a cycling event nearby with an early morning start, and wanted to try somewhere else after staying at the Days Inn last year, which I also rated the same. Here's the upsides to this property in comparison: very clean room (surprisingly so), granite counters in the bathroom area, bed was more comfortable than...

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Thank srlndstrm
Olympia, Washington
Reviewed 25 September 2013

With the exception of the GM, the staff at this hotel was courteous and the room was comfortable. This complaint may seem petty, but my primary issue was the attitude of the general manager. I discovered there was no soap in my room. I asked her for some and she said there was none and made a weak attempt to...

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Helpful?
1Thank Bruce L
QualityInn_GM083, Guest Relations Manager at Quality Inn, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the customer service on your recent visit. I have shared your feedback with our Hotel's Owner/Operator and our General Manager to ensure we handle these types of situations differently in the future. Again, thank you for your valuable feedback. We sincerely appreciate it and...

East Newnan, Georgia, United States
Reviewed 23 September 2013

We arrived on a weekend of the oyster run, 8000 + motorcycle . It was the last room, in town. Harley's revs all night, and way overcrowded breakfast room. Some of the the hotel could not help. But be sure to check for car show and motor cycle runs. For a more enjoyable stay.

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Helpful?
Thank Tammy K
Victoria
Reviewed 2 September 2013

When we pulled into the hotel, we asked if there was wifi and we were assured there was. (Wifi is important to us in order to connect with work and family when on the road). When we went to our room, there was garbage overflowing onto the ground at the bottom of the stairs. We entered the room to the...

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Helpful?
1Thank Kerry Z
QualityInn_GM083, Guest Relations Manager at Quality Inn, responded to this review

Thank you for reviewing our hotel on tripadvisor.com. We sincerely apologize for the issues you encountered during your recent stay with us in Mount Vernon, WA. We encourage our guest to notify the front desk if there are any issues with our heating or A/C units in a guest's room. We have recently hired a new maintenance person to repair...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 1910 Freeway Dr, Mount Vernon, WA 98273
Region: United States > Washington > Mount Vernon
Price Range: €68 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 68
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Also Known As:
Quality Hotel Mount Vernon
Comfort Inn Mount Vernon
Quality Inn Mount Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Tucson, Arizona
8 months ago

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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from freeway noise, if possible. Top floor.”
 of 5 bubbles MeBeTraveling, 18 Dec 2016 | Read review
“If you want a good room, pay extra to stay at Holiday Inn or Best Western.”
 of 5 bubbles 968darbyb, 5 Jul 2016 | Read review
“Requested 2nd floor for added security as rooms were outside access.”
 of 5 bubbles TwoForTheRoad8, 8 Apr 2016 | Read review
“No tip want to be able to come back without too much competition”
 of 5 bubbles plaza7, 27 Nov 2015 | Read review
“Make sure the rooms heating/AC works before you move in.”
 of 5 bubbles PinkSoxusa, 19 Jul 2015 | Read review
5 of 5