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Shilo Inn Suites - Moses Lake

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165 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites - Moses Lake
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Showing 162: English reviews
Lethbridge, Canada
Reviewed 5 September 2013

Hotel is always clean and more than accommodating. They were able to put our party next door to each other. The amenities are close and bobs dinner is always a fan favorite. We have already booked for next year. staff is always excellent with a great sense of humor. Hotel lobby could use some updating, and one room had a...

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Helpful?
1Thank Eric G
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear your stay with us was an enjoyable one. I will pass along your comment regarding updating the hotel to the proper people. We hope to see you again during...

Reviewed 25 August 2013

Stayed at Shilo Inn for one week,while at 14year olds Babe Ruth World Series. Very pleased with everything. rooms roomy and clean. No odors noticed in any of the rooms we had. staff friendly and helpful. many family restaurants nearby. Also small convenience store on property. Also had nice area outside with two picnic tables. FYI Casino nearby only has...

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Helpful?
1Thank Gail S
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear your stay with us was an enjoyable one. We hope to see you again during your future travels to the Moses lake area. Sincerely, Joyce Hubble General Manager

Billings, Montana
Reviewed 29 July 2013

We found 70 dollar rooms at this hotel through Kayak. Check-in was quick and the staff was helpful. This is a pet friendly hotel, but they do require an extra fee per each pet. The rooms were extremely roomy, appeared to be clean and one was freshly shampooed. However, all three rooms we rented had an unpleasant odor. The bedding...

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1Thank Bunnarabbit66
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am sorry to hear that your room had a smoke smell to it. As you know we are a 100% smoke free property but unfortunately some guest still smoke in our rooms. We...

Victoria, BC
Reviewed 22 July 2013

We made a group reservation. Having stayed before at the Holiday Inn and Comfort Inn across the street, we were a bit suspicious about this property. However, we were surprised. The rooms were larger than expected, well kept and clean. The staff is very friendly, even when facing the challenge to try to accomodate 7 families arriving almost at the...

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2Thank RanyDanny
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear you enjoyed your stay in our hotel. As you can see even though our hotel is a little aged we still try our very best to provide our guest...

Moses Lake
Reviewed 2 July 2013

I was looking forward to staying at the Shillo Inn and was sadly disappointed. I checked in late, hoping for a quick check-in, however there was an unhappy individual getting madder by the second. Mess up on his reservation. Once checked in: went to 2nd floor to room, temperature around 95 F, air conditioner NOT WORKING!!! Had to move to...

Review collected in partnership with Easytobook.com
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1Thank Dominique G L
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Dominique G L, Thank you for taking the time to write a review regarding your recent stay with us at the Moses Lake Shilo Inn. I apologize for any inconvenience you may have been caused during your stay with us. I am sorry to here that you had issues with your first room but I am glad to here...

Reviewed 2 July 2013

Asked for a non smoking room but the room ranked of stale smoke. I am allergic so made it uncomfortable to be in the room. My mom had brought along some spray thank goodness! Do not eat at "Bob's" next door. The food was I edible.

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1Thank Paula N
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Paula N, Thank you for taking the time to let us know how your stay with us was. I sincerely apologize that the room smelled of smoke especially since our hotel is 100% non-smoking. I will make sure the address this with our staff so that we can avoid this issue in the future. I hope you will allow...

Reviewed 2 July 2013 via mobile

Room was very clean, and the customer service was great. The free breakfast was the highlight. The rooms need some updating though, it's like stepping into a time capsule to the 90s. The towel rack is inside the shower, and there is a phone by the toilet. The TV was tiny and probably 20 years old.

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1Thank andrew-sarah-ellie
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear andrew-sarah-ellie, We are glad you enjoyed your stay with us and we thank you for taking the time to write an online review regarding your stay. We appreciate and welcome all feed back from our valued hotel guests. We look forward to seeing you again during your future travel to or through the Moses Lake area. Sincerely, Joyce Hubble...

Reviewed 22 June 2013

I needed hotel for last minute and I booked this online. Drove 3 hour's here. Check In was fast. Hot tub. Pool open 24hrs which was good. Nearby everything around you. Big rooms. Good breakfast. Rooms have a full small kitchen inside which is nice. I would come back.

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Thank Marquis C
Reviewed 12 June 2013 via mobile

Very good hotel!!There are many benefits of this hotel.There is a pool,hot tub,steam room,sauna.And there is a continental breakfast each morning.All this for the really low price.This is a wonderful hotel.

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Thank secretsomeone
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear secretsomeone, I am glad to here you enjoyed your stay with us and we appreciate your online feed back and we also thank you for taking time to write an online review. We hope to see you again in your future travels to the Moses lake area. Sincerely, Joyce Hubble Hotel Manager

Wash
Reviewed 1 June 2013

We stayed in room 163. We were very happy with the room, the staff and the convenience to having the outside door right next to our room for access for the dog and our disabled child. Our son enjoyed the pool open 24/7 with NO outside access we could leave our child in the pool area for independence. Gloria in...

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Thank 101Chewie

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Shilo Inn Suites - Moses Lake

Address: 1819 East Kittleson Road, Moses Lake, WA 98837-9719
Region: United States > Washington > Moses Lake
Price Range: €80 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shilo Inn Suites - Moses Lake 2*
Number of rooms: 100
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Also Known As:
Shilo Inn Moses Lake
Moses Lake Shilo Inn
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Questions & Answers

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Questions? Get answers from Shilo Inn Suites - Moses Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“room 111 and room 138”
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“Ask for room that has been updated”
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“Not the ones I had. None”
Sunnylove507, 8 Aug 2016 | Read review
“Ask for a renovated room!!!”
kodajaz4523, 1 Aug 2015 | Read review
5 of 5