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Icicle Inn at Icicle Village Resort

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Icicle Inn at Icicle Village Resort
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901 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Olympia, Washington
Reviewed 28 July 2015

Our room had the view of the mountains and the pool! Staff was welcoming. I arrived a little early than anticipated check in time and asked if we could try to check in, front desk (an older lady, can't remember her name) said that she'll call once the room is ready although she didn't even try to check the system...

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Helpful?
Thank GeeDee04
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks GeeDee04! We have already had a super busy summer so I do apologize that we left the impression that we "just didn't want to let you check-in early". We should have explained better that the housekeeping staff is running as fast as they can to hit the 3pm deadline each day, those ladies (and gentlemen!) are rock stars during...

Lakewood, Washington, United States
Reviewed 28 July 2015

We started planning the 1st All Rhein Main Reunion 18 months ago, and worked with Sales Director Jeanne Wilson from the beginning. She was a joy to work with, and make sure our every request was fulfilled. On our arrival, she and her staff shifted into high gear, and made sure the 75+ people who arrived to enjoy the reunion...

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Helpful?
Thank Carole L
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Sounds like we did this one right! Thanks so much Carole for the kind words and for taking the time to let us know how everything went for you and your group - Jeanne' will be thrilled to receive this! We can't wait to welcome you back again! Cheers,

Sun Lakes, Arizona
Reviewed 27 July 2015 via mobile

We are bicycle touring the northwest and staying in hotels. We have stayed at hundreds of hotels over the last few years. This hotel is the best hotel regardless of brand we have ever stayed in. The positives: clean property and room including breakfast area, comfortable bed, good a/c, good water pressure in sink and shower, good, thick towels, good...

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Helpful?
Thank funhogs2
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Come back funhogs2 and we will put you to work right here at the Resort! :) We loved having you and are thrilled that you took the time to let us know the details of your stay. Safe travels to you two and we hope to welcome you back again soon! Cheers,

Edmonds, Washington
Reviewed 27 July 2015

What a wonderful stay my fiance and I had at the Icicle Inn. It was more than what I expeted! The check in is not until 3pm but we arrived @ 2pm and our room was ready and chiiled champaigne was waiting for us in the room. The 90 min couples massage was incredible, the pool and the jacuzzi were...

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Helpful?
Thank emlmit
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

You have so much to celebrate! Happy birthday and happy engagement from all of us at Icicle Village Resort! Let us know when you are ready to come back, anytime! Cheers to you two!

Spokane, United States
Reviewed 27 July 2015

Our group was there for a reunion. The staff was terrific in helping us find our group since we didn't know anyone. The staff was terrific in helping the leaders of our group plan everything. Terrific Hotel and staff.

Review collected in partnership with Best Western
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Thank Paula S
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks Paula S - we enjoyed having your group with us! We will see you again, soon! Cheers,

Bonney Lake, Washington
Reviewed 27 July 2015

The Service By Jeanne Wilson and the staff of Best Western Plus Icicle Inn and Resort was nothing short of Amazing! I give them a 10 out of 10, five out of five stars ✰✰✰✰✰!! We had our Reunion here. Jeanne made it easy to plan our event and then over delivered! WOW! Words cannot accurately describe the level of...

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Helpful?
Thank OurWorldEnterprises
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Jeanne' is a rock star! She is thrilled with your feedback and we are all looking forward to seeing your group again! Cheers,

Tacoma, Washington
Reviewed 25 July 2015

Went here for a business trip and was satisfied. The rooms are nothing special, your typical room. That being said, they were clean and all that. I think breakfast was free and it was good, again, nothing to write home about. I guess the overall impression I had was that it was very adequate and average (not in a disparaging...

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Helpful?
Thank Nate Z
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Nate Z - thank you for taking the time to give us your feedback on your stay last summer. Our apologies that everything was just OK, we try really hard to make everyone feel at home and it sounds like we missed the mark with you. I hope that if you have any ideas for us on how we can...

BC
Reviewed 23 July 2015

After seeing how wonderful the town of Leavenworth was and the number of visitors here, we were a bit hesitant going to a Best Western for a room, thinking it would be very expensive. However we found it within our budget. We had a beautiful room, including a fridge, TV, coffee maker etc, and enjoyed supper in the restaurant. So...

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Helpful?
Thank notanangel
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks for the kind words and the 5 stars! We are thrilled that we were a pleasant surprise and were able to surpass your expectations! We hope to welcome you back to Icicle Village Resort again soon! Cheers,

Reviewed 23 July 2015

7 of us got two rooms on 1st floor, each with two queen beds. Rooms were nice, clean and comfortable. Bathrooms were clean. The hotel/resort is pretty large and it can be a bot of a challenge not to get lost inside the hotel. Pools and hot tubs looked great but we were there only a day so had little...

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Helpful?
Thank D K
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

DK - we are thrilled that you had a great stay with us at Icicle Village Resort this month! We hope you and your family are planning another visit soon! Cheers,

Oregon
Reviewed 23 July 2015

This place is very clean, which is the first concern when staying in a hotel. It has a great theme going inside, with the rest of the town. When you walk lobby it has a nice feel to it, for a Best Western. We had a 3rd floor room and in this building it is more like 2nd floor, so...

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1Thank Travelnkitty
Danielle R, Director of Sales at Icicle Inn at Icicle Village Resort, responded to this review

Thanks for that very thorough review Travelnkitty! We are so embarrassed about your interaction with housekeeping, I have reached out to our Executive Director in the hopes that she can shed some light on what might have happened during your stay, I see that you last stayed in December but hopefully we can still address it. I would love to...

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Canyon Suite - Schumann (38)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Icicle Inn at the Icicle Village Resort is Leavenworth's full service resort with JJ Hills Fresh Grill for all our in-house dining as well as complimentary full breakfast for all of our guests. Alpine Spa is our full service spa with individual and couples services, Icicle Junction Activity Center includes an 18 hole miniature golf course, arcade games, a 75" projection big screen so you can keep an eye on all your sports teams while on vacation, the Connections Café in the Junction offers deli items all day with beer and wine choices as well. Our seasonally enclosed swimming pool is heated for year around swimming. Enjoy complimentary hot breakfast buffet and much more. With full service catering and over 9,000 square feet of meeting space groups find the resort to be a perfect gathering spot in the center of Washington. ... more   less 

Additional Information about Icicle Inn at Icicle Village Resort

Address: 505 Highway 2, Leavenworth, WA 98826-9007 (Formerly BEST WESTERN PLUS Icicle Inn)
Region: United States > Washington > Leavenworth
Price Range: €134 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Icicle Inn at Icicle Village Resort 3.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Plus Icicle Hotel Leavenworth
Best Western Icicle Hotel
Best Western Leavenworth
Leavenworth Best Western
Hotel Style:
#1 Business Hotel in Leavenworth
#6 Family Hotel in Leavenworth
#8 Romantic Hotel in Leavenworth
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Questions & Answers

Here's what travellers have asked, with answers from Icicle Inn at Icicle Village Resort staff and other travellers.
8 questions
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over a year ago
QUINCY
7 months ago
Kansas City, Missouri
3 months ago

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Questions? Get answers from Icicle Inn at Icicle Village Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible rooms are a lot larger”
 of 5 bubbles 219joanneg, 2 Feb 2017 | Read review
“Top floor great views and quieter”
 of 5 bubbles nathomom, 18 Jan 2017 | Read review
“The "Canyon Suite" seems to be there best - we've stayed there and it is nice, a two room suite.”
 of 5 bubbles tonyr772, 16 Jan 2017 | Read review
“choose one with a fireplace, extra space was so nice...”
 of 5 bubbles 508lw, 5 Jan 2017 | Read review
“Treat yourself to a suite, they are beautiful!”
 of 5 bubbles Iona3333, 21 Dec 2016 | Read review
5 of 5