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Best Western Plus Lacey Inn & Suites

CancelonUS$118*
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#1 of 8 Hotels in Lacey
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$243*
US$118*
Great Deal
US$130*
US$130*
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Best Western Plus Lacey Inn & Suites
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520 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Lacey Inn & Suites
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Showing 516: English reviews
Westport, Washington, United States
Reviewed 9 April 2017

We stayed only one night but it was very convenient, clean and helpful staff. The breakfast was delicious and there were many options. The beds were very comfortable. We would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Jamie H
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Jamie H; Thank you for staying with us, and thank you for the glowing review. We hope to see you again in the near future. Sincerely; RN

Snohomish, Washington
Reviewed 3 April 2017

This was our first time at this Best Western. It appeared new, it was very clean inside and out. Very easy access off of the freeway. Nice location. The staff was great, as was the room. We did not have reservation and took a chance stopping by for availability. We got a King Bed for only $112.00. Well worth the...

Review collected in partnership with Best Western
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Helpful?
Thank JamesB17
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear JamesB17; Thank you so much for your glowing review of our property. I will share your comments with the rest of the staff, they enjoy hearing words of encouragement from our guests. Thank you again, for your comments. We look forward to seeing you in the future. Sincerely: Randy Nelson

Boise, Idaho
Reviewed 1 April 2017

We enjoyed our stay. The staff was friendly. The room was very clean. Breakfast was very good. There were a variety of food which included biscuits and gravy, potatoes omelets, a variety of cold cereal, fresh fruit and oatmeal.

Review collected in partnership with Best Western
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Helpful?
Thank robertdW8973WE
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear robertdW8973WE; I appreciate the shining endorsement of our staff and breakfast. We look forward to serving you in the future.

Richland, Washington
Reviewed 28 March 2017

We will definitely return to a Best Western Plus. No more hotel bouncing around for us. This was a great experience for us! Great staff, very comfortable rooms& a super good night sleep! Two thumbs up from this couple

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl S
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Cheryl S; Thank you so much for allowing us to serve you. I am extremely glad our staff and our facilities surpassed your expectations. We look forward to your next visit. Sincerely; RN

Spokane, Washington
Reviewed 21 March 2017

Nice and quick check in after 6 hours on the road. We had the suite to fit all of us into one 'room', and it was quite comfortable. Good beds, nicely done furnishings. One thing they could fix? Coffee. I appreciate the difficulty of getting coffee service into individual rooms, but the coffee was awful. So, I just went downstairs...

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Helpful?
Thank Michael W
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Michael W; Thank you so much for the wonderful review, we enjoy hear from our guests. Sorry to hear our coffee is less than outstanding, I will look into getting a better product. Again, thank you for your review, we look forward to serving you in the future.

Vancouver, Washington
Reviewed 18 March 2017

BUT !!! HUGE CONCERN re ADA Service Dog accommodation policy. A young woman 20-early 30'ish checked in after I did. She said her service dog was with her. She was asked for proof by someone who appeared to be a manager or asst mgr. This is against the law! The young woman became flustered and said it was her PTSD...

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Helpful?
Thank 442jeanener
BW Plus Lacey M... M, Guest Relations Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear 442jeanener; Thank you for bringing this issue to my attention. You are correct, the person should not have asked for proof of the animal status with ADA. We do however, ask what the animal is trained for. A companion animal is not considered a ADA Service animal. Thank you; RN

Port Orchard
Reviewed 14 March 2017

We loved this hotel - not only for it's location, but for it's amenities. The room (king suite) was lovely, jetted bath tub, the pool and fitness area were acceptable, but the breakfast selection was amazing.

Review collected in partnership with Best Western
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Helpful?
Thank Shelly S
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Shelly S; Thank you so much for the wonderful review, we appreciate hearing we have exceeded the expectations of our guests.

Moscow, Idaho
Reviewed 20 February 2017 via mobile

There was a wrestling tournament at the Tacoma Dome and there wasn't much availability in town. We also didn't want to pay $275 for a night when we had to leave early. Lacey wasn't that far and the drive was easy. The hotel was a good value. It was clean and reception welcoming. We skipped breakfast, but it looked good....

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Helpful?
Thank Scott M
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Scott M for your comments and recent stay with us. I am very sorry that you experienced any noise issues during your stay. If you should travel to our area in the future, we do hope you will stay with us again. Wishing you warmth and safe travels this winter season. Sincerely...

Spokane, Washington
Reviewed 17 February 2017

I stayed two nights the middle of this week. First the positive: They have an outstanding breakfast bar. Now the negatives. 1. They bleached the bathtub but didn't rinse it off. I didn't realize it until I'd filled it and jumped in. Bleach bath! I had to rinse the tub and take a shower to get the stuff off my...

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Helpful?
Thank Shawn M
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Shawn M for your review, we appreciate the honest feedback. Please accept our sincerest apologies for your experience with the bath tub, I will be speaking with our housekeeping staff to make sure this does not happen again. I’m sorry that you experienced any discomfort with our beds as well. Our pillow top mattresses are of a medium...

Lind
Reviewed 17 February 2017

I specifically pic this hotel for the quality, service, cleanliness, spa...... I was told by phone my room was a spa room, turns out it's not big enough for an adult. I was told by the office the spa and pool would be available to me. My spine is damaged and the only thing that some what helps is spa...

Review collected in partnership with Best Western
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Helpful?
Thank josamyb
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Josamyb for you comments. We apologize that your experience was not up to standards you expected and sincerely apologize for any inconvenience or shortcoming you encountered. I will be speaking with the front desk staff...Had you wished to cancel your reservation at the time, we would have done so happily and not held you to your reservation... As...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Best Western Plus Lacey Inn & Suites.This brand new hotel is situated off Interstate 5 and offers guests new luxurious rooms and warm friendly service at economically sensible rates.Guests of this centrally located Lacey, Washington hotel will find that we are the finest midpoint to explore the natural beauty of the Olympic National Park, take a drive to Seattle or Portland or even plan a day trip to Victoria.Whether your travels lead you here for business or pleasure, we welcome you to enjoy an unforgettable stay with us here at the Best Western Plus Lacey Inn & Suites. ... more   less 

Additional Information about Best Western Plus Lacey Inn & Suites

Address: 8326 Quinault Drive NE, Lacey, WA 98516-5831
Region: United States > Washington > Lacey
Price Range: €116 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lacey Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Plus Lacey Hotel Lacey
Best Western Plus Lacey Inn And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Lacey Inn & Suites staff and other travellers.
2 questions
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2 months ago
North Chicago, Illinois

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Questions? Get answers from Best Western Plus Lacey Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, cozy, spacious”
ronis510, 11 Apr 2017 | Read review
“all rooms seemed quiet and well appointed”
Sunrunner007, 9 Apr 2017 | Read review
“Be very specific about what size room you need. I was given a room with two beds and a couch, at a much higher rate than I expected.”
442jeanener, 18 Mar 2017 | Read review
“Ground floor rooms available for pets.”
Valerie8825, 8 Jan 2017 | Read review
“Avoid rooms near the elevator , it has an annoying bell that goes off !!”
seasidehomeandgarden, 10 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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