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Quality Inn Kent

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Quality Inn Kent
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205 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Reviewed 26 August 2016

Hotel room smelled like something died in there..desk clerk needs training..manager not willing to do anything..next day room key wouldn't work..hotel maid checked us out..because I didn't leave my suitcase and pillows in room to take on the smell of dead..we paid for two nights but checked us out..no return in money..please do not stay at this hotel you will...

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Helpful?
Thank connie t
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Once again, we are very sorry for your uncomfortable stay with us. Your feedback will be shared with our management and staff to ensure future visits are more enjoyable for all of our valued guests.

Reviewed 24 August 2016

this was the worst hotel I have ever been in and I travel alot..we had two nights booked..we got there front desk guy was not very pleasant..we went into our room which was on the first floor ground level..room smelled like someone died in there it was so bad..we opened the window to find the screen was bend on both...

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Helpful?
Thank Jessica C
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Dear Jessica, It is regrettable to read this was your experience while staying at our hotel as we strive to create the most comfortable stay for each of our guests. Needless to say, we wish your stay had been more enjoyable, and we apologize for the shortcomings you experienced. When available, we always to try to find a more comfortable...

Reviewed 9 August 2016 via mobile

The only redeeming quality of the stay was the friendly young gentleman at the front desk. The entire hotel smelled like dirty diapers. No exaggeration, it literally smelled like the bag I take out of my kids diaper pail. We walked into the bathroom and there was a huge ant infestation. Ants all over the sink and bathtub, not just...

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Helpful?
Thank dft727
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

We are glad you received wonderful service throughout your stay with us. Our team strives to accommodate our guests in any way possible. Despite the great service, we are deeply apologetic that we did not meet your other expectations. We appreciate you notifying us of the issues you experience and giving us the opportunity to rectify them. We hope for...

Reviewed 6 August 2016 via mobile

This place is by far the worst hotel I've ever stayed at. I read the reviews but no one said it was this bad. I really wish I could get my money back and find a new hotel. The room smells, the whole place is not renovated,cracks in the walls the tub is barely worthy of my feet let alone...

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Helpful?
Thank maryebbers
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Your feedback is welcome and appreciated. We apologize for not meeting your expectations during your stay. We encourage our guests to notify us of any issues they may have during their stay with us so we may have the opportunity to address the problem immediately. We would consider it a privilege to be given another chance at providing you the...

Reviewed 3 August 2016 via mobile

The hotel breakfast was great. Hot, fresh, and always re- stocked. The room was ok. Just older building so it smelled. The staff was nice. The bed and pillows were soft. Quiet area. A little hard to find from GPS.

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Helpful?
Thank Debbie N
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Glad you enjoyed our complimentary hot breakfast! We believe in providing our guests with sufficient energy to start off the day. Thanks for taking the time to share your experience with us and we are happy you enjoyed our clean rooms and comfortable beds. Though you experienced some difficulty finding us, we are glad you did! Now that you know...

Lacey, Washington
Reviewed 23 July 2016

Lighting in room was poor. Last minute booking was a plus. Stores and restaurants were within easy walking distance. Hotel is located by main freeway entrance to both I-167 and I-5. Pros: Most of the staff was friendly, and breakfast was great Cons: Brighter lighting or a light switch upon entering room would be an improvement.

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Helpful?
Thank kkassandraortega
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

We are happy you found us on such short notice! Thank you for choosing Quality Inn Kent for during your recent travels and for taking the time to share your positive experience! We are thrilled you enjoyed our great location near the freeway as well as our complimentary breakfast! We appreciate your suggestions on brightening our rooms. For next time,...

California
Reviewed 21 July 2016

This hotel was rated poorly but I needed long term parking. I was pleasantly surprised when I got there. Front desk was accommodating, Lobby and hallways clean & updated, room was great with 4 big pillows, breakfast better than most with eggs, sausage, waffles, etc. Fly out tonight, so hoping airport shuttle is better than prior review. The only downside...

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Helpful?
Thank ckkartist
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Thank you for choosing Quality Inn Kent for your recent travelling experience! We appreciate the opportunity you gave us to provide you with clean and comfortable accommodations! Being so close to the airport makes us a great choice for anyone needing to travel and we too expect your shuttle transportation to be a good experience. We hope to see you...

Federal Way, Washington
Reviewed 19 July 2016

Room was actually comfortable and the hotel was quiet. Breakfast was adequate, and the staff was generally helpful. This particular hotel is in a rundown part of Kent, so if you get nervous about leaving your vehicle parked in a shady neighborhood, you might want to look elsewhere. I had a comfortable night's sleep, at a good rate - my...

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Helpful?
Thank noworries2000
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Thank you for choosing Quality Inn Kent during your recent visit to the area. We are happy to hear you found our rooms to be clean and comfortable during your stay and you were able to get a great night's rest. We apologize that some of our guests choose to smoke in front of the hotel and we would like...

Reviewed 7 July 2016

The ad says that you are within close proximity to SEATAC. 24 hour shuttle, etc.Maybe so, but good luck getting there. Upon arrival, I asked for a 6:30 am shuttle for our morning trip to the airport. A single mom, traveling with 3 kids, I woke them up one at a time to allow for time for bathroom, shower, etc.,...

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Helpful?
Thank Karen G
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

Karen, Guest feedback is always appreciated as it helps us understand how we can continually improve our guest experience. We apologize for the inconveniences and misunderstandings you experienced during your stay with us. Our websites indicate that we do provide a shuttle service to the airport at a small fee. We also offer various Park & Fly packages for purchase...

Kirkland, Washington
Reviewed 21 June 2016

The people we dealt with were all very helpful. When we wanted to stay beyond our check-out time to use our computer for research, they had no problem with us doing that and even made their printer available to us. We ended up staying in that area and re-booked for a second night. The ladies at the front desk were...

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Helpful?
Thank owenssameul1983
FrontDesk_GM, General Manager at Quality Inn Kent, responded to this review

On behalf of our team, we thank you for choosing Quality Inn Kent during your recent travels. We are happy to hear we were able to provide exemplary service during your stay. Everyone on our team is always willing to help and be as accommodating as possible! We look forward to future visits. Happy travels!

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn Kent hotel is a newly remodeled and modern hotel that is conveniently located to service all your travel plans. We are minutes away from the Seattle-Tacoma International Airport and provide a complimentary shuttle service to and from the airport. I-5 and Highway 167 are also close by, which provides easy access to downtown Seattle, Tacoma, and Mount Rainer. You can also check out nearby local attractions, such as the Showare Center, Emerald Downs Horse Track, the Super Mall, and Muckleshoot Casino. Within walking distance of the hotel are a number of local restaurants, as well as the Riverbend Golf Course, and the Bally Total Fitness Center. Quality Inn Kent provides a number of complimentary amenities and services to guests, including a complimentary Hot breakfast, high speed wireless internet access, and free local calls. Guests will enjoy our spacious rooms, each of which includes a refrigerator, data port speaker phone, hairdryer, iron and ironing board, and cable and flat screen TV. Pets are also allowed at the Quality Inn Kent for a small fee ( pets only allowed for pet room. Please check front desk for availability). Come and stay at the Quality Inn Kent hotel. Our friendly staff is waiting to welcome you and make your stay as enjoyable as possible. ... more   less 

Additional Information about Quality Inn Kent

Address: 1711 W Meeker St, Kent, WA 98032-4238 (Formerly Days Inn)
Region: United States > Washington > Kent
Price Range: €57 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Kent 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Days Inn Kent - Meeker St. Hotel Kent
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Questions & Answers

Questions? Get answers from Quality Inn Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room here would be a good room”
 of 5 bubbles kimberlybV1091VA, 28 Nov 2016 | Read review
“my room overlooked the parking lot on 1st floor and was quiet.”
 of 5 bubbles ckkartist, 21 Jul 2016 | Read review
“Take a first floor room - the hotel is very quiet.”
 of 5 bubbles noworries2000, 19 Jul 2016 | Read review
“If you think you are getting a free shuttle and are close to the airport.....You're wrong.”
 of 5 bubbles kareng606, 7 Jul 2016 | Read review
“ground floor was fine don't know about the others”
 of 5 bubbles betty4330, 20 Jun 2016 | Read review
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