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Great place close to airport and Bellingham. Price is better than other hotels in area and place is a lot nicer too. We stay Kent area often and this was our first time to stay here. Rooms are clean, well kept, and bedding is comfy....More
Thank johnson k
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 3 days ago
What a lovely review to read, thank you! We're delighted that we were able to provide everything you needed for an enjoyable stay. We're especially pleased to hear that our staff was so efficient and able to assist you with what you required. We look...More
I went to stay at this hotel because of the online reviews and I’m glad that we got to stay here! The staff were very friendly; the room was bigger than expected; and breakfast was not bad either. One input for me would be to...More
Thank robert b
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 6 days ago
We loved having you! It is fantastic to read that we could exceed your expectations with our spacious rooms, friendly service, and tasty breakfast. Thank you for your insight as well! We are sorry that you had a little trouble finding us and...More
Located not far from I-5, it's somewhat convenient, but it's far from desirable. It's an old hotel. The hallways are dingy looking. One stairwell had trash in it. Although the sign says no smoking within 25 feet of entrance, some guests are often smoking right...More
Response from qualityinnkentwa, Webmaster/ at Quality Inn KentResponded 1 week ago
Thank you for choosing Quality Inn Kent and for sharing your experience.
It is regrettable that your stay did not turn out as expected.
Management and desk staff was reminded of their responsibility to see to it that
our valued guests remember to...More
Do not stay here unless you want to be eaten alive by bed bugs. I honestly can't complain about the stay other than the bed bug bites and the way it was handled but that is enough for me - hence the 1 star. I...More
Thank Sara E
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 4 weeks ago
We are terribly sorry for the experience you had while staying with us. Your review does not reflect the standards that we believe in and we encourage you to contact us if you have not yet heard back already. We are taking the...More
While waiting in the lobby, I witnessed the horrible front desk staff treat a family, with a two-year-old, and infant, and one other child horribly. Even though their hotel stay was prepaid, they were turned away from the hotel. If this is the way they...More
1 Thank Roberta W
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 8 December 2017
Thank you for notifying us of the incident that you witnessed in our lobby. We deeply regret any perceived prejudice from members of our staff, as it is our hotel's goal to treat all our guests with the same hospitality, respect, and professionalism...More
Yes, the policy is that upon check in, they require a $100 deposit either in cash or on a card. My advice would be to go elsewhere. This is an absurd policy, and once you see the actual hotel, you'll agree it's a rip off.
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"Choose a top floor room away from the stairwell."