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Hilton Garden Inn Tri-Cities/Kennewick

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468 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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Showing 465: English reviews
Metro Manila, Philippines
Reviewed 24 June 2016

The facilities were great. My husband and I enjoyed our stay. The staff was friendly and helpful. The location was quiet and secluded. I will surely use this facility again if my husband and I are in the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X9667HDmariak
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your comments regarding your stay with us. I am very happy to hear that you found our facility to be great and that you and your husband were able to enjoy your stay,. We look forward to welcoming you back to the hotel in the future!

Gig Harbor, Washington
Reviewed 24 June 2016 via mobile

I agree with another reviewer about the thin walls at this Hilton Garden Inn. From other rooms I heard light switches, feet shuffling and even BOTH sides of a cell phone conversation! (I hope the call was on speaker phone because otherwise that's ridiculous.) Originally I was given room 247 overlooking a rooftop condenser "garden" which was noisy. I Immediately...

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Helpful?
Thank Kris_K_D
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay. We are very sorry to hear that you experienced excessive noise from other guest rooms but am happy to hear that we were able to move you to a better location to help eliminate the excessive noise. We sincerely appreciate your feedback regarding our guestrooms and restaurant...

Maple Valley, Washington
Reviewed 17 June 2016 via mobile

This hotel is very shiny and new. Everything looks nice they've taken every consideration as far as decor goes. HOWEVER, although everything is shiny and new, you can hear EVERYTHING going on throughout the hotel. Someone walking around in the hallway? Yep you can hear it. Someone arguing with their spouse? Can hear that too. Toddler throwing a fit a...

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Helpful?
1Thank AyriannaB1225
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking sharing your comments regarding your stay with us. We sincerely appreciate your feedback and am very sorry to hear that you experienced excessive noise during your stay as we strive to give our guest the best experience that we possibly can. We hope you will consider giving us another chance if your travels bring...

Coeur d'Alene, Idaho
Reviewed 16 June 2016

I parked my car near a sprinkler system apparently. When I got to car next day spots on hood and top. When I got home couldn't totally remove water spots due to something in water . Got thru clear coat. Waxed, but on close inspection it is visible

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Keith K
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Keith, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you experienced such an inconvenience from the sprinklers. We hope you will consider staying with us in the future should your travels bring you back this way.

Seattle, United States
Reviewed 16 June 2016

Great Hilton brand hotel in downtown Kennewick. Had business in Richland, but really no hotels to speak of with other amenities close by. This hotel is worth the short 15-20 minute drive, especially with a mall and restaurants close by.

Review collected in partnership with Hilton Garden Inn
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Thank Godfrey G
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Godfrey, Thank you for taking a moment to share your experience regarding your stay. We are very happy to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel in the future. You Can Count On US!

Portland, Oregon
Reviewed 16 June 2016

We enjoyed the adjustable King size air bed. One side firm...the other side soft. The shower was great for a tall person, and did more than "spritz" like many hotel showers! We paid a few extra dollars for the hot made to order breakfast. Our breakfast requests were happily accommodated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank clarkp820
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your wonderful comments regarding your stay. I am very happy to hear that you enjoyed our air adjustable beds and that our showers were able to accommodate a tall person like yourself! We look forward to welcoming you back to the hotel in the future! You Can Count On US!

Sioux Falls, South Dakota
Reviewed 15 June 2016 via mobile

My only complaint is in regards the breakfast. Unless HGI has changed their procedure, this hotel doesn't handle it the same way as the others. Instead of the waitress taking my order, I was to fill out an order sheet and give it to the chef. Such a process isn't a problem for me but I was not aware of...

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Helpful?
Thank Zechariah S
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I do apologize for the confusion during your breakfast experience, currently at Hilton Garden Inn's our guest fill out their order and hand it to the Chef so that the Chef can verify your order and make sure it is cooked to order exactly the...

Washougal, Washington
Reviewed 15 June 2016

My husband and I stayed at this hotel when we attended the Republican Convention in Pasco. Although it was farther from the site of the convention than other hotels, we chose it specifically because we know what we're getting when we stay at a Hilton property. This Garden Inn was clean, well maintained, and near the freeway to get to...

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Helpful?
Thank Mamashu
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for sharing your wonderful comments regarding your stay. I am very glad to hear that you were able to enjoy many of the amenities that our hotel has to offer and found dependable quality at the Hilton Garden Inn Kennewick. We look forward to welcoming you back to the hotel in the future!

Guam, Mariana Islands
Reviewed 15 June 2016

my mom and i stayed here- it was a great value for the money, and we loved it! the lobby was perfect, as was the guestroom. i always know it's gonna be a great stay when i see neutrogena products in the bathroom!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank laurapG3525HG
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are thrilled to hear you enjoyed your time here at the Hilton Garden Inn. We hope to have the pleasure of welcoming you back to our hotel in the future. You Can Count On Us!

Vancouver, Canada
Reviewed 13 June 2016

We were placed in a handicap room. Lots of space, but the bathroom was very utilitarian (fold down bath bench) difficult to operate sliding 'up-and-down' shower head, with almost indecipherable instructions for Hot and Cold functions. Very institutional.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Francis M
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Francis, Thank you for taking a moment to share your experience regarding your stay. I am very sorry to hear that you were unhappy with your guest room. If your future travels ever bring you back this way please let us know so that we can help assist you and get you the right room type that meets your...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: €92 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Tri-Cities/Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room on 1st floor”
 of 5 bubbles WorldTravlr1974, 31 Aug 2016 | Read review
“a room away from the HVAC roof system that is near the pool”
  • view from window looking toward door
  • This is the noisy roof ventilation equipment I listened to all night
  • View through the screen of our room, slight view of indoor pool
  • Quiet shower with shower head set high enough for tall people
  • View of room (double queen) as seen from door
 of 5 bubbles Cherthejoy, 1 Jun 2016 | Read review
“I liked the rooms facing the empty field behind the property, seems quieter.”
 of 5 bubbles Hunaryson, 4 May 2016 | Read review
“Rooms facing the pool had unit noise”
 of 5 bubbles Micheka5, 3 May 2016 | Read review
“This is a family friendly hotel, so if noise is factor, I'd book a top floor room.”
 of 5 bubbles KatMommy, 18 Apr 2016 | Read review
5 of 5
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