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Hilton Garden Inn Tri-Cities/Kennewick

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Hilton Garden Inn Tri-Cities\/Kennewick
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457 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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Showing 454: English reviews
Salem, Oregon, USA
Reviewed 9 June 2016

This property is close to the 182 freeway in Richland. It is clean and the staff was friendly. The food was of good quality and the service staff was friendly and helpful. Check-in and check-out were seamless. The bill was correct. I would recommend this property to anyone traveling through Tri-cities Washington. (That would be Pasco-Richland_Kennewick for all you newbies...

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Helpful?
Thank Thorrr69
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you were happy with the cleanliness of our rooms as well as our friendly staff members. We look forward to welcoming you back to the hotel in the future if your travels bring you back this way. You...

Reviewed 3 June 2016

Didn't like paying $12.50 + tax and gratuity on top of a kind of higher priced hotel. It added about $38 more to our approx $114/night room when other, just as nice hotels in the area have little lower night rate and a free continental breakfast. We'll be staying at another hotel next time.

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Helpful?
Thank 352jenniferr
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Jennifer, Thank you for taking a moment to share your experience regarding your stay. We are very sorry to hear that we did not meet your expectations regarding our restaurant. We do offer a Bed and Breakfast package for our guest that includes breakfast which may be an alternative option for you and your family if you ever consider...

Vancouver, United States
Reviewed 2 June 2016

We were unlucky to get a room next to the pool pump that made noise. They had no other room that night so they gave me ear plugs. Hot tub was full of foam and did not appear clean. Kids were in the pool diving which was posted NO DIVING. They were also running and fell several times.The kids were...

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Helpful?
Thank Judy L
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Judy, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are deeply sorry that we did not exceed your expectations during your stay. I will be using your comments as a learning tool for our staff members as we continually working on ways to...

Davenport, Washington
Reviewed 2 June 2016

Very nice place! Easy to get around the staff was wonderful. The front reception area was clean and very inviting, they had water and coffee available. It was a very quick and easy checkin and easyly able to get around the property

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Helpful?
Thank michaelsG4814ZN
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Michael, We are very happy to hear that you found our location to be very nice and with wonderful staff members. We look forward to welcoming you back where we can provide you with the same service. You Can Count On US!

Winlock, United States
Reviewed 2 June 2016

Nice hotel all around, solid 3 star. The font desk people were very friendly and I like the fact that they have flavored water in the foyer. I chose this hotel from both past experience and thru Priceline as the price for the (2) nights that we stayed was a good value.

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Helpful?
Thank Scott S
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Scott, Thank you for taking a moment to share your experience regarding you stay. I am happy to hear that you found our front desk staff to be friendly and were able to enjoy our flavored water in the foyer! We look forward to welcoming you back to the hotel in the future. You Can Count On US!

Walla Walla, Washington
Reviewed 1 June 2016

We had a wonderful time, the staff were very helpful and quick to respond to requests. Quality of food and beverages was very high, showing great skill and persona of the chef and bartender. Pool and Hot tub were well maintained.

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Helpful?
Thank nicholasj397
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Nicholas, We are so happy to hear that you had a wonderful time! We sincerely appreciate you taking the time to share your experience regarding your stay and we look forward to welcoming you back to the hotel in the future.

Oregon
Reviewed 1 June 2016

My friend and I stayed here as a stop over on a trip. So really we were not in the room but just long enough to sleep. We had planned on swimming but A. the pool was full of kids until late, and B. the pool you see in the professional photos, is not the pool we saw...it is tiny,...

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Helpful?
Thank Cherthejoy
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, We sincerely appreciate you taking a moment of your time to share your experience regarding your stay. We value our guests comments and suggestions as we are continually looking for ways to improve our guest experience. We hope you had a wonderful Memorial weekend and we hope you will consider giving us another chance in the future if...

Reviewed 26 May 2016 via mobile

The hotel is very nice & front desk is very friendly. We were in walking distance to the conference area & other hotels. It's also walking distance to the Main Street with a lot of restaurants to choose from. Room was clean & the environment was very welcoming. They have a pool (indoor) & an outside sitting area. We enjoyed...

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Helpful?
Thank PokeSnaza
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, We sincerely appreciate you taking a moment to share your experience regarding your stay. At the Hilton Garden Inn we strive to give exceptional service to every guest and am happy to hear that you received just that. We look forward to welcoming you back to the hotel in the future! You Can Count on US!

Shingle Springs, California
Reviewed 26 May 2016

It was really nice to be greeted by a friendly, cheerful staff member every single time coming or going. Plus they were all very well groomed, which is not always common these days! There were problems with internet connections but the staff really did try to help. The hotel entry is not your common boring hotel entrance, it was really...

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Helpful?
Thank randyh966
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Randy, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and am happy to hear you found our staff to be friendly, cheerful and well groomed. I have addressed the issues that you encountered with our staff members regarding the internet, bathroom and the blow dryer...

mondo
Reviewed 25 May 2016

Easy on/off freeway access, easy to locate, plenty of parking, friendly staff, huge room, sufficient restaurant & bar, close proximity to Toyota Center, convenient indoor pool/spa and hearty breakfast.

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Helpful?
Thank feastmode
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for sharing your experience with us regarding your stay. I am happy to hear that you enjoyed many of the amenities that our hotel as to offer as well as the friendliness of our staff. We look forward to welcoming you back to the hotel. You Can Count on US!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: €90 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Tri-Cities/Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room on 1st floor”
 of 5 bubbles WorldTravlr1974, 31 Aug 2016 | Read review
“a room away from the HVAC roof system that is near the pool”
  • view from window looking toward door
  • This is the noisy roof ventilation equipment I listened to all night
  • View through the screen of our room, slight view of indoor pool
  • Quiet shower with shower head set high enough for tall people
  • View of room (double queen) as seen from door
 of 5 bubbles Cherthejoy, 1 Jun 2016 | Read review
“I liked the rooms facing the empty field behind the property, seems quieter.”
 of 5 bubbles Hunaryson, 4 May 2016 | Read review
“Rooms facing the pool had unit noise”
 of 5 bubbles Micheka5, 3 May 2016 | Read review
“This is a family friendly hotel, so if noise is factor, I'd book a top floor room.”
 of 5 bubbles KatMommy, 18 Apr 2016 | Read review
5 of 5
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