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Comfort Inn Federal Way

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Comfort Inn Federal Way
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126 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Portland, Oregon
Reviewed 5 days ago NEW

Good location between the Sea-Tac Airport and Tacoma. Hotel is bare bones, but it's good value and you get what you pay for. Good breakfast is included. It's located behind a bank, which makes the entrance a bit awkward.

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Helpful?
Thank peterglassman75
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Peter, Thank you for your kind remarks about your stay with us. It is always a pleasure to receive positive feedback regarding your recent stay and we would love to know what we could do to improve our hotel for future guests! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way

Annapolis, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 1 October 2016

We stayed at the Federal Way Comfort Inn for 1 night before leaving for a few days hiking at Olympic National Park. We booked the room in Federal Way for two reasons, it shortened our trip by a half hour (first thought was to stay in Seattle) the next morning, and it was a lot more economical than the Seattle...

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Helpful?
Thank mlonline
About Hotel's Favourite Review
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, we would like to thank you for your kind and positive remarks regarding your recent stay at our hotel. We're so thrilled to hear that you enjoyed your time with us and that we could provide your family with the perfect place to stay before your trip to the Olympic National Park!...

Reviewed 1 week ago via mobile

I always stay there when around Seattle. Good price, friendly at the front desk, nice neighborhood with many good restaurants for lunch and dinner and good places for breakfast. Redonda Beach is minutes away with stunning sunsets.

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Helpful?
Thank Romain H
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Romain, Thank you for taking the time to tell us about your recent stay with us! We are thrilled to hear that you enjoyed your time at our location and that you were able to visit the surrounding scenery at Redondo Beach. We hope the next time you are in the area, you will choose to stay with us...

abbotsford
Reviewed 4 weeks ago

The room was huge, but a bit dark with all the lights on. The place is hidden up a long driveway, hard to see from the main roads, easy walk to restaurants though. We only stayed one night, and barely used the washroom but in the morning before breakfast the toilet stopped working, and overflowed, front desk was fast to...

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Helpful?
Thank seriousabouttravel68
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, we would like to apologize for failing to exceed your expectations during your recent trip to our area. We truly understand how important the condition of the room is and have spoken to both our head housekeepers as well as our maintenance staff to ensure this does not happen again. We do...

British Columbia, Canada
Reviewed 20 February 2017

The room was big and functional. However, I found that it smelled like cigarette smoke or maybe weird perfume? This is a no smoking room place. Hmm. I did like that they had hot beverages available all day. And a good morning breakfast.

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Helpful?
1Thank Lildreamer L
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are incredibly apologetic of the condition of your room, we are a 100% nonsmoking facility and continue to inform each of our guests of our policy to ensure no one smokes in our rooms. Again, we are completely apologetic and your comments will be passed along...

stayton, United States
Reviewed 30 January 2017

I stayed here this past Sat nite with my grandson. The room is perfect size, perfect amenities, (fridge, microwave, nice tv, nice bath products) and the morning free breakfast is excellent. The nice young gal at the front desk was certainly warm and friendly. For the price, this is the best place to stay in Federal Way. The location couldn't...

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Helpful?
Thank Kelli Jean F
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Kelli, Thank you for your feedback regarding your recent stay with us. We are thrilled to hear that our front desk agents created a positive stay for you and that our amenities all exceeded your expectations. We hope to see you again in the future to create an even better stay! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal...

Dubai, United Arab Emirates
Reviewed 22 January 2017 via mobile

Whilst traveling alot.. 40 weeks a year and staying at different hotels... I Must say the room and amenities @ Comfort Inn are amazing and is the better hotel or motel option in Federal way. The free breakfast ain't my thang but there's something for someone to enjoy. Indoor pool!! Centrally located in FedWay

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Helpful?
Thank Redbullx2
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay with us. We're thrilled to hear that our hotel served your well during your time in Federal Way. We truly strive to create a positive experience for each of our guests and it is always a pleasure to hear that we succeeded. We hope the...

Tampa, Florida
Reviewed 20 December 2016

Everything was exceptional. Last time we stayed in Seattle we were in a highend hotel in downtown. It didn't compare to the service, value, or amenities that the Comfort Inn. Every time we come to Seattle we will stay here. Thanks to everyone and keep up the great work!

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Helpful?
Thank crafterscleaning
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay. It is such a pleasure to receive positive feedback and we're thrilled to hear that you enjoyed your stay with us here! We truly strive to create a wonder experience for each of our guests and we hope the next time you are in the Seattle area you...

Lynnwood
Reviewed 1 November 2016

I stayed this past weekend with my two kids. It was mostly a nice stay until I got the bill. While I was sleeping my 3 year old decided to get up and play with the tv remote. He ended up ordering several movies that were $17.99+ each. Once receiving the bill, I immediately went to the front desk and...

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Helpful?
Thank Amber V
Jessica C, Front Office Manager at Comfort Inn Federal Way, responded to this review

Dear Amber, Thank you for taking the time to provide feedback regarding your recent stay. We deeply apologize for the inconvenience that you experienced during your stay with us. While we are understand that your child had done this without your consent, however; our movie system is done through a third party. We are only able to dispute movies within...

Reviewed 29 October 2016

Please let your staff know what a wonderful experience they provided for my Mother on her 90th birthday and for our friends and family as well. I would also like to say a special thank you to Cassandra, Jessica and Krisi for making our stay so special as well as stress free. Being a large group we did make a...

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Helpful?
Thank Phyllis S
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Phyllis, Thank you for your positive remarks regarding your experience at our hotel. We're thrilled t hear that our staff was able to create a comfortable and welcoming stay for your mother's birthday! We hope the next time you have an event in the area, you will choose to utilize our hotel again! Sincerely, Cassandra Ramirez Sales Manager Comfort...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Conference Facilities

Additional Information about Comfort Inn Federal Way

Address: 31622 Pacific Hwy S, Federal Way, WA 98003-5439
Region: United States > Washington > Federal Way
Price Range: €92 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Federal Way 2.5*
Number of rooms: 117
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Also Known As:
Comfort Inn Federal Way Hotel Federal Way
Federal Way Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Federal Way staff and other travellers.
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Questions? Get answers from Comfort Inn Federal Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I like top floor rooms, that look onto the parking lot, so that I can keep an eye on my gorgeous Ford Escape... LOL :)”
 of 5 bubbles kellijeanf, 30 Jan 2017 | Read review
“4th floor rooms have 17 foot ceilings!”
 of 5 bubbles HeyNow-Hank, 25 Sep 2016 | Read review
“Top floor rooms, South side of the building”
 of 5 bubbles 775markr, 24 Aug 2016 | Read review
“Ask for a room on the first level if you plan to use the pool a lot.”
 of 5 bubbles noworries2000, 19 Jul 2016 | Read review
“Ask for rooms with a view of Mt. Rainier”
 of 5 bubbles Ajitson, 4 Mar 2016 | Read review
5 of 5