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Red Lion Inn & Suites Federal Way

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Red Lion Inn & Suites Federal Way
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Red Lion Inn & Suites Federal Way
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Showing 97: English reviews
Reviewed 1 August 2016

This place is horrible from the moment you park in the lot. Garbage everywhere inside and out. The hallways haven't been vacuumed in what seems like month. Trash lines the hallway. Front desk staffed was cold - no hello, how are you, welcome. Nothing. First room I was given was unbelievably bad. The door had many chips around the door...

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Helpful?
3Thank Blueteej1997
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, we are unfortunate about the condition of your stay. Thank you for taking the time to leave a review as every review helps us improve in all aspects of the hotel.

Reviewed 30 July 2016 via mobile

On the plus side: - There were no bugs and no rodents. -The breakfast was pretty good (despite the lack of fruit when I got there at 8:30am) and the breakfast staff were incredibly friendly and helpful. -The hotel was also very conveniently situated near the Seattle Children's Hospital satellite clinic that we were visiting. -Plenty of parking. -Near several...

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Helpful?
1Thank Minnie E
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, we are unfortunate about the condition of your stay. Thank you for taking the time to leave a review.

Reviewed 14 July 2016 via mobile

I had stayed in this hotel and when I entered the room there were soo many fruit flies and the room and bathroom smelled bad. The hot water facility in the swimming pool area was dirty, the water was filthy and when I asked the person in-charge he said its just body dirt from other people. Would not recommend.

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Helpful?
1Thank Muneer S
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to apologize for the condition of your stay, thank you bringing this to our attention as it has been addressed, we apologize once again.

Reviewed 9 July 2016 via mobile

Nice relaxing pool cold hot tub was fine breakfast was good lots of choices bed was comfortable and very clean rooms were spacious the only negative was couldn't use coupon was told only 3 are allowed on coupon she put that in coupon ad.

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Helpful?
Thank Tonya L
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

We wanted to start off by thanking you for taking the time to leave a review. We are more then pleased you enjoyed your stay at Red Lion inn and suites, we look forward to seeing you again.

Reviewed 20 June 2016 via mobile

The first room was so dirty, I wondered if someone was already checked in. The beds had been made, but the toilet had urine all over it, there was hair in the shower as well as the floor, the towels had been used and there were shoes in the closet. They moved us to another room but that room wasn't...

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Helpful?
1Thank Tammy K
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted thank you for taking the time to leave a review, we are unfortunate of the situation. Every review helps us improve in all aspects of the hotel. Thank You once again.

Federal Way, Washington
Reviewed 19 June 2016

This hotel use to be Super 8 motel, so i had my suspicions when it came to quality of this place. Was I proven wrong... not only was the staff polite and understanding the bedroom was in a clean well organized condition, it really had to be one of the cleanest hotels I've stayed in a while.

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Helpful?
1Thank IXXVI
Yesenia G, Online reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

We wanted to start off by thanking you for taking the time to leave a review, we are more then pleased you enjoyed your stay. We look forward to seeing you in the future. Thank You

Reviewed 19 June 2016 via mobile

I cannot overstate how amazing the service from John was. He always a pleasant smile and respectful greeting and addressed me and my wife by name. When we checked in, I returned to the car to park and when I went back inside he had already taken our bags downstairs (no elevator here), without request, to the room so my...

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Helpful?
Thank slartibartfast2016
Yesenia G, Online reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, we are more then pleased John was able to provide excellent customer service. John is a very important member in our crew, thank you for bringing the rest of the issue to our attention. We look forward to seeing you in...

Reviewed 16 June 2016

Great place to stay but if you bring a Coupon in you will get told no on the coupon or list of excuses why they cant take it which isnt your fault. I come to this place because of the truck parking, Close to Freeway access, Decent Breakfast, updated Rooms, and the water slides for the kids. All in all...

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Helpful?
Thank Kelly A
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

We wanted to start off by apologizing for the coupon incident, we are pleased on the other part of enjoying your stay. Thank You for the feedback as it helps us improve in all aspects.

Chicago, Illinois
Reviewed 15 June 2016 via mobile

Found this place by chance. Staff was very friendly, rooms clean, breakfast was good and Free. Will definitely stay here again. Lots of truck parking. Close to some very good restaurants, Walmart within walking distance.

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Helpful?
Thank Joe S
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, we are more then pleased you enjoyed your stay. We look forward to seeing you in the future. Thank You.

Brooklyn, New York
Reviewed 14 June 2016 via mobile

My new favourite hotel in the SeaTac area. Have stayed twice in the past month and would absolutely stay in the future. Staff is friendly and really went above and beyond to get my immigration paperwork and boarding passes printed out before my flight. The rooms are renovated; Attractive and furnished with everything you'd want: Mini-fridge, microwave, large flat screen...

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Helpful?
Thank Siobhan B
Yesenia G, Online Reputation Manager at Red Lion Inn & Suites Federal Way, responded to this review

At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, we are more then pleased about all of your stay. We look forward to seeing you in the future. Thank You

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Conveniently located off Interstate 5, near many area attractions, restaurants, and shops. We are close to the Washington State Fair, Pacific Raceways, King County Aquatics Center, Wild Waves, Tacoma Dome, and Emerald Downs. You'll love our complimentary breakfast and 24-hour coffee service. Large-vehicle parking available at reasonable prices, as well as complimentary standard vehicle parking. On-site coin-operated laundry service provided and a business center with complimentary scan to email/copy/fax services available 24-hours a day. Multiple room types available including; non-smoking single queen, king, double queens and even double king rooms, smoking rooms available on designated floor(s), ADA compliant rooms are also available. Pets are welcome to stay at our location with a minimal non-refundable daily fee. All rooms feature Wifi, cable television, coffee-makers, hairdryers, and most rooms also offer mini-fridges as well! ... more   less 

Additional Information about Red Lion Inn & Suites Federal Way

Address: 1688 South 348th Street, Federal Way, WA 98003 (Formerly Super 8)
Region: United States > Washington > Federal Way
Price Range: €71 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Inn & Suites Federal Way 3*
Number of rooms: 90
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Also Known As:
Super 8 Motel Federal Way Hotel Federal Way
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Federal Way staff and other travellers.
5 questions
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Questions? Get answers from Red Lion Inn & Suites Federal Way staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you plan on using pool ask for a room close by.”
 of 5 bubbles connied946, 16 Mar 2017 | Read review
“ask for a room not on the freeway side”
 of 5 bubbles T2391VGmarym, 19 Feb 2017 | Read review
“Ask for same floor to avoid dragging luggage up and down”
 of 5 bubbles athyv, 13 Feb 2017 | Read review
“Away from front of Hotel best”
 of 5 bubbles lilaroy99, 28 Jan 2017 | Read review
“Stay on the upper floor, it's quieter though there is no elevator.”
 of 5 bubbles dawatson414, 9 Aug 2016 | Read review
5 of 5