Let me start off by stating that we were the unfortunate guests placed in a room where the Queen sized bed had bed bugs. Unbeknownst to us, bites/itchiness may take 24 hours to appear - as such, we had no idea until late the second night - but glad that we uncovered the situation…
Very friendly staff. They go out of their way to ensure your experience is a pleasant one. The laundry facility and gym are clean and convenient for people on business in transition. Large gathering area with big screen TV.This room opens up to a nice outdoor patio area.
After checking in, I entered my room, found several food raper's all under my bed, under the couch, under the chair, microwave was nasty inside and underneath, bathroom was not clean, sheets on the bed was dirty so had to get more from office, pullout bed had no sheets on it, and…
My mom, son, & I have stayed here multiple times over the last few months. Front desk staff are friendly. Arianna & Terra are GREAT, helpful, & friendly. There is always coffee brewed, the outside yard area is well maintained. Rooms are kept up. I know we will be back.
I see management has replied on other reviews and state they take these matters seriously. Well I wish I checked reviews before I brought my family to this horrible place. Management clearly has done nothing. The main floor of this building smells like urin. The front counter are…
"Check the mattresses before you sleep."
"2nd floor is the best floor"
"Most rooms are the same size, some have a King bed"
"For quiet, stay away from stairs and elevators and lower floors."
"The first floor units are convenient to the front desk and breakfast room."