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SureStay Hotel by Best Western Wenatchee

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Room & Suite (17)
Pool & Beach (3)
Dining (1)
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Overview
  • Excellent28%
  • Very good59%
  • Average9%
  • Poor0%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
3 Star Hotel
All hotel details
Additional information
Offers from SureStay Hotel by Best Western Wenatchee
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Hotel by Best Western Wenatchee
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (21)
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11 - 15 of 21 reviews
Reviewed 21 December 2017

The room was fine, its was nice and clean, but the heating unit definitely smelled like old smoke/dust when we first started it up. Fine for a night or two. What made me give it 4 stars was the awesome customer service we received from...More

Thank acrluvbsb
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 25 December 2017

Thank you so much for your kinds words! It's wonderful to hear that you found the rooms nice and clean. We're excited that we were able to find your valuable and sentimental necklace, so we can return it to you. As you noted, our people...More

Reviewed 16 December 2017

The rooms were remodeled, clean, and the beds were new. Breakfast areas was small, but that was the only negative. It was across from the mall and several restaurants. The staff was friendly. My daughter left her earrings in the room and the staff found...More

Thank Joy H
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 18 December 2017

Thank you so much for taking the time to share your feedback on your recent stay with us at the SureStay Hotel; it was a delight to read your review. We are very happy that you had an enjoyable stay and found the rooms remodeled,...More

Reviewed 7 December 2017

It had everything I look for in a hotel for a business trip (except a fitness room). The internet worked well. They had a good TV and cable. There was a desk to work at. The bed was comfy. The shower was nice with a...More

Thank Joe L
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 8 December 2017

Hello Joe - Thank you for coming to see us at the SureStay Hotel!We are happy to hear that we were happy to hear that we are everything you look for in a hotel, except that we didn't have a fitness room. Your positive feedback...More

Reviewed 3 December 2017 via mobile

This is your typical best western. The rooms are nice. A little dated but clean. The bed is very nice as are the pillows. It is right across from the north Wenatchee mall and close to restaraunts and wind river bar. Overall a clean cheap...More

Thank Maurizio3030
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 4 December 2017

Thank you so much for your kind word ! We are excited that you found the rooms, the bed, and the pillows very nice. Yes, the building is older. We are also happy that you found the location ideal for your travels as we are...More

Reviewed 8 November 2017 via mobile

Stayed one night on business. Price was very good, room was clean and tidy. Bathroom was clean, in good repair, and well-appointed. Free breakfast was just above minimal. Certainly doable, but a very small lobby and limited choices—waffles, cereal, coffee, yogurt, breads, apples. Quality of...More

Thank Ramotorcycle
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 9 November 2017

We appreciate you choosing the SureStay Hotel during your business travels. It's sensational to hear that you found the price to be good, your room room be clean and tidy, and the bathroom clean and well-appointed. We're sorry that breakfast was a disappointment as we...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
US$88 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$88 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Room & Suite (17)
Pool & Beach (3)
Dining (1)
Questions & Answers
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reedfarm
26 February 2018|
AnswerShow all 2 answers
Response from jusme57 | Reviewed this property |
I do not know because when I stayed there it was winter time and that area was closed.
1
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Room Tips
"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids..."
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"We were in room 281 and it was large and has a deck that over looks the pool."
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"I liked ground level because it was easier taking the dogs in and out."
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"second floor is probably better"
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