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Quick overnight stop on trip. Have stayed here 4 times over 4 years going to South Carolina. Each year it seems to get more tired, worn out and showing its age. Maintenance is starting to be in serious need.More
Thank Bob D
Response from Sandra M, Guest Relations Manager at Best Western Wytheville InnResponded 19 February 2017
Dear Bob D,
Thank you for taking the time to leave such thorough and revealing feedback. Your comments on how we can further improve upon the guest experience are also very helpful
to us. We thank you for your loyalty and look forward to serving...More
I wouldnt stay at this filthy motel ever again the service is horrible everytime u need the manager she is layed up in her room , the room i was in had roaches , requested another room it took over an hour to get moved...More
Thank Charles C
Response from Sandra M, Guest Relations Manager at Best Western Wytheville InnResponded 22 February 2017
Dear Charles C,
Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your observations are well...More
I first stayed @ Best Western Wytheville Inn about 3 years ago. At the time I would have rated it Excellent. Since then I have been disappointed as I have found employees smoking on the property, smoky rooms that were supposed to be Non-Smoking and...More
Thank William G
Response from Sandra M, Guest Relations Manager at Best Western Wytheville InnResponded 16 February 2017
Dear William G,
Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We...More
We stopped here for a quick overnight on our drive to Florida. We arrived after midnight and were welcomed with a smile. The room was comfortable and clean. There was a hot breakfast in the morning which was very nice and meant we wouldn't have...More
Response from Sandra M, Guest Relations Manager at Best Western Wytheville InnResponded 10 February 2017
We are so happy to hear our location worked well for your overnight stay on your travels to Florida. Thank you for choosing our hotel and for taking the time to share your experience and the positive points of your stay. We look forward...More
Good clean hotel, but no elevator to upper floors. Someone with a walking disability, or in a wheelchair would have problems. Also, the interior corridors were ICE COLD. Outside temp was down to 16 degrees. Interior 2nd floor corridor was probably 40 degrees or less.More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Sandra M, Guest Relations Manager at Best Western Wytheville InnResponded 7 February 2017
We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with the lack of elevator and that the corridor...More
US$67 - US$106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Wytheville
#7 Family Hotel in Wytheville
Non-Smoking Rooms ,
Number of rooms
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