Our room was large, clean, no foul odors, staff very nice, bed very comfortable with 3 pillows and I liked the crisp white top sheet and duvet instead of standard dark comforter (never quite know what might be on those paisley etc. comforters....I can't get them off the bed fast enough). Room TV was flat screen but not great reception. Fitness center was being painted and out of service, pool looked nice, continental breakfast was just OK, very basic offerings but was clean and neat in a small room with 3 tables. Rate was a good value at $70 total and I will stay again when in the area.
This Best Western is nice. It's not fancy, so don't expect that. The beds were soft and fluffy and the pillows were real nice. The breakfast was good. The receptionists need to learn to smile and quickly ask someone standing there if they can help them. The kids enjoyed the pool, it was a little cool though. Overall, good place to stay, nicely priced and will stay again.
Clean, gracious and welcoming. A tremendous bargain! Fitness center isn't much, but overall a very nice experience, particularly considering the cost!
As a business traveler, I live in hotels at least 46 weeks of the year. Can't wait to get back in the Wise VA area so I can stay here. Clean. Well-maintained. New plush bedding. New flat screen TVs. This room has a hot tub. Staff is friendly and bends over backwards to help in every way. I get to be back here in Sept. and can't wait! American owned and operated. If you are in the Wise VA area, you can't beat this hotel!
I would reconsider staying at the Best Western of Wise. The website portrayed a lovely hotel, with very reasonable accomodations. Upon arrival, my coworker and myself were left wanting. The lobby smelled like BO (body odor). I booked two rooms on-line throught the hotel website. When we checked in, the hotel only had one reservation. When I produced my confirmation print out, the receptionist was nice enough, but failed to even apologize for the mistake. My coworker was given a room on the third floor, designated non-smoking. The room smelled overwhelmingly as if a smoker had stayed there. When I informed the front desk, I did so for two reasons - (1) so that I wouldn't be charged for smoking in the room, and (2) to see if there was anyway my coworker could get a new…