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Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
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625 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Wimington NC, United States
Reviewed 23 May 2016

Would definitely recommend the Hilton Garden Inn in Winchester VA with the recommendation that you tell if you are allergic to animals as there seems to be some policy about admitting 'service' animals. Perhaps there are specific rooms dedicated to 'service' animals as there is a NO animals policy in place in general.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eve W
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Eve W, Thank you for your stay with us and for sharing your experience. I am so glad you found the hotel to your liking! Service Animals must be allowed by Federal law. Our hotel does have a special cleaning process we use for rooms that have had service animals so that subsequent guests who may be allergic to...

Mooresville, North Carolina
Reviewed 23 May 2016

My husband and I travel occasionly through VA, and always stay at the HGI in Winchester. We can always count on clean rooms, friendly staff, and a good cooked breakfast. The Hilton brand insures quality and consistency.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Calmags
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Calmags, Thank you for your fantastic Review. I hope to see again when your travels bring you to Virginia. Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Palmyra, United States
Reviewed 18 May 2016

Very clean with all the amenities. Good food and staff was helpful and made you feel like the only guest. The breakfast and dinner food were a welcome surprise over other hotel food. Close to the university and all the activity in Winchester.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christopher D
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Christopher D, Thank you so much for choosing to stay with us at The Hilton Garden Inn Winchester. I am happy you enjoyed the hotel, food, and found our staff to be so welcoming and attentive. Our hotel staff always aims to give each guest a memorable experience, and your review let's me know they are achieving their goal....

Anniston, Alabama
Reviewed 16 May 2016 via mobile

This was a refreshing place after my other hotel experience at another chain. The staff was wonderful, the food was good and the room was quiet. It was clean and I would be tempted to vacation here and I will make it one of my stops as I travel back and forth.

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Helpful?
Thank colleenmusky
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear colleenmusky, Thank you for your recent stay with us and for sharing your experience! I appreciate your feedback and am thrilled to hear you room was enjoyable and your dining experience was so enjoyable. We would love to welcome you back for some vacation time soon! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Boonsboro, United States
Reviewed 15 May 2016

This was our second time in 3 months staying at the Hilton Garden Inn in Winchester VA. The Service is Great, the Hotel is Very Clean. The Restaurant food was perfect. The entire staff on both stays were very professional and attentive.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stephen E D
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Stephen E D, Thank you for your loyalty. I am happy to hear that we met your expectations. I will be sure to pass along the compliments to the staff, they will appreciate the kind words. Please come back and see us again soon. Best Regards, Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Winchester, United States
Reviewed 10 May 2016

While staying at this hotel for nearly 3 weeks...it was like being in the comfort at my own home! The customer service I received from the staffing crew, especially the breakfast crew was OUTSTANDING! The location was in a perfect spot...highly recommend that you give this place a try.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vickie J
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Thank you for your kind words. It's always nice to hear that Our hotel can be a home away from home. We will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Rick Ferree General Manager Hilton Garden Inn Winchester,...

Mobile, Alabama
Reviewed 8 May 2016 via mobile

You don't need a big city to find a great hotel on I-81. Between Harrisburg and Roanoke is this great hotel on a great exit. -They care about their customers -Very clean room including "no hairs" in the bathroom (great job Kisha) -The best mattress of the trip with adjustable comfort setting -Nice shower head and water pressure -Kristen was...

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Helpful?
Thank OpinionOtter R
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear OpinionOtter R, It is always nice to hear great reviews like this. Our Garden Sleep System beds will be awaiting you on your next trip through Winchester, we would be happy to have you back. Kisha and Kristen will be recognized for their outstanding customer service. Thank you, Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Philadelphia, Pennsylvania
Reviewed 5 May 2016

Only problem was with the king bed mattress uneven on both sides, but more lean on the right side facing the tv...didn't notice until next morning, only stayed one night and went to bed late.was not reported to staff until today

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank djwallacejr185
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear djwallacejr185, I would like to apologize for the experience you had with your mattress that did not live up to your expectations. Guest comfort is of the utmost concern to us and I will be sure to have our maintenance team address the issue. Thank you for staying and we hope you give us another chance to make your...

Chatham, New Jersey
Reviewed 5 May 2016

This is a great place to spend the night when your trip takes you on the I-81 corridor. Garden Inn provides excellent value! Be aware that the hotel is not featured on the hotel listing approaching the exit on the highway, so you need to look for it, about 1/2 mile down the road past the Hampton that is by...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joe L
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Joe L, Thank you for staying with us at the Hilton Garden Inn Winchester and for sharing your feedback with other TripAdvisor users. I am happy to hear you found the hotel to your liking. We look forward to seeing you again in the future! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

New Albany, Ohio
Reviewed 4 May 2016

The staff was extremely friendly and it was greatly appreciated. It is impossible to not be happy when Sam is talking to you. Super friendly and a great laugh! The housekeeping crew was extremely friendly as well!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 62briany
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 62briany, Thank you for taking the time to share you stay! We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. Our staff is certainly our most outstanding asset here and I know they work hard each day to make each guest feel welcomed. We hope to see you next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: €96 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
 of 5 bubbles SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
 of 5 bubbles Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
 of 5 bubbles punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
 of 5 bubbles Leestanger, 15 Jun 2016 | Read review
“If you like going outside once in a While. Stay in rooms 01-05 close to the Stairs and Elevator. the Elevator is on one end of the building.”
 of 5 bubbles alland647, 31 May 2016 | Read review
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