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Hilton Garden Inn Winchester

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614 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Syracuse, New York
Reviewed 4 May 2016

Arriving at the Hilton Garden Inn in Winchester, VA was a relief after a hectic ride from Myrtle Beach. The hotel desk graciously took our reservation by phone after dealing with online sites. The room was excellent. Our journey improved the next morning.

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Helpful?
Thank Joe F
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Joe F, Thank you for choosing to stay with us! I appreciate your feedback and am glad to hear you room was enjoyable and the staff was so helpful getting your room booked. I hope you'll choose us as a future stopping point on any future trips! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Chesapeake, Virginia
Reviewed 2 May 2016

We enjoy HGI, but found the beds to be very uncomfortable- first time that has ever happened at a HGI. The beds were so soft you sunk so low that you could barely roll over without climbing out of the "hole" you were in.

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Helpful?
Thank D2641OWsusanm
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear D2641OWsusanm, Thank you for your recent stay and taking the time to write a review. I appreciate your feedback and am happy to hear you enjoyed your stay! Please let me apologize that you found the mattress in your room to be uncomfortable, I will be sure to have our maintenance team address this issue. We hope to see...

Reviewed 28 April 2016

Price was very reasonable and room was very clean. Bed was comfortable. The parking lot was very well lit up. Landscape was very pretty. The staff was very courteous and friendly. Food accommodation's were great. Everyone was happy.

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Helpful?
Thank 356frederickl
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 356 frederickl, Thank you for your recent stay and for sharing with other TripAdvisor users. We are glad you enjoyed the room, food service, and staff! We look forward to welcoming you back again! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Winchester, Virginia
Reviewed 27 April 2016

I've stayed at many hotels in the area, but Hilton Garden Inn is the best in every way from the staff to the comfortable beds and clean rooms. I highly recommend. And I love their room service! I give it a TEN!

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Helpful?
Thank J H
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear J H, Wow! Thank you for your kind words! Our staff strives to give exceptional service every day, for every guest; I'm pleased to hear we hit the mark with your stay! We look forward to welcoming you back! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Savannah
Reviewed 26 April 2016

The room was more expensive than the Hampton Inn that I usually stay at when I travel and it was nothing special. Ice machines were broken and there was an extra charge for breakfast. I'll stick with the Hampton Inn in the future.

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Helpful?
Thank Elizabeth M
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Elizabeth M, I appreciate your feedback and want you to know that we care about what our guests have to say about us on TripAdvisor. We want to make sure that guests return to us for the high quality of our guest service and superior accommodations, not just because it's a good value compared to other hotels in the...

Virginia
Reviewed 25 April 2016

Stayed overnight for the Apple Blossom Wine Festival. Front desk and other staff were very friendly. Check in was a breeze since being a HH member I selected my room before arrival. 5th floor room was clean, beds were a bit too firm for me, and ac unit is a bit loud...but all in all good. Didn't have any problems...

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Helpful?
Thank M J
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear M J, Thank you so much for choosing to stay with us at The Hilton Garden Inn. I am happy you enjoyed the hotel and found our accommodations to be clean and quiet. Our hotel features Garden Sleep System beds which allow our guests to adjust the firmness of the mattress to their individual comfort level, I apologize you...

Pittsfield, Massachusetts
Reviewed 25 April 2016

I really think the Hilton Garden Inn is a great place to stay! It has everything I want at a great value! At the end of a long drive, it's nice to know that you can enjoy a cold drink and a tasty meal without having to get back in the car! The rooms are clean and well equipped.Plus- the...

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Helpful?
Thank Mary Jane H
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Mary Jane H, Thank you for your stay with us and your kind review. I'm glad you were able to take advantage of our in house dining and that it offered such a nice experience! Our Hilton Honors members are always guaranteed the best rate when you book directly with the hotel and we love to help you add...

San Diego, California
Reviewed 24 April 2016

I stayed here 3 nights while visiting the region to sample some of the many excellent local wineries. The hotel is in a safe and quiet part of town with several restaurants and shops nearby. The hotel is modern, my room was clean, and the excellent breakfast offers a choice of either a continental buffet or the buffet plus a...

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Helpful?
Thank rs0merville
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear rs0merville, Thank you for taking the time to share your stay experience and for choosing to stay with us at The Hilton Garden Inn. Local wineries are a wonderful attraction for visitors in Winchester and we hope you enjoyed each one. I am happy you enjoyed the hotel amenities like our breakfast, found our accommodations to be up to...

Gaithersburg, Maryland
Reviewed 9 April 2016

Late check-out was requested to depart by 1:00PM since I wasn't able to sleep well during the night. Housekeeping knocked at the door around 11:15AM while I was taking a nap. This is so disrespectful and unprofessional taking in consideration that the front desk was aware of my request for late check-out and even worst, housekeeping knocked at the door...

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Helpful?
Thank I4557LA
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear I4557LA, Thank you for your recent stay with us and for your feedback. I would like to apologize that the housekeeping staff did not take more care as they were checking their rooms that day, I am very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day,...

Reviewed 6 April 2016 via mobile

I enjoyed the comfortable stay at this conveniently located hotel right off of interstate 81 in Winchester Virginia. The food at the café is acceptable if you desire to dine in. There is a freshly made breakfast and as a diamond member it was free for me and my guest. Fresh made breakfast is available until 10 AM Monday through...

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Helpful?
Thank John S
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear John S, Thank you so much for choosing to stay with us at The Hilton Garden Inn. I am happy you enjoyed the hotel amenities like our breakfast and found our accommodations to be comfortable and convenient. We look forward to welcoming you back in the future! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: €104 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
 of 5 bubbles SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
 of 5 bubbles Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
 of 5 bubbles punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
 of 5 bubbles Leestanger, 15 Jun 2016 | Read review
“If you like going outside once in a While. Stay in rooms 01-05 close to the Stairs and Elevator. the Elevator is on one end of the building.”
 of 5 bubbles alland647, 31 May 2016 | Read review
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