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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Traveller (139)
Room & Suite (185)
Dining (24)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids eat free”(39 reviews)
“front desk”(228 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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Offers from Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Special Offer: Book Direct and Save
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Reviews (1,274)
There are newer reviews for Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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Traveller rating
790
349
93
20
16
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790
349
93
20
16
Show reviews that mention
All reviewskids eat freefront deskupgraded to a suitebreakfast buffetbusch gardensbypass roadpool and hot tubthe general managerwould definitely stay here againtwo queen bedssitting roomrooms were very cleanwilliam and maryspring breakhousekeeping stafffitness centerminute drive
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611 - 615 of 1,268 reviews
Reviewed 1 August 2013

Well, this time we stayed for 2 nights (weekend). We booked a suite. (2 queens and a sitting room combo), using our AAA discount. We were on the 2nd floor. What a nightmare. There was a huge family reunion going on...children running up and down...More

7  Thank NJlovesVA
Response from GM515, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 5 August 2013

Dear NJLovesVA, Thank you for sharing your comments on Tripadvisor.com. Your feedback helps our team to continuously improve our operations and service. I am sorry that we did not meet your expectations regarding the listed obstacles in your review. I apologize and that is not...More

Reviewed 31 July 2013 via mobile

This hotel was fine. Pros were good location and super friendly staff. Average room, beds were ok. We chose it based on reviews and because there aren't many full service hotels in the area. The price of $159 a night was too high for the...More

2  Thank EssHHI
Response from GM515, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 5 August 2013

Dear EssHHI, Thank you for your review. I am happy that you had a positive experience with our staff and your overall experience. I am sorry that seemingly our price range did not line up to value. It would help us greatly if we could...More

Reviewed 28 July 2013

This is one of your better choices if you are looking for a clean, comfortable room in Williamsburg. Price is higher than average for the area, but you get what you pay for. Great location, clean, comfortable beds, our suite was quite large, and the...More

5  Thank dwfreeze
Response from HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 5 August 2013

Dear dwfreeze, Thank you for your feedback. We are so glad that we could accommodate you, and your family. We strive as a hotel to provide a clean,safe, and comfortable place to stay. Thank you for your feedback. We will pass this feedback on to...More

Reviewed 27 July 2013 via mobile

I have not stayed in a holiday inn since I was a young girl with my parents. I must admit I was a bit skeptical. But from the moment we arrived my fears were put to rest. All the staff was very accommodating from the...More

4  Thank Alexis J
Response from HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 5 August 2013

Dear Thejaffrays, Thank you for telling us about your stay with us. We really appreciate all of your feedback. We are so glad that we could accommodate you all. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank...More

Reviewed 23 July 2013

Deidra at the front desk upon our arrival was professional and could not do enough to make our vacation the best possible. She was pleasant and nothing we asked was too much for her. She made our grandchildren feel welcome and has the right personality...More

3  Thank Trudy M
Response from HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 31 July 2013

Dear Trudy, Thank you for telling us about your stay. We really appreciate your comments about Deidra. We will make sure that we pass this feedback on to her. We strive as a hotel to provide a clean, safe,, and comfortable place to stay. Thank...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (185)
Dining (24)
Pool & Beach (12)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
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cameron3175
25 May 2017|
Answer
Response from Jason M | Property representative |
cameron31, Breakfast at the hotel is always available. We have a full service breakfast and during our summer months and weekends have a buffet available. There is a cost associated with breakfast however we do offer room... More
0
Votes
Sea S
20 May 2017|
AnswerShow all 5 answers
Response from Jason M | Property representative |
Every room labeled as a suite room type has a door that closes off the bedroom area. Hope to see you soon!
0
Votes
Vistapark
1 May 2017|
AnswerShow all 3 answers
Response from Jason M | Property representative |
Service animals are always welcome. Pets are not allowed. Thank you.
0
Votes
Room Tips
"Update the bathrooms!!!! The smell was very"
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"Book a suite good value for the extra"
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"The room was very nice."
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"There is absolutely no connection between the hotel and Colonial Williamsburg. It makes for a strange sense..."
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