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SpringHill Suites Williamsburg

Traveller (78)
Room & Suite (55)
Dining (11)
  • Excellent36%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“waffles”(41 reviews)
“busch gardens”(51 reviews)
“indoor pool”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (547)
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All reviewswafflesbusch gardensindoor poolfree breakfastthe breakfast areafood for thoughttwo queen bedssoccer tournamentnice breakfastsmall fridgespacious roomsshort drivepull out sofaclean hotelnice sizehistoric sitesliving area
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21 - 25 of 544 reviews
Reviewed 1 October 2017 via mobile

The staff was great, very helpful and friendly. Breakfast is pretty much the same as every where else for a hotel of this calaber. They have foam mattresses for beds which didn't help my lower back, too soft for me and my wife.More

Thank rongway86
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 6 October 2017

Dear Rongway86, Thank you for posting concerning your recent visit to our hotel. All comments, no matter positive or negative, are valued by all staff members and shared with the team. Please accept my apologies for the softness of the mattress, I have forwarded these...More

Reviewed 30 September 2017 via mobile

The bed is comfortable and a very relaxing atmosphere. Every laid back and staff is friendly. A very good smelling and clean hotel. I highly recommend this hotel. Definitely will be staying here in the years to come.

Thank Chele_Mason
Reviewed 29 September 2017

I'd agree with recent reviewers that the rooms at this property desperately need an update. Carpets are stained left and right; tile caulking in the bathroom needs repair; our room didn't even have a clock. The beds were soft and comfortable, but a lift of...More

1  Thank Doug H
Reviewed 17 September 2017

A few years ago, I probably wrote a review about how clean and updated I found this hotel. What a difference a few years makes. I am just leaving from a weekend stay in a sad room that I would have never expected. There are...More

1  Thank Laurie K
Response from bscheiner, Regional Operations Director at SpringHill Suites WilliamsburgResponded 18 September 2017

Thank you for taking the time to post your comments on your recent stay at the Springhill Suites. I am the Regional Director of Operations and make a point each day of reading all the guest comments from all of my hotels. Please accept my...More

Reviewed 3 September 2017

We stayed at this property with high hopes after a disappointing experience at the Residence Inn next door the night before. My husband and I are both rewards members. We stayed at the Residence on expiring points that he had, and we found the hotel...More

Thank Amy L
Response from bscheiner, Regional Vice Presidnet of Operations at SpringHill Suites WilliamsburgResponded 5 September 2017

Thank you for submitting these comments to Trip Advisor concerning your recent stay at the Springhill Suites in Williamsburg VA. I am the Regional Vice President of Operations over this hotel and daily read all the guest comments from all of my hotels. Please accept...More

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Awards & Recognition
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Price range
US$86 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$86 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (78)
Room & Suite (55)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
15 September 2016|
AnswerShow all 5 answers
Response from sharolyn f | Property representative |
Yes Sir............
25 May 2016|
AnswerShow all 5 answers
Response from Marsha T | Property representative |
No it is not..
3 January 2015|
AnswerShow all 12 answers
Response from Bess A | Reviewed this property |
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There... More
Room Tips
"We stayed on the first floor...extremely convient!"
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"Rooms on either side of hotel would be fine. We enjoyed a junior suite located in one corner of the 3rd..."
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"Junior suites are larger and quieter."
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"Make sure that you ask for a room that is NOT above a designated public smoking area"
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