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SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
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477 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Williamsburg
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Showing 475: English reviews
Raleigh, USA
Reviewed 1 January 2015

I had stayed in this hotel early in 2014 and had problems. I went back early in December for 4 nights and it was acceptable, not without problems but acceptable. We made a reservation for 12/31. We arrived about 2.30pm and as we walked in the front desk clerk Chaneel (sp..?) immediately said are you here to check in? We...

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Helpful?
1Thank neilmj
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear neilmj, First, we'd like to sincerely apologize for your recent experience at the property. Needless to say, we had a few issues recently that affected our guest and we deeply regret that. We'd like the chance to make it up to you. Please contact me at 757-941-200 so we may speak further...Kandi

Hagerstown, MD
Reviewed 30 December 2014

This hotel is conveniently located to Colonial Williamsburg and the outlets. The check in was smooth and the front desk person was pleasant. Unfortunately she only programmed my key card for one day instead of the three that I was staying which necessitated having to schlep back down from the fourth floor to get the cards redone which was a...

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Thank diverdude2
Portland, Maine
Reviewed 29 December 2014

Planned a 3 night stay and left after 1. The decor was not to our liking, but that was just a difference in taste. The hotel, however, had issues. Our suite had no lighting whatsoever in the sitting room. One of the other rooms was open when we walked by and it had a standing lamp by the sofa. I...

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Helpful?
1Thank dyerta
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear dyerta, Thank you for sharing your concerns with us. Please accept our sincerest apologies that recent stay did not meet your expectations. We take input from our guest to better serve in the future. Again, thank you for sharing.

Washington DC, District of Columbia
Reviewed 27 December 2014

I stayed one night here at Christmas 2014. The staff are nice. The room is really spacious and stylish. The room is really quiet.The mattress is really good The room is super clean. The neighbourhood of the hotel is known for restaurant and Premium outlets so its one of the good hotel in Williamsburg.

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Thank Tannertan
Reviewed 23 December 2014 via mobile

Always our first pick when staying in Williamsburg. Clean and spacious rooms with a large breakfast area especially during the summer. Stayed here several times and would return. The rooms were quiet and the only complaint would be not enough parking since lot is shared with the Residence Inn. Convenient to lots if restaurants and Busch Gardens.

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Thank Patricia P
Morrisville, North Carolina
Reviewed 21 December 2014

We only stayed one night here, and we got there late, but we had a very comfortable stay. We had a first floor room, convenient to breakfast, check-in and check-out, and the front desk. The free breakfast buffet suited our needs. The bed and pillows were comfortable. All in all, a nice, comfortable stay. We would stay here again if...

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Thank dukefan86
Colleyville, Texas
Reviewed 17 December 2014

My wife and I spent a weekend at this hotel. Everything was fine, except for the fact that the toilet is very low. No problem for young people, but we are a bit older and found it difficult. Breakfast staff were exceptionally friendly and both Ann and James have wonderful senses of humor. Good location with restaurants in walking distance...

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2Thank Jack B
Princess Anne, Maryland
Reviewed 15 December 2014 via mobile

We stayed one night at the hotel. The pool was the only problem we had with the hotel. The spa was closed and the pool had to much chore in it. The staff was for the most part friendly and the room was clean and well appointed. Breakfast was plentiful and stocked the whole time we were eating. Good stay...

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Thank mikem0513
Raleigh, North Carolina
Reviewed 9 December 2014

We arrived prior to check-in time; room wasn't ready, but Destinee was all smiles, cheerful and helpful offering to hold our luggage for us; suggested some places for lunch and shopping and would call us when our room was ready! Our shopping experience was such that we forgot about getting into the room and we weren't ready to go back...

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2Thank Bess A
Richmond, Virginia
Reviewed 3 December 2014

We planned to spend a four day vacation swimming with the grand kids in a heated hotel pool during the cold winter. Springhill Suites advertises that hey have a heated pool. We arrived on Saturday afternoon (11/29/2014) and checked the pool area. The hot tub only had 6 inches of water. One of the two pool ladders only had one...

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1Thank Doug S
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear Doug S, Thank you for taking a moment to share your concerns with us pertaining to your recent stay. We sincerely apologize that our pool was not up to par and you were not able to enjoy it as you should have. We'd like to make it up to you...if you could please contact me when able, I'd like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 

Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Rd, Williamsburg, VA 23185-2724
Region: United States > Virginia > Williamsburg
Price Range: €73 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Williamsburg staff and other travellers.
3 questions
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Questions? Get answers from SpringHill Suites Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room not on the first floor- too much traffic with the pool and breakfast area”
 of 5 bubbles DianaR5, 22 Aug 2016 | Read review
“If noise bothers you, the elevator is audible (we can sleep well thru anything but if you are a light sleeper, be warned)”
 of 5 bubbles gailw969, 9 Aug 2016 | Read review
“Do not get a room directly above the entrance. The entrance door is really noisy.”
 of 5 bubbles chriswW6007QS, 22 May 2016 | Read review
“Corner room allowed for extra room”
 of 5 bubbles Kazoo2014, 4 Apr 2016 | Read review
“We were on the first floor and it was very convenient to the pool and breakfast.”
 of 5 bubbles H14GHmaryb, 29 Mar 2016 | Read review
5 of 5
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