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SpringHill Suites Williamsburg

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Traveller (78)
Room & Suite (55)
Dining (11)
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Overview
  • Excellent32%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“waffles”(41 reviews)
“busch gardens”(50 reviews)
“indoor pool”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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All reviewswafflesbusch gardensindoor poolfree breakfastthe breakfast areafood for thoughttwo queen bedssoccer tournamentspacious roomnice breakfastsmall fridgeshort drivehistoric sitespull out sofaclean hotelliving areanice size
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161 - 165 of 548 reviews
Reviewed 29 September 2015

Oh my back! As a Platinum Elite I have slept on all the Marriott mattresses. Their's are like a concrete slab. The room was fine, clean and with a very nice refrigerator/freezer. Large sofa, and no easy chair. Large breakfast room. Good service. But would...More

Thank Ron_from_Brooklyn
Response from sharolyn f, Manager at SpringHill Suites WilliamsburgResponded 30 September 2015

I would like to take this opportunity to apologize to you for the inconvenience you experienced during your stay with us. I take comments such as this very seriously and will be looking into the matter with the management team. Thank you for your comments...More

Reviewed 27 September 2015

We have a suite - a room with a king size bed and an adjoining room with couch and kitchenette. Not too small, not too big. Clean bathroom and room. No complaints. Breakfast was varied, plentiful, and good. Fresh waffles, eggs, meat stuff, toasts, fruit,...More

Thank gilatoo
Response from sharolyn f, Manager at SpringHill Suites WilliamsburgResponded 30 September 2015

I want to take this opportunity to thank you for your comments. I will share all of your comments with my team as inspiration to continue to do a great job as well as finding solutions to overcome our challenges. Thank you and we look...More

Reviewed 17 September 2015

This SpringHill is in a great part of town, very close to many restaurants and just a few minutes from the colonial area. The hotel is a little older, and could use a little work. While my room was nice and fairly large, there were...More

1  Thank 12Barca17
Response from HHMLP-Mgt W, General Manager at SpringHill Suites WilliamsburgResponded 18 September 2015

Dear Cafta, Thank you very much for sharing your experience on TripAdvisor. We would love for you to visit us again soon. We will share your comment s with Chis, he will be pleased he was mentioned. Have a wonderful weekend. Warm Regards, Marsha Twiss

Reviewed 12 September 2015

My husband and I went to Springhill Suites on my birthday and we enjoyed ourselves however for the two days that we were there, our room neglected to get clean. i even called to the front desk from the jacuzzi (which was very nice) to...More

Thank elmolover81
Response from sharolyn f, Manager at SpringHill Suites WilliamsburgResponded 14 September 2015

I would like to apologize to you for the Housekeeping service issues you experienced during your stay with us. I have shared your comments with my Housekeeping Management team to ensure that this is an isolated incident and is corrected moving forward. Again, my apologies...More

Reviewed 1 September 2015

My family had an excellent experience in this hotel. First of all, the location couldn't be better. It was set back from the road so you almost felt like you were staying in a condo, yet, you were within shopping and the sites within a...More

Thank Gilda Korenge B
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$92 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (55)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Vc189
1 May 2018|
Answer
Response from Kimberly Y | Reviewed this property |
Check in is at 4 and checkout is at 11, but if you are a Marriott Silver Elite member you can request a later checkout provided they aren't fully booked.
0
Votes
juliek0202
15 September 2016|
AnswerShow all 5 answers
Response from sharolyn f | Property representative |
Yes Sir............
1
Vote
MamaTrem
25 May 2016|
AnswerShow all 5 answers
Response from Marsha T | Property representative |
No it is not..
0
Votes
Room Tips
"We stayed on the first floor...extremely convient!"
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"Rooms on either side of hotel would be fine. We enjoyed a junior suite located in one corner of the 3rd..."
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"Junior suites are larger and quieter."
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"Make sure that you ask for a room that is NOT above a designated public smoking area"
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