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SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
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490 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Williamsburg
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Showing 488: English reviews
Reviewed 19 December 2016

We stayed for a long weekend in December. The front desk staff was very welcoming and let me say the majority of the staff was very pleasant, and the hotel itself was clean and inviting however we had some issues. First the breakfast was awful, no variety at all unless you like scrambled eggs everyday which I do not. Secondly...

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Helpful?
Thank Michelle M
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to share your comments. As we take comments such as this very seriously, I will be addressing your comments with our staff and management team as we continue in our daily efforts to improve our service.

Rockville, VA
Reviewed 18 December 2016

My husband and I recently stayed at this hotel when traveling to Williamsburg for a wedding. Upon our arrival, the entire lobby smelled like chlorine bleach. We had to wait at the front desk because they only had one person working (who was very apologetic about that). Someone else came out eventually to assist, and was wearing a surgical mask...

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Helpful?
Thank ca2va
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to share your comments. We take comments such as these very seriously and will be addressing the identified issues.

california
Reviewed 10 December 2016

My husband and I stayed at the Springhill Marriott in Williamsburg last weekend during the Grand Illumination. Our room was comfortable and the staff was excellent. The dining area was crowded over the weekend because of the festivities so we took our breakfast back to our room one morning.. It was close to Visitors Center and there were excellent restaurants...

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Thank dlaberge
Ocean City, Maryland
Reviewed 4 December 2016

We found our stay at SpringHill Suites to be delightful. The suite was roomy and very clean. The staff was friendly and helpful. The entire building and hotel grounds were attractive and well groomed. The breakfast had a wide variety of selections. The attendant made sure that everything was well stocked. There was plenty of parking near the entrance. The...

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1Thank denmiller2003
Lynchburg, Virginia
Reviewed 4 December 2016

We had never stayed in this part of Williamsburg and we enjoyed it. This hotel is right beside anything and everything you could want to eat. It's about 10-15 minutes from Busch Gardens. The staff were very friendly and the room was a good size.

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Thank shootingstar09
Reviewed 27 November 2016 via mobile

The room was clean and spacious. They even had linens for the sofa bed already in the room. Our only issue was there was not enough seating in the breakfast area but breakfast looked good. The staff was very courteous.

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Thank Rene' S
Pasadena, California
Reviewed 26 November 2016

Tameka greeted us with the biggest smile and welcome! I was travel with 6 family members. Many places will give you a sideways look as you check in with teenagers...but not here. They were the most friendly group. They gave us directions, tips and the absolute best recommendation for dining. (Food for Thought) They were the best and Tameka was...

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Thank kennylund
Williamsburg, Virginia
Reviewed 21 November 2016

When there is mold and mildew all over the bathroom, leaking tub faucets, a tub faucet installed at an angle and not straight down ... the rehab work done a few years ago was slipshod and not up to even basic standards. For the price, it was a real rip.

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Thank AgeOldDinosaur
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I take comments such as this very seriously and will be looking into the matter with my Management teams immediately. Please accept my sincere apology. I hope to have the opportunity to better serve you in the future.

nyc
Reviewed 9 November 2016

Hmm. Show up. "Sorry, no rooms left" "what about my reservation" "Well, it got very busy this weekend. Probably actually got sold out as you booked it" "Two months ago?" "Well, ...ummm, 'sigh'. "Are you telling me it was booked two months ago? "Ummm.,no, 'sigh' but you should have...ummm. We're booked and you should have...ummm..." "I should have what?" "errrrr...you....ummmm.....sigh...SIGH"...

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Thank squidly
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

My sincere apologies for the "sold out" situation you experienced as well as the customer service you received when you arrived at the hotel. We are working very hard to ensure that issues like this don't happen again.

Reviewed 8 November 2016 via mobile

We stayed there for two nights and thought it was clean, big rooms, nice breakfast and close to everything. Plenty of parking and the staff was nice. It is about a 5 minute drive to the big outlets and a few minutes drive to the colonial area.

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Thank LoveVirginia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 

Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Price Range: €71 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Williamsburg staff and other travellers.
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Questions? Get answers from SpringHill Suites Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room not on the first floor- too much traffic with the pool and breakfast area”
 of 5 bubbles DianaR5, 22 Aug 2016 | Read review
“If noise bothers you, the elevator is audible (we can sleep well thru anything but if you are a light sleeper, be warned)”
 of 5 bubbles gailw969, 9 Aug 2016 | Read review
“Do not get a room directly above the entrance. The entrance door is really noisy.”
 of 5 bubbles chriswW6007QS, 22 May 2016 | Read review
“Corner room allowed for extra room”
 of 5 bubbles Kazoo2014, 4 Apr 2016 | Read review
“We were on the first floor and it was very convenient to the pool and breakfast.”
 of 5 bubbles H14GHmaryb, 29 Mar 2016 | Read review
5 of 5