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A few years ago, I probably wrote a review about how clean and updated I found this hotel. What a difference a few years makes. I am just leaving from a weekend stay in a sad room that I would have never expected. There are...More
Thank Laurie K
Response from bscheiner, Regional Operations Director at SpringHill Suites WilliamsburgResponded 2 days ago
Thank you for taking the time to post your comments on your recent stay at the Springhill Suites. I am the Regional Director of Operations and make a point each day of reading all the guest comments from all of my hotels.
Please accept my...More
We stayed at this property with high hopes after a disappointing experience at the Residence Inn next door the night before.
My husband and I are both rewards members. We stayed at the Residence on expiring points that he had, and we found the hotel...More
Thank Amy L
Response from bscheiner, Regional Vice Presidnet of Operations at SpringHill Suites WilliamsburgResponded 2 weeks ago
Thank you for submitting these comments to Trip Advisor concerning your recent stay at the Springhill Suites in Williamsburg VA. I am the Regional Vice President of Operations over this hotel and daily read all the guest comments from all of my hotels.
First of all the hotel was nice but our first gripe was in our suite the pull out sofa bed was less than 6" to pass by a television cabinet to go to the bathroom, not safe. Buffet breakfast was fair. We decided to go...More
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 5 weeks ago
Thank you for taking the time to submit your review of this hotel. I am the Regional Vice President of Operations over this hotel and make a point each morning of reading all guest comments from all of my hotels.
I will share your comments...More
This is a completely acceptable but instantly forgettable hotel with no glaring issues or memorable features with one exception. The suite in which my family and I stayed had two queen beds and one pull-out sofa. Unfortunately, when pulled out, the sofa bed actually blocks...More
Thank James J
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 10 August 2017
Thank you for your posting concerning this hotel, I am the Regional Vice President of Operations and read all the guest comments from all of my hotels each day.
I will look into your concerns on the sofa bed and the access to...More
We needed a quick place to stop and rest on our long drive and we lucked out with this one. Jason at the front desk was amazing. He was very friendly and helpful at check-in and check-out. Always asked if we needed anything - GREAT...More
US$81 - US$207 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There... More
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There was absolutely no problem with this room. Should you ever have any problems with your rooms, just let the front desk know. Most are willing to move you to another room, if one is available or take care of your concern in some manner.
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"Make sure that you ask for a room that is NOT above a designated public smoking area"