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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)

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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
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524 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
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Showing 521: English reviews
Reviewed 14 September 2015 via mobile

The staff was very friendly and attentive and the room was very clean for most part. Almost all appliances provided were in good working condition and clean. Bath tub had some stains on the floor that prevented us from baths but was fine for showers. Coffee pot in the room spat out brown liquid when tried to heat some water...

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Thank Krom7
Hope Mills, North Carolina
Reviewed 10 September 2015

The hotel seemed dated and there was no hot tub like we enjoy. The pool was outside. But overall the hotel is close to Busch Gardens and Water Country and the staff were extremely friendly. The continental breakfast ran out but I believe it's due to labor day weekend.

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Thank Q879SYjessicak
Bethlehem, Pennsylvania
Reviewed 9 September 2015

We came back to Busch Gardens again for a long weekend over Labor Day and stayed here again. I have to say I have never had an issue with this hotel. Great location for Busch Gardens and top notch customer service. Rooms are clean and the staff is great. Dwaine Rivers - the night time desk attendant always goes above...

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Thank G A
Lynchburg, Virginia
Reviewed 9 September 2015

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Thank beachlvr2015
Raleigh, North Carolina
Reviewed 8 September 2015 via mobile

We stayed here on Labor Day weekend. The bathroom looked like the shower walls, lights and sinks were recently redone. The bathroom was smaller than the other CI & Ss I've stayed in but the rest of the room seemed bigger. The refrigerator worked extremely well!! We put our iced drinks in they before going to bed and they still...

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Thank loriac1969
Reviewed 6 September 2015 via mobile

My wife and I stayed here one night. Thankfully that was it. This hotel is the complete opposite of other Country Inn and Suites we have stayed at. The rooms were marginal. The beds were terrible. No fridges in the room, vending machines broken, and the breakfast was awful. There were no tissues in the bathroom and the place seemed...

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2Thank Chris G
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

Thank you for traveling to Williamsburg this summer. We appreciate that you found us to be affordable and thank you for sharing with other travelers.

Fredericksburg, Virginia
Reviewed 5 September 2015

We normally stay at Hampton Inn & Suites in Williamsburg. We have stayed at Country Inn & Suites before (other areas) and always loved the first class service. We decided to try something new and chose to stay at Country Inn versus Hampton Inn this visit. First, the good. We stayed in a suite with two queen beds. The room...

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Thank reneeros
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

On behalf of all of us at the Country Inn & Suites Williamsburg East, I apologize you were dissatisfied with your five night stay with us this past week. I am also sorry you didn't take the time while you were with us to bring to my attention any concerns that I could have immediately resolved; and thus improved your...

Brooklyn, New York
Reviewed 5 September 2015

The hotel was nice and quiet, peaceful really. I didn't even know that there were MANY other families staying. The staff were all professional and very polite. Breakfast was great! The only concern I had was the beds. I was told that I booked a room for 2 queen beds, they were a bit small. Looked like full beds. However;...

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Thank barbaraaY5058VF
Frederick, United States
Reviewed 23 August 2015

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Thank Cassandra B
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

Taos, New Mexico
Reviewed 22 August 2015 via mobile

Even though this is a busy time of year, with parents moving their child to college, there's no excuse for poor service in a hotel, where hair is laying on the back of the toilet, or when one comes back to the room from a long day, and half filled coffee cups and trash is still laying around from the...

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1Thank travelspady
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

We are sorry you were disappointed with the housekeeping service on your recent stay with us in Williamsburg. It is sometimes difficult for our staff to discern what trash in your room could be valuable or what items a guest wishes to be tossed. I can assure you we have dumpster dived more than once! We apologize that we didn't...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our friendly & attentive staff invites you to "Be Our Guest" at the Country Inn & Suites – Williamsburg East. Let us delight you with outstanding service in a warm country setting. For your comfort & enjoyment we are pleased to offer a smoke-free family friendly facility with a seasonal outdoor pool, picnic area, video game room, fitness room, restaurant, laundry facilities, wireless internet access, library, complimentary breakfast & fresh baked cookies. Whether you are traveling on business or for pleasure our central location, just 2 miles from Busch Gardens, 1 mile from Colonial Williamsburg and close to shopping, dining & golf make us the perfect location for all that Williamsburg has to offer. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)

Address: 7135 Pocahontas Trl, Williamsburg, VA 23185-4768
Region: United States > Virginia > Williamsburg
Price Range: €54 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens) 3*
Number of rooms: 88
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Also Known As:
Country Inn & Suites Williamsburg (Busch Gardens Area) Hotel Williamsburg
Country Inn And Suites Williamsburg (Busch Gardens Area)
Country Inn Williamsburg East
Williamsburg Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens) staff and other travellers.
3 questions
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over a year ago
Winston Salem, North Carolina
Chesapeake, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the digital control on the AC and make sure you ask for one with a microwave and fridge if you are expecting it.”
 of 5 bubbles momincville, 24 Aug 2016 | Read review
“Sleep in your car”
 of 5 bubbles F8165YQgaryg, 23 Aug 2016 | Read review
“The queen suite offered ample room for our family of 5.”
 of 5 bubbles allman304, 11 Jun 2016 | Read review
“the fourth floor for sure”
 of 5 bubbles amaye01, 8 Jun 2016 | Read review
“Sounded like I was the the only one on the third floor (the parking lot was packed though!) Super quiet!”
 of 5 bubbles S4549IEericd, 23 May 2016 | Read review
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