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Just got back from a 5 day stay at the Marriott Residence Inn in Williamsburg, Va. We had a great time, as usual. The friendliness staff I've ever seen. Everyone seems like they love their jobs. Staff would stop you in the hall and ask...More
We stayed on a Sunday night in mid-August while visiting Williamsburg. My husband is a rewards member and had been notified that we had points to use or they would expire, so we decided to book a rewards stay here since he had enough points....More
Thank Amy L
Response from bscheiner, Regional Vice Presidnet of Operations at Residence Inn WilliamsburgResponded 2 weeks ago
Previously I responded to your concerns for the Springhill Suites. Once again, please accept my apology for the issues surrounding your stay. I have shared your feedback with the entire hotel team and the Executive Housekeeper to ensure that all of these issues...More
Visited this hotel with our grandkids for a five night stay. Hotel was clean but definitely in need of some organization. Breakfast foods were not kept ready, often, eggs, waffle mix not available. Had to request five towel sets for the five of us each...More
Response from bscheiner, Regional Vice President of Operations at Residence Inn WilliamsburgResponded 17 August 2017
Thank you for taking the time to submit your review of the Springhill Suites, I am the Regional Vice President of Operations and make a point each morning of reading all the guest comments from all of my 12 hotels.
I am sharing your feedback...More
Stayed for a family reunion because we had our family pet.Rooms were dirty. There was no body wash, or shampoo, and every day I needed to ask the hotel for towels for our family. Would not stay again.More
Thank Suzanne C
Response from bscheiner, Regional Vice Presidnet of Operations at Residence Inn WilliamsburgResponded 8 August 2017
Thank you for taking the time to submit your review of the Residence Inn Williamsburg. I am the Regional Vice President of Operations and make a point each morning of reading all the guest comments from all 12 of my hotels.
Please accept my apology...More
Short and sweet. We spent 5 nights at the hotel. the 2BR suite offers plenty of room for a family of 4, but it not up to Marriott standards. The Housekeeping Dept. seems to be in a bit of disarray, causing our room not to...More
Response from bscheiner, Regional Vice President of Operations at Residence Inn WilliamsburgResponded 26 July 2017
Thank you so much for submitting your review of the Residence Inn in Williamsburg. I am the Regional Vice President of Operations and make a point each morning of reading all the guest comments from all 12 of my hotels.
I have shared your feedback...More
US$98 - US$233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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