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We stayed the Homewood Suite in Williamsburg, VA. This was the first stay at this brand of hotel and as we were traveling with some of our grandchildren thought having the extra space would be a welcome change. We liked the hotel overall but have...More
3 Thank Anthony G
Response from Cindy W, General Manager at Homewood Suites WilliamsburgResponded 31 January 2017
I am sorry that your experience was not as you expected. We are under a renovation, and I am sorry that for a short period of time the tile needed to dry and set into place by the pool entrance. I am so sorry it...More
This Homewood Suites was disappointing, compared to others that I have used. This was especially the case with the breakfast - eggs ran out just when I got there and were not replenished the entire time. There was a big basket for fresh fruit that...More
1 Thank gianmf
Response from Belton J, Front Office Manager at Homewood Suites WilliamsburgResponded 23 January 2017
We are sorry your experience with us was not up to your expectations.
I am sorry to hear the breakfast was disappointing. Our kitchen staff work very hard to ensure everyone has a pleasant experience. Unfortunately, some guests will take more than others...More
Construction on floor above our room, started at 8:15 a.m. Overall the room was not well insulated from sound. Room decor of suite was very nice and very well appointed. Bedding was not comfortable. Mattress needed to be replaced, sheets were scratchy. The kitchen was...More
1 Thank Laurie K
Response from Belton J, Front Office Manager at Homewood Suites WilliamsburgResponded 18 January 2017
Hello Laurie K,
Thanks for your review. Unfortunately, there is only so much we can do to prevent renovation noise from causing a disturbance. We are undergoing an extensive, multi-floor renovation and we do the best we can to put guests in a location away...More
the staff and the pristine condition of the room made this a very pleasant stay for our family...the location is wonderful, being a short distance to restaurants and shopping but the beauty of homewood suites is that you can choose to cook in if you...More
Review collected in partnership with Homewood Suites by Hilton
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Response from Belton J, Front Office Manager at Homewood Suites WilliamsburgResponded 16 January 2017
Thank you for your review! We are glad to hear you enjoyed your stay. I will be sure to pass along your delightful comments to the staff.
We hope to welcome you home again soon!
The breakfast bar here is not good. The timer on the waffle maker didn't work, utensils were dirty, food not good. But the breakfast bar staff, along with housekeepers, and especially the desk staff were all great. We were told we could check in early,...More
Response from Cindy W, General Manager at Homewood Suites WilliamsburgResponded 10 January 2017
Thank you for the review, I am sorry that you did not like the upgrade to the two bedrooms suite that we gave you. I am confused on the worn and torn furniture. Our rooms were just recently renovated with all new furniture and utensils....More
US$125 - US$289 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Family Hotel in Williamsburg
Family Rooms ,
Number of rooms
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