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Holiday Inn Express Waynesboro - Rt. 340

HIExpress.comUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$101*
US$101*
US$101*
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Holiday Inn Express Waynesboro - Rt. 340
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Waynesboro - Rt. 340
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Showing 315: English reviews
Lancaster, United States
Reviewed 18 November 2016 via mobile

We decided to stay here based on their cancellation policy because we were not sure of our exact plans. This HI express was one of the worst HI express hotels we have stayed at. It was not at all consistent with others. It needs a remodel in the common areas and the rooms. The wallpaper was peeling, carpets dirty, sleeper...

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Helpful?
Thank Julie S
IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear Julie S, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service. We always strive to provide our guests with comfortable as well as good value accommodations and we regret that we did...

Maryville, Tennessee
Reviewed 18 November 2016

We have stayed at this location on a couple occasions. The staff has always been friendly and gone out of their way to accommodate us. The rooms appear to have undergone some renovations and are quite spacious. They also have a "family suite" with two Queen beds and a couch that coverts to a bed. Plenty of floor space so...

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Helpful?
Thank tnforus4
Howell, New Jersey
Reviewed 13 November 2016

We stayed at a Holiday Inn Express before and expected much more. Check in and Check out were quick and easy. The room was adequate. Toilets were very short. Shower - I felt like I was standing in a box. Shower head was 2 inches above my head and I am only 5'6''. You had to step up into the...

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Helpful?
Thank Donna T
IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear Donna T, Thank you for your feedback regarding your stay at Holiday Inn Express Waynesboro Rt 340, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in and check out as well as the room. However, we’re sorry we fell below your expectation...

Gemgrrrl
Reviewed 8 November 2016

The bad experience started at check in. The desk clerk was extremely unprofessional in her dress, and lacked basic customer service skills such as making eye contact and speaking to customers. I literally stood at the desk for 2 minutes while she typed on the computer before she even acknowledged me. She handed us the keys with no explaination of...

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Helpful?
Thank Gemgrrrl
hiegmgr, General Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Thank you very much for reviewing my hotel. I am very sorry for your experience here. Your stay hasn't been brought to my attention but I will look into it and see where we went wrong.

Bath, United Kingdom
Reviewed 1 November 2016

Stayed here and requested a quiet room which was forthcoming. Given directions to the two restaurants in walking distance and given a recommendation. Also given some tips on which views to choose on the Blue Ridge Parkway. Nice pool and a small gym. Perfect for a short stay.

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Thank Ron C
Hampton, VA
Reviewed 28 October 2016

Overall nice hotel: the king bed was very comfortable, good sized room, free wi-fi, good free breakfast, coffee stand and the swimming pool are available 24 hours a day, and a good value on the price (everything else anywhere near Charlottesville was more expensive). It's also right by lots of places to eat including Starbucks and a huge Panera, and...

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Thank kdominice
Saint Louis, Missouri
Reviewed 23 October 2016

Disappointing. I have been a Priority Club member with Holiday Inn for 30+ years and usually enjoy my stays at Holiday Inn Express. However, this facility was old, not maintained properly, numerous things in our room needed repair, and the elevator was broken and it was a 3 story unit. There is no way this facility meets the standards of...

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Helpful?
Thank dale m
IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear dale m, Thank you for your stay and for being an IHG Rewards Club member. We value each feedback as this will allow us to identify areas that may benefit from additional attention. I regret to read about the disappointments you had during your last visit. I am sorry for the service letdown from our hotel staff. It is...

Reviewed 22 August 2016

I stayed at the Holiday Inn Express, Waynesboro, VA on August 19 and 20. It was the weekend of my wedding shower and bachelorette party. My party had 5 rooms reserved. While checking in on Friday afternoon we learned that the computer systems were down. I placed my reservation via phone and they had not provided me with a confirmation...

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Helpful?
Thank Melissa D
hiegmgr, General Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Thank you very much for the feedback. I am very sorry we didn't do our part in ensuring your bachelorette party was successful. We are currently renovating to address many of the issues you have mentioned. Once we are finished the hotel will be great again, but your experience isn't acceptable to me and I am very sorry.

Virginia
Reviewed 21 August 2016 via mobile

We stayed 2 nights at this hotel for a bridal shower getaway. When we arrived we were advised that their computer system was down and that they could not pull up our reservation. We told them we had booked a king suite and they gave us a room on the first floor (aka the "garden level"). Upon walking in the...

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1Thank nursjme
IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear nursjme, Thank you for your stay and for leaving a review. Your comments are important as these will help us keep track of the things that we need to improve on. We sincerely apologize if you found your last visit disappointing, most especially with the experience you had with the room and breakfast selections. Rest assured that this will...

Beckley, West Virginia
Reviewed 14 August 2016

Hallway carpets are filthy. The rooms have newer looking carpet. The rooms are clean but they could use an update. Sleeper sofa mattress was terrible. We had 2 rooms one smelled terrible like old wet carpet one did not. Wifi was terrible. You go to the pool through the dining area, this is not very sanitary.

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Helpful?
Thank 981keithy
hiegmgr, General Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Thank you very much for the feedback. We are currently preforming a hallway renovation and the carpets are included in the plans. We can't wait to see the new carpet in place as soon as it is installed. We also have more updates in the works for our guest rooms.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Award winning hotel. Hot breakfast is included. Indoor pool, hot tub and sauna are open 24 hours. Come stay with us and you will understand what hospitality in the valley really is! ... more   less 

Additional Information about Holiday Inn Express Waynesboro - Rt. 340

Address: 20 Windigrove Dr, Waynesboro, VA 22980-7453
Region: United States > Virginia > Waynesboro
Price Range: €97 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Waynesboro - Rt. 340 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Waynesboro - Rt. 340 Hotel Waynesboro
Holiday Inn Waynesboro
Waynesboro Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Waynesboro - Rt. 340 staff and other travellers.
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Questions? Get answers from Holiday Inn Express Waynesboro - Rt. 340 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Queen Suite on second Floor. It is actually the first floor and on the same level as the lobby and dining area.”
hawaiiansurf8, 22 May 2017 | Read review
“Just ask the staff/ let them know of your needs. Waynesboro is full of friendly, down to earth people.”
Adventure_09_Thyme, 6 Apr 2017 | Read review
“End room is the best. Quiet and plenty of room.”
connieliptak, 6 Dec 2016 | Read review
“Stay on the 2nd floor. Layout makes it the main floor keeping you out of elevators and still above ground level.”
tnforus4, 18 Nov 2016 | Read review
“Avoid room 108 - it is next to the very LOUD sprinkler valve closet.”
Gemgrrrl, 8 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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