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Westin Virginia Beach Town Center

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Westin Virginia Beach Town Center
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626 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Virginia Beach Town Center
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Showing 622: English reviews
Owings Mills , Maryland
Reviewed 19 August 2014 via mobile

The Good : Clean, modern, boring earth time decor. Feels like your in Manhattan .. Not a beach town, Starbucks in room(if u like) I prefer a lesser brew myself. Doorman at door to help offload luggage. Mark was great. Beds were Comfy. Decent size rooms. Large crib for my infant. Nice gym and Pool. The Bad ; they charge...

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3Thank Lake1230
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I am glad that you liked the feel of the Town Center area with the multiple restaurants, shopping and Movie Theater. We are fortunate that the city has free parking attached to the hotel with separate elevators that limits...

Reviewed 15 August 2014

The staff continues to provide excellent service at the Westin year after year. The rooms are clean. The pool is clean and always inviting. I enjoy walking into a peacefully atmosphere when entering the hotel. During this visited, the trusting staff notified us of luggage that we left behind (in the garage...). They shipped it to us and we received...

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3Thank FerdiFam
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

We’re delighted you enjoy your stays with us at The Westin Virginia Beach. Thank you for the 5 out of 5 rating! Safe travels and we look forward to your return.

Tampa, Florida
Reviewed 8 August 2014

I lived in Virginia Beach for 8 years and after being gone less than a year I returned for work and stayed at this hotel that I had previously only been in for conferences etc. The check-in was a bit slow and my first impression when I walked into my room was a toilet running non-stop. I was able to...

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1Thank jaxmandue
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I will share your feedback with our associates.

Hickory, North Carolina
Reviewed 27 July 2014

Stayed here one night. Very nice hotel in a fairly new mixed use development. I am a Platinum Preferred with Starwood and stayed with my son. Plenty levels of free parking in parking garage connected to hotel. Lobby is very nice with a bar and a small store that serves Starbucks. Room is just what you would expect from a...

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2Thank Johnplatinum
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am glad that you enjoyed your stay at the hotel and were able to take advantage of the many shopping/food establishments located in Town Center. Additionally I am pleased to hear your comments on the internet as we recently increased the bandwidth by 150%.

Chennai (Madras), India
Reviewed 26 July 2014

Parking was easy. We had a lovely room, with a view of the Virginia Beach city center. I loved the size of the room, the bathroom and the fact that we could walk to Cheesecake Factory. Even the shopping is right there, very close to the hotel. For breakfast, we went to McDonald's, opting for the healthiest options we could...

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2Thank SilentSensation
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared.

Dallas, Texas
Reviewed 24 July 2014

I usually stay here when I'm in town for business. Parking is easy, staff is friendly and professional, and the rooms are nice and clean. There is a charge for internet (I still don't understand why lower end hotels have free internet and more expensive ones charge you for it, but oh well). VBTC has plenty of restaurants and bars...

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3Thank Cards17
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed the hotel and the restaurants in Town Center.

Va USA
Reviewed 22 July 2014

First of all - if you are coming for fun to go to the beach -- DO NOT stay here! This is a good 20 min from the beach and you will totally miss any and all beach experience -- not worth the savings. I am here for business and the location is fine for that. Overall this looks like...

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2Thank Shelly C
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to comment on your stay at The Westin Virginia Beach. I am glad to inform you that the Marketplace in the hotel is open until 9pm for those evening snacks and munchies.

Arlington, Virginia
Reviewed 10 July 2014

I don't typically stay at Westin hotels, but this one was a good experience. I was thinking that the hotel would be closer to the "Virginia Beach-Beach area" I was disappointed to find that it takes about 20-25 min to drive to the beach area, and the drive isn't great at all. Check in went fine, staff was polite, and...

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5Thank Brock F
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I appreciate you taking the time to share your comments. I am glad that you enjoyed your stay at The Westin Virginia Beach and took advantage of our pet friendly policy.

Houston, Texas
Reviewed 9 July 2014

We had a block of 5 rooms for a family reunion in June. The location of the hotel was good, there was shopping and dining in walking distance and the beach was a short drive. The free on-site parking is nice, but charging for internet service…seriously, in 2014? After we had just gotten it for free at the Holiday Inn...

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2Thank Liz D
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center, and I hope you had a wonderful family reunion. I appreciate your comments and will follow up with our engineering department as we continually strive to improve.

Philadelphia, Pennsylvania
Reviewed 8 July 2014

Stayed on Sunday July 6th. Arrived at 5pm. The check in process was friendly but the staff was very evasive not answering questions like when would the room be ready. We stayed with a pet and asked for the "pet bed and amenities" as advertised. These never arrived. The room was very large with nice furnishings and toiletries. Per a...

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2Thank Milo W
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for sharing your observations with us. First and most importantly, we apologize for the challenges you encountered. We will use this information to retrain our housekeeping team to make sure this type of mildew build up does not happen moving forward.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 

Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462-2739
Region: United States > Virginia > Virginia Beach
Price Range: €95 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Westin Virginia Beach Town Center staff and other travellers.
5 questions
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Questions? Get answers from Westin Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest floors (12th and 15th) tend to be less crowded and quieter.”
 of 5 bubbles MDTravProf, 26 Nov 2016 | Read review
“Zero sunshine on the north side rooms, and they have the clearest views.”
 of 5 bubbles M2025VTmiket, 14 Nov 2016 | Read review
“Corner suites are large and have lots of windows with nice view of the town”
 of 5 bubbles TheWeeklyTraveler, 3 Nov 2016 | Read review
“excellent location - walking distance to all the restaurant's.”
 of 5 bubbles JLMB1202, 15 Oct 2016 | Read review
“Our room on the 12th floor had a great view!”
 of 5 bubbles 889isaacs, 21 Aug 2016 | Read review
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