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Westin Virginia Beach Town Center

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Westin Virginia Beach Town Center
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642 Reviews from our TripAdvisor Community

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Showing 638: English reviews
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Logstor, Denmark
Reviewed yesterday NEW

Great hotel in the town center of Virginia Beach. Easy access when you come by car and connected to lot of free parking places. The rooms are big with all facilities needed such as free wi-fi (which runs pretty good), big flat screen tv, free water, coffee, the. Big fitness room with new tools and indoor pool as well. Nice...

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Helpful?
Thank Jan K
Tucson, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 28 June 2016

We had chosen this hotel because of location and the fact that it was a bit cheaper than a nearby Hilton Garden Inn. Our expectation was that it would be just a clean room to crash, and that due to the price, it would be the same quality as Hilton Garden Inn (which we thought was overpriced, but assumed was...

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Helpful?
1Thank Chip J
About Hotel's Favourite Review
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Chip, I myself hail from Phoenix, so I warmly welcome you from the desert. Thank you for your wonderful feedback, I do hope we have the opportunity to serve you again. An interesting fact...The Westin Virginia Beach Town Center is not only the tallest building in the Commonwealth of Virginia, but is the tallest building from Philadelphia, PA to...

Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

My husband and I stayed at this hotel for one night for a friends wedding. It was nice, free parking next door, convenient to restaurants and bars. The air conditioner in our room didn't work, but we never let the staff know so it could be fixed or we could switch rooms because it was only one night and we'd...

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Helpful?
Thank vanessa614
Virginia
Reviewed 1 week ago

Staff was friendly and hotel was very nice. How ever I wouldn't consider them 4 star. We go to our room on the 13th floor and was surprised to see sheets piled up and wine class next to our room 1313. Table also in hallway with breakfast food which had to be there for hours since breakfast stops at 11:00....

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Helpful?
Thank cinVirginia
Shawn M, Director of Operations at Westin Virginia Beach Town Center, responded to this review

Thank You cinVirginia, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Westin Virginia Beach Town Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for not...

Mount Laurel, New Jersey
Reviewed 1 week ago

Always enjoy this hotel. It's very clean, updated and rooms are very nice. Perfect location...walking distance to many restaurants. Sandler Center right across the street. Usually have a great experience at the restaurant but this time was off. Took close to an hour to get our food. Service was not good at all and had to go to the bar...

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Helpful?
Thank Crystal C
Shawn M, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank You Chrystal C, Thank you for sharing your experience at The Westin Virginia Beach Town Center through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and I am sorry that we had fallen short of your expectations with your restaurant experience. As a valued guest, I will...

Silver Spring, Maryland
Reviewed 1 week ago

My wife and two daughters spent four days in Virginia Beach during the kids' spring break this year. We have been to the area several times over the years, but have had unpredictable weather events, so decided to not stay beachfront this trip---in case it rained, We are SPG members and chose the Westin Town Center which is about 20...

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Thank Farmerica
Reviewed 1 week ago via mobile

I stayed here for a family funeral and the service was okay. The hospitality wasn't amazing but it was okay. The rooms are nice. The restaurant that's located in the hotel is okay also. I had a breakfast omelette the taste wasn't to good but it was enough to the ambience was nice. I loved the open windows.

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Thank Leading L
Davie, United States
Reviewed 1 week ago

I have been staying at the Westin due to a long term consulting assignment near by. I have found the staff helpful and engaged. The restaurant food is prepared well and the rooms are clean and comfortable. There is valet parking or self parking. Upper floors have a spectacular view of the area. Lots of restaurants within walking distance.

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Helpful?
Thank Audrey F
Shawn M, Manager at Westin Virginia Beach Town Center, responded to this review

Thank You Audrey F Thank you for sharing your experience at The Westin Virginia Beach Town Center through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the...

Reviewed 2 weeks ago via mobile

Great location! Perfect with easy walk to restaurants, bars, coffee shops, gelato shop, and nice little retail spots. Very cute and comfortable area. The hotel itself was overall fine, but perhaps the term 'sloppy' or unkempt would fit. My room on the 6th floor needed better cleaning and repairs. Multiple broken/cracked lampshades, a weird patch/repair job of some sort in...

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Helpful?
Thank Angel B
Sourthern New England
Reviewed 3 weeks ago via mobile

I have not been at this property before so it was a first. Check in and check up was a breeze. I found all employees to be very nice. Beautiful lobby. Two problems finding the hotel parking lot. I drove around once could not find I asked ed a nice employee for directions. I still drove past it . I...

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Helpful?
Thank jbackus8746

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 

Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Region: United States > Virginia > Virginia Beach
Price Range: €146 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Westin Virginia Beach Town Center staff and other travellers.
5 questions
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Questions? Get answers from Westin Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms at some of the top floors, there is a great view.”
jkr2574, 26 Apr 2017 | Read review
“Rooms on highter floors have great vriew of the area”
305audreyf, 14 Apr 2017 | Read review
“Avoid the valet parking and park in the attached city garage”
ddavis4040, 3 Mar 2017 | Read review
“The high floor you book, the better the view!!”
virtual100, 25 Dec 2016 | Read review
“Starwood Preferred Guest floors (12th and 15th) tend to be less crowded and quieter.”
MDTravProf, 26 Nov 2016 | Read review
5 of 5