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    Crowne Plaza Hotel Virginia Beach -Town Center

    4453 Bonney Rd, Virginia Beach, VA 23462-3815
    011 353 1800 937 225
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    1/1/2018 2/1/2018
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    US$82
    Traveller (46)
    Room & Suite (168)
    Dining (23)
    Overview
    • Excellent32%
    • Very good39%
    • Average14%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “quiet floor” (5 reviews)
    “front desk” (51 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (290)
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    1 - 5 of 284 reviews

    Reviewed yesterday via mobile

    Older hotel but very clean, service was excellent. A little disappointed with the lighting in the parking lot. Not sure if lights were out but it very dark. Did not feel good about my safety or my vehicles.

    Thank Engine1957
    Hotel's Favourite
    Reviewed 24 September 2017 via mobile

    Had a Khaki Ball in the area. Had to get a last minute hotel. The staff was absolutely amazing. The accommodations were great. The hotel bar was well stocked and friendly service. I really enjoyed the delicious breakfast buffet. One of the best places that...More

    Thank Mike W
    Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 3 October 2017

    Thank you for your nice comments and I glad your group could make it.

    Reviewed 22 October 2017

    I was greeted by helpful staff, very pleasant. When I later called to borrow an a pair of scissors for trimming a recently hemmed dress they arrived to our room within 5 minutes. When I stopped by the front desk later to ask for a...More

    Thank Justin U
    Response from David C, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 2 weeks ago

    Thank you so much for your kind review. We take great pride in our staff and the level of service they provide to our guest.

    Reviewed 18 July 2017 via mobile

    I returned to this hotel for business due to an excellent experience the year before; however, service and cleanliness has deteriorated greatly over the year. The restaurant before was great. This time it was not open at 5pm as advertised. When I asked the bartender...More

    Thank penperu
    Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 19 July 2017

    I am concerned over the conditions you noted and would like to discuss further. We apologize and always want our customers 100% satisfied. Mark Smith GM

    Reviewed 29 June 2017 via mobile

    Recognizing that service in the south is slow, it should never take 15 minutes to get a hotel room because one front desk clerk is inept and the other chose to take a phone reservation rather than serve the real live human standing before her....More

    1  Thank Kristin L
    Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 30 June 2017

    Thank you for your input. We value all positive or negative which allows us to understand the needs of guests. We do have a satisfaction policy in place and always welcome our valued guests to address their needs on site in order for us to...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Heated pool
    Details
    • Price range
    • US$81 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Business Hotel in Virginia Beach
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Crowne Plaza Hotel Virginia Beach -Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Virginia Beach
    • Also Known As
    • Crowne Plaza Hotel Virginia Beach -Town Virginia Beach ,
    • Crowne Plaza Virginia Beach ,
    • Virginia Beach Crowne Plaza
    Add Photo Photos
    Traveller (46)
    Room & Suite (168)
    Dining (23)
    Pool & Beach (9)
    Hotel & Grounds (103)
    Bathroom (5)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    jkrodrig07
    31 August 2016|
    AnswerShow all 7 answers
    Response from Nate_Spurr | Reviewed this property |
    Yes.
    1
    Vote
    threeongaming1
    31 March 2016|
    AnswerShow all 2 answers
    Response from 603frankm | Reviewed this property |
    In almost all cases, hotels require a guest to be 21.
    0
    Votes
    Kelly W
    24 February 2016|
    AnswerShow all 3 answers
    Response from Sharon M | Reviewed this property |
    I don't know We weren't traveling with our dog. Suggest you contact hotel directly
    0
    Votes
    Room Tips
    "If they stick with their policy, Floor 8 is a great option facing Mt. Trashmore - a great place to exercise!"
    Read review
    "Ask for a non highway facing room. Truck traffic on 264 is significant and noisy"
    Read review
    "park in the back, get a room on the 8th floor if you want the "quiet floor""
    Read review
    "Comfortable, quiet, microwave, fridge, clean, and spacious area in the room."
    Read review
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