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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,681 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,662: English reviews
Caldwell, Ohio
Reviewed 19 June 2016 via mobile

We had a wonderful stay at Best Western Plus Sandcastle Beachfront! When we arrived, the front desk was very helpful and checked us in promptly. The ladies were very helpful ,if/when we had any questions throughout our stay. Our room on the 9th floor was perfect and our view of the ocean spectacular! Room was very clean and tidy! The...

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Helpful?
Thank rebwat
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a wonderful review, thank you so much for sharing your experience. We have a wonderful hotel at a great location with a truly caring staff. We really appreciate that you took the time out of your day to share your thoughts and to help tell the world about our property. Thank you for choosing to stay with us, it...

Reviewed 19 June 2016

We've been staying at the Sandcastle off and on for years. The last time we were there a couple of years ago it was really showing some wear but for the price and location, we love it. Best Western's involvement really shows - greatly needed updates in decor, etc. Clean/friendly helpful staff/good breakfast (except for the eggs) with lots of...

Review collected in partnership with Best Western
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Helpful?
Thank 610darlenet
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us again at The Best Western Plus Sandcastle. It was our pleasure having you with us. I was so glad to hear that you had a great time with us and that you enjoyed the Virginia Beach Oceanfront. We look forward to having you back with us very soon. Best Regards,...

Knoxville, Tennessee
Reviewed 18 June 2016

The staff was so great! room was a little small but good. Very clean! The view was the best, right on the ocean! this was close to everything you need. hallways need to be cleaner but the room was great!

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Helpful?
Thank naomi774610
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your trip to Virginia Beach and The Best Western Plus Sandcastle. I was so very happy to hear that you enjoyed your time with us. Please don't hesitate to contact me directly at 757-428-2828 ext 7700 so that I might have the opportunity...

Morehead, Kentucky
Reviewed 17 June 2016

Everything was perfect! Our room was very clean and the staff was very friendly! The breakfast provided really helped our family save time and money! It was fresh and very filling! Couldnt ask fr a better spot on the beach than right at the pier!

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Helpful?
Thank bus9802
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a wonderful review, thank you so much for sharing. I was very pleased to hear that you enjoyed your time with us. I hope that your plans will be bringing you back our way in the near future so that we may have the opportunity to serve you again. Yours In Hospitality, Jason C. General Manager

charlottesville, United States
Reviewed 17 June 2016

Great breakfast and location. Hotel is worn out, bed lumpy and very small bathrooms. The rooms are very cramp. Nice to have the frig. and microwave. People very nice and helpful. Parking garage was tricky to get around in with a van.

Review collected in partnership with Best Western
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Helpful?
Thank June S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for your review, we really appreciate it. We certainly have a very friendly staff and you are correct about the size of the bathrooms, they are a little tight. Luckily being directly on the water with private balconies looking over the Atlantic Ocean, most guests put up with it:) The next time you come to Virginia Beach please...

London, United Kingdom
Reviewed 17 June 2016

This place is unworthy of the Best Western Name, at least the Best Western I have experienced in Europe. From our arrival, where we waited in line for the next available check in clerk, to one of the two lifts going to our top floor room not working, to the sad motel like quality of the rooms, this place needs...

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Helpful?
Thank Darryl D
Durham, North Carolina
Reviewed 16 June 2016 via mobile

Great staff (Betty was the best; super sweet, welcoming, knowledgeable, and helpful), love the modern decor and updated appliances in the room, amazing oceanfront view and boardwalk location (located to the right of the pier on the farther end of the strip so the foot traffic and beach population was pretty minimal compared to being dead center of all the...

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1Thank AshleyJenise
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review on your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guests. I hope that your plans bring you back our way in the very near future so that we might...

Cortland
Reviewed 16 June 2016

I have stayed at this hotel before it became a best western. Things were better before, they changed. It took along time to check in. No coffee was available when we checked out. The breakfast buffet ran out of food. Overall, some nice staff but they appeared to be under staffed .Pull out couch/bed was very uncomfortable. Pool was not...

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Thank C6244IUmichellef
Richmond, United States
Reviewed 15 June 2016

We were celebrating our 7th wedding anniversary and very pleased with our room looking exactly as it did online. There was a fresh smell and it was clean. The bed seemed to be awkward and a little uncomfortable. Our view from the top floor was amazing and would have been more enjoyable if it wasn't for the guests below us...

Review collected in partnership with Best Western
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Helpful?
Thank Natisha C
dillsburg, United States
Reviewed 15 June 2016

We thoroughly enjoyed our stay. We selected this hotel because of the reviews on TripAdvisor. Our room was very clean and the staff was fantastic. Everyone would stop what they were doing when we came into contact with them and smile and ask us how we were doing and offer their assistance if we needed anything. That kind of service...

Review collected in partnership with Best Western
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Helpful?
Thank Jon S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: €81 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
34 questions
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try get room with kitchen.”
 of 5 bubbles Vmoonlight, 19 Feb 2017 | Read review
“Spend the extra for the ocean view.... with the location right near the fishing pier, the view is lovely!”
 of 5 bubbles 183tinak, 12 Feb 2017 | Read review
“Higher floors have a better view of the ocean, lower floors have a better view of the beach. Get a room away from the elevator, vending, and the pool...”
 of 5 bubbles KenF476, 31 Jan 2017 | Read review
“Our room was next to the elevator, suite 913. It kept me up at night hearing the noise. Ask for a room AWAY form the elevator.”
 of 5 bubbles R4215IAdavidm, 28 Jan 2017 | Read review
“Great room if you want to be on the beach and you are not going to spend much time in the room.”
 of 5 bubbles B1278USdenises, 27 Jan 2017 | Read review
5 of 5