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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1,622 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,603: English reviews
Reviewed 26 May 2016

The location was fantastic with and ocean view from our room. The staff was very helpful and friendly. The beds were not very comfortable, although they were clean. The bathroom was clean and the shower was excellent. The breakfast was the biggest issue with our stay as it was very limited and not worth the time.

Review collected in partnership with Best Western
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Helpful?
1Thank ericsC5201GO
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your most recent trip to Virginia Beach and the Best Western Plus Sandcastle. Please allow me to apologize for the issues you had with your bed. I am happy to say we actually just received new mattresses and box springs yesterday. This being...

Reviewed 24 May 2016

My boyfriend and I enjoyed our stay for the most part. Easy to check in, friendly staff, nice room (not large but big enough for 2 people), good view of the ocean. The included breakfast was pretty terrible (everything was dry and tasteless) with the exception of the sausage links. The coffee in the room was awful - even with...

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Helpful?
Thank Amy W
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle. I was happy to hear that you found our staff to be friendly and accommodating. I hope that your plans will be finding you back here with us at the beautiful Virginia Beach oceanfront. Best Regards, Jason C. General Manager Best Western Plus Sandcastle

Reviewed 24 May 2016

We were not please with the fact there were no restaurants on premises as promised, no bar as stated in ads, no room service. Picture of motel was old which still showed the best GREEK restaurant in town (Ammos). The restaurant is still in town, Google it for great food and service. This restaurant was a primary reason for choosing...

Review collected in partnership with Best Western
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Thank E7985ATdavidp
Unionville, United States
Reviewed 24 May 2016

Loved the place. The people were helpful and friendly...coffee 24/7..right on the beach. comfortable bed. cleaning staff were awesome and the breakfast was really good! Terrific home away from home. Room was clean....can't say enough good things about Best Western Sandcastle Beachfront.

Review collected in partnership with Best Western
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Helpful?
Thank Deborah P
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I am so glad that you enjoyed your time with us. We look forward to having you back with us in the near future where we are creating lasting memories...

Charlotte, North Carolina
Reviewed 23 May 2016

My children and I had an awesome time during spring break (March 2016). It was our first visit to Virginia Beach and we enjoyed the ocean view from our balcony. The beach and boardwalk was clean. There were family friendly activities and shopping in walking distance of the hotel. Not too mention nearby restaurants and shopping at major retail stores...

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Helpful?
Thank mems0205
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I was so happy to hear that you and your kids enjoyed your stay with us. We are on a mission to climb to the top of the Trip Advisor rankings and I believe we are on our way. My staff and I truly enjoy what we do for a living, which is taking care of our valued guests. Please...

Keeling, Virginia
Reviewed 22 May 2016

The Staff, room and overall stay was great. We've stayed there several years ago but this time was by far the best. I will recommend this Hotel to anyone planning a Va Beach stay. The Continental breakfast area is much larger and the Gym overlooking the Atlantic was awesome.

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Helpful?
Thank sonyablaze12
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for sharing your thoughts about your stay with us here at The Best Western Plus Sandcastle. It was truly our pleasure having you stay with us. We greatly appreciate your kind words and are very happy that you had a wonderful time with us. Best Regards, Jason C. General Manager

Valley Head, West Virginia
Reviewed 22 May 2016

We booked this hotel for a group trip and everyone had an outstanding time. The location is perfect and the indoor pool was fun for those who thought the ocean was too cold. The service was great and everyone was very nice and accommodating. Thanks to the great front desk staff and to Jan in group sales who was awesome...

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Helpful?
Thank MelissaWilfong
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. I was so glad to hear that you and your group enjoyed your time with us. We are striving to be ranked #1 on Trip Advisor and I firmly believe we are making strides in the right direction. Please don't hesitate to contact...

cleveland, oh
Reviewed 22 May 2016 via mobile

I'll be honest and say I usually will not consider staying at BW or HJ hotels because of past experiences. I read many reviews on TA about this hotel and being that most where positive I decided to book this hotel for a 2 night stay. We arrived early and where able to check in right away. We where offered...

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Thank jalicea
Richmond, United States
Reviewed 21 May 2016

We've been to this hotel at least 4 times and it is a favorite family getaway. This last time,everything tasted great at the breakfast buffet. Last time the pancakes were off but they worked on it and it was very good. As for our room, we stayed on the 8th floor away from the elevators and ice machines so it...

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Helpful?
Thank Anna T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review, thank you so much for sharing your thoughts with us. My associates and myself are in the business of taking care of people, and it's truly what are passion is. Our hotel might not be as fancy as the Ritz....but we offer the type of service that far exceeds that of any luxury hotel. What's the...

Reviewed 18 May 2016

The location of this hotel is perfect! It's right next to the pier. The rooms and pool were clean. The service was great! The only reason I didn't give this Hotel 5 stars is because the bathroom was tiny

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2Thank Michelle S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your feelings about your most recent trip to the Virginia Beach Oceanfront. I agree, our bathrooms are a little tight, and that's why we will be remodeling them at the end of the season. We care about what are guests needs are and Trip Advisor is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: €70 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the rooms that have 01 at the end are bigger.”
 of 5 bubbles arealistintravel, 10 Jan 2017 | Read review
“Room was very clean”
 of 5 bubbles cindie1978, 10 Jan 2017 | Read review
“beach view rooms are the best way to go”
 of 5 bubbles N8120RPdaniellew, 7 Jan 2017 | Read review
“best views”
 of 5 bubbles libraonthemove, 6 Jan 2017 | Read review
“high ocean front rooms are always the best for view. room was so quiet”
 of 5 bubbles shawn502, 5 Jan 2017 | Read review
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