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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,546 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,527: English reviews
Hookerton, United States
Reviewed 23 February 2016

All the employees at this Best Western went out of their way to make our stay enjoyable. They treated us like they have known us all our lives. The front desk clerk asked what the purpose of visit and I told them it was our first anniversary. We checked in and went to our room; and when we was leaving...

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Helpful?
Thank Melvin G
Stuarts Draft, United States
Reviewed 22 February 2016

My only complaint about this location is the parking garage. It is not user friendly as the ramps are narrow and steep. The turning radius' for entering and exiting the ramps to get to the parking areas are very tight and there are cars parked nearly in the lanes of travel. I think some updates or re-measures could be make...

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Helpful?
Thank Rebecca K
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your stay with us here at the Best Western Plus Sandcastle. I understand your opinion regarding our parking garage, especially if you have a larger vehicle. The parking garage is certainly an older one, we are fortunate enough to have an overflow parking...

Gates, United States
Reviewed 22 February 2016

We wanted a quick trip to the beach with the kids. The Best Western is always our hotel of choice. The rooms are clean and spacious. The staff if always friendly and helpful. The location is wonderful!!! The breakfast buffet is really good. Would recommend this hotel to anyone. Thanks for another great stay!!!!

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Helpful?
Thank Brianne A
Skokie, Illinois
Reviewed 21 February 2016

We came for a family event and stayed for five days. Really enjoyed the entire experience! Very friendly and helpful staff, convenient and delicious daily breakfast, super clean and attractive room with all the amenities. We had an ocean view and watched dolphins swim by every afternoon! Would definitely return!

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Helpful?
Thank Jo H
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts regarding your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so very happy to hear that you found our staff to be friendly and accommodating. We are blessed to have a pretty perfect location on the boardwalk directly...

Reviewed 21 February 2016 via mobile

We came in the off season for a small weekend getaway...The staff was really nice and the restaurant was great.They also gave us coupons to eat at their free breakfast buffet.Would recommend it to anyone. Really accommodating and the view is worth it!

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Thank Colleen F
Virginia Beach, Virginia
Reviewed 16 February 2016 via mobile

This Valentine's Day getaway with my wife we decided to stay here. The accommodations were perfect and the staff was very helpful and friendly. When reserving the room I chatted with Jason having small talk saying "This has been a long awaited date with my wife. We have very opposite work schedules and 2 kids-so we were really looking forward...

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Helpful?
Thank Ken2182
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for taking the time out of your day to write a review about your most recent trip to The Best Western Plus Sandcastle. I was so very happy to hear that you enjoyed your time with us. I am also very glad that I could do a little something special for...

Virginia Beach, Virginia
Reviewed 15 February 2016 via mobile

I just wanna mention front desk staff Betty, Yolanda, Veronica housekeeping, great customer service skills, Betty is a piece of work 😏 in a good way. she's very customer friendly & inviting so is Yolanda. Both these beautiful women treat you as they've known you forever. Yolanda & Betty are the two main reasons we continue staying @ The best...

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Helpful?
Thank sandersonardell
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a wonderful review! Thank you so much for taking the time out of your to share your thoughts, we really appreciate it. Ms. Betty, Ms. Yolanda, Ms. Veronica, et al...are all valuable assets the hotel and it's operations. We have a wonderful staff here as you've mentioned and they care so much about our valued guests. We can't wait...

Reviewed 15 February 2016

The staff is pretty nice. The breakfast was perfect for me in the morning before I headed off to work, and the staff is excellent. Didn't use the pool (and half of my stay it was being renovated). Fitness room is small, but adequate, and has a great view of the beach. Room is nice with an excellent bed.

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Thank Kenneth W
Virginia Beach, Virginia
Reviewed 14 February 2016

The rooms were clean and comfortable. However, the morning breakfast needs improvement. We were in line for over twenty minutes waiting to get food. The severs were polite and helful, but they were clearly overwhelmed by the poor serving conditions.

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1Thank Mark A
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for the poor service you received during our breakfast hours. We are actually about to take over the operations from the third party we have been leasing the facility to. I can assure you the next time you come back the breakfast will be on point. Please don't hesitate to contact me directly...

Reviewed 9 February 2016

I would like to say," that my husband and I really enjoy our stay every year in May and October. We always come back twice a year one for our anniversary, and birthday which is this year 2016. I really enjoy our view in which we get oceanfront always, and the view is just spectacular. This year I am planning...

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Helpful?
Thank Sharon C
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Hi Sharon! Thank you so much for taking the time out of your day to write a review regarding your recent trips to The Best Western Plus Sandcastle! It is always a pleasure having you and your husband visit with us twice a year. Please call or email me next time you head our way so that I can personally...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: €59 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful veiw of the beach.”
 of 5 bubbles barbaramB7627ME, 6 Dec 2016 | Read review
“They only have three suites that hold more than four people so book very early.”
 of 5 bubbles jessicapW4289PV, 3 Dec 2016 | Read review
“All rooms have beach view.”
 of 5 bubbles 563larryt, 27 Nov 2016 | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 27 Nov 2016 | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 18 Nov 2016 | Read review
5 of 5
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