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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,830 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,810: English reviews
Reviewed 27 November 2016

We enjoyed our stay so much we stayed an extra day. Booked two rooms, both had beach view. Indoor pool was great, the breakfast buffet was fantastic!! Staff is best I have ever seen, very friendly, very helpful, always smiling and ready to help with any needs. I have to give a special thanks to Delvon at the front desk....

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Helpful?
Thank Larry T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was our pleasure having you as our valued guests. Please don't hesitate to contact me directly the next time your travels bring you our way for I'd really enjoy the opportunity to personally assist you with the process. Yours In Hospitality, Jason C. General...

Virginia Beach
Reviewed 27 November 2016

I was greeted by the front desk girls (Angie and Brittany) with smiles. I was staying in a 1 bedroom, no balcony and they wanted me to make sure I was alright without the balcony before going all the way up to the 9th floor and getting upset. I was perfectly fine without it, just wanted to sleep:) I go...

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Helpful?
Thank W4499BCmelissat
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Wow! What a fantastic review, thank you so much for your kind words. My staff and I really appreciate it. We enjoy taking care of our guests as if they were apart of our extended family. Please feel free to contact me directly at the hotel the next time you need accommodations so that I might have the opportunity to...

Reviewed 26 November 2016 via mobile

Check in staff was nice. We got 2 queen beds oceanfront view for $70 in orbitz. We got a room at the 5th floor so we thought we would park at the 5th level but their gate access is broke so we had to walk down to the 4th to get in. Then we had to take elevator to go...

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Helpful?
Thank Steven W
Reviewed 24 November 2016 via mobile

We checked into this hotel with no problems, the room was nice and clean. The only problem we had was at the bar with service. We waited a long time for someone to help us there. The pool was nice for the kids because it was heated and indoor. Pretty good visit. I would recommend this hotel to others.

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Helpful?
Thank Melissa M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It was our pleasure having you as our guests. We hope that your plans will be bringing you back our way in the near future so that we may have another opportunity...

Benidoleig, Spain
Reviewed 23 November 2016 via mobile

Staff very attentive, and beds very comfy. There were plenty of options for breakfast including hot food on the buffet counter. One thing though, the corridors are very very cold. We also got stuck in the elevator which was a first.

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Helpful?
Thank Esparqui
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It really was our pleasure having you as our guests. I was sorry to hear about the elevator situation, we are actually in the midst of a re-modernization of both elevators so...

killin
Reviewed 23 November 2016

Outward appearance, good. Reception staff good. Room tired, no hot water, poor air con. Breakfast very poor worst of the several B/W we stayed in on this trip. The adjoining restaurant was not what I would expect in a B/W hotel. More like a bar diner and not a very good one at that. Staff not very attentive. Not only...

Review collected in partnership with Best Western
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Helpful?
Thank teddyinglis
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to apologize for not exceeding your expectations. As I am sure you have read from our other reviews, we typically offer superior customer service and a clean and comfortable room. I would very much like the opportunity to win back your business. If this is something you would be interested in please feel free...

Nags Head, North Carolina
Reviewed 18 November 2016

My fiancé and I selected this hotel as the "go to" hotel for out of town guests for our wedding; we also stayed there. From the first moment we spoke with Jan and encountered many staff members, it was evident this was the place to stay to feel welcome! The rooms were comfortable, Oceans 14 was a great gathering place,...

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Helpful?
Thank kdamdn
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was our pleasure having you as our valued guests. I would also like to thank you for your kind words, my staff and I greatly appreciate it. I hope that you will be returning in the near...

Falling Waters, West Virginia
Reviewed 18 November 2016

This is an older motel but convenient for what we wanted to do, and places we wanted to visit. Our room was somewhat small, especially the bathroom. Staff was friendly and helpful and the motel was clean.

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Helpful?
Thank Jess S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It truly was our pleasure having you as our guests. I hope that in the future you will come back for a return visit because we would welcome the opportunity to serve...

Kentwood, Michigan
Reviewed 15 November 2016

As usual, I give this location a 100% grading. As my previous review stated on this location in June 2016, you will not be sorry you stayed here. All staff,were very professional, rooms are up to date in decor, clean and a very good breakfast buffet. Pricing is very reasonable for the same types of other hotels. I wish you...

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Helpful?
Thank harmar0921
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a fantastic review! Thank you so much for choosing to stay with us once again here at The Best Western Plus Sandcastle. It truly was our pleasure having you with us. Please don't hesitate to contact me directly the next time you are in town so that I might have the opportunity to personally assist you with the reservation...

Woodbridge, Virginia
Reviewed 13 November 2016

Stayed a couple nights in November at this hotel on the beach. Great location on the boardwalk near the 14th Street pier and amusement park on Atlantic Avenue. Virginia Beach Veterans Day Parade staged outside hotel so great location for viewing parade. (Staff did excellent job of notifying about street closures.) Hotel shows its age but also has a number...

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Helpful?
Thank Robert R
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guests. I was very happy to hear that you enjoyed your time with us. Please feel free to contact me...

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: €128 - €336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go through Hotwire.”
roxaneh837, 24 Apr 2017 | Read review
“All rooms are Ocean Front but for a great view I would go from 4th floor up.”
ORIZAHAN, 23 Apr 2017 | Read review
“Get a top floor! 8-9th”
NMay151, 23 Apr 2017 | Read review
“Wish rooms were a little bigger. Nice wing back chair would be great”
Schep67, 20 Apr 2017 | Read review
“Upper floor ocean view”
DerrickD140, 19 Apr 2017 | Read review
5 of 5