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Best Western Plus Sandcastle Beachfront Hotel

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Sandcastle Beachfront Hotel
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1,883 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Sandcastle Beachfront Hotel
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Showing 1,863: English reviews
Suffolk, Virginia
Reviewed 1 week ago

From the time we arrived to the time we left the Sandcastle, our 3 days stay was extremely enjoyable. The staff was friendly, efficient, and professional. They made us feel welcome with a smile and friendly greeting. The room was clean, the furnishings up to date and the bed very comfortable. We had a balcony room with an excellent view...

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Helpful?
Thank CreekCritter
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your great review. On behalf of myself and my entire team I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle. We try very hard to make sure that each and every guest is treated like family from the time they arrive to the time they...

Frederick, MD
Reviewed 1 week ago

I stayed here for three nights while attending an event nearby. The hotel is in a decent location. The view from the balcony is nice. And my room, 208, wasn't bad. It had everything I needed. The bad parts: -The hallways are really dingy and dirty. -There was some sort of teen youth group staying here and they were literally...

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Helpful?
Thank editorinMD
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for not exceeding your expectations. I was also very disappointed to find out about the obnoxious kids. This is not how we conduct business. I would enjoy the opportunity to win back your business. Please feel free to contact me via email or by phone if you would be interested in discussing this...

Hendersonville, North Carolina
Reviewed 1 week ago

Just want to say," thank you guys, Ms. Betty and Ms. Shelia for the wonderful hospitality you gave me and my wife during our stay at Best Western Sandcastle. It wasn't a time that you didn't ask," when we came through the lobby passing through," did we need anything or how things are going, or if we need anything don't...

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Helpful?
Thank josephdaye66
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

I was so happy to hear that you enjoyed your time with us. It really was our pleasure having you here with us and we look forward to your return. Please feel free to contact me directly the next time your plans bring you our way so that I might have the opportunity to assist you. Yours In Hospitality, Jason...

Belleville, Michigan
Reviewed 1 week ago

My sister and I traveled to Virginia Beach, VA for an UAW trip and we stayed at the Best Western Plus on the beachfront. Our stay was fantastic and Sheila and Alivia who were staff members for the hotel were awesome. We loved our room, the beautiful beachfront with so much to do, and the continental breakfast was delicious. We...

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Helpful?
Thank newtidings1016
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

I was so happy to hear that you enjoyed your time with us. It really was our pleasure having you here with us and we look forward to your return. Please feel free to contact me directly the next time your plans bring you our way so that I might have the opportunity to assist you. Yours In Hospitality, Jason...

Raleigh, North Carolina
Reviewed 1 week ago

Me and my family stay here a couple of times a year. It is always clean and the staff is the best.The free breakfast is really delicious not that cheap stuff. The hotel is in the middle of everything so no need to drive.

Review collected in partnership with this hotel
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Helpful?
Thank mrsfitzpatrick2017
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

We certainly do love our 5 Star Reviews. Thank you so much for sharing your thoughts about you most recent trip to Virginia Beach and the Best Western Plus Sandcastle. It is so nice having our repeat guests help us spread the word about what we have going on here. We can't wait to have you back in the very...

Foster
Reviewed 1 week ago via mobile

Mostly positive things to say - fantastic location on the boardwalk. Spectacular oceanfront views from the room. The breakfast that was included had a great variety of choices. Staff was super friendly. It's not the Hilton, but good value for the money. Negatives were - hotel needs updating, while room was clean - balcony was not. Also outside balcony door...

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Helpful?
Thank kathleneb2015
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was truly our pleasure having you as our valued guests. I am glad that you enjoyed our free hot breakfast buffet and awesome oceanfront views. I hope you have a great upcoming summer season. Yours In Hospitality, Jason C. General Manager Best Western Plus...

RUCKERSVILLE, United States
Reviewed 1 week ago

Stayed at Best Western Sandcastle in Virginia Beach as a return customer. Hotel was very nice and the staff was professional and courteous. Room was clean and spacious. The buffet breakfast was delicious. Would highly recommend to anyone looking for a place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank cherylf407
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your busy day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so happy to hear that you enjoyed your stay with us. We truly care about each and every guest that walks through our doors. Please feel free...

Shenandoah Valley, Virginia
Reviewed 1 week ago

The hotel is a bit dated--could use a fair amount of updating. It's in a great location though, right on the boardwalk, close to several restaurants and amenities. Pretty much the whole hotel needs an upgrade though. It was fine for our several days at the beach, but nothing fancy. Breakfast was good enough--the setup is not conducive to the...

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Helpful?
Thank mspamela1962
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We are very lucky to have a wonderful and super friendly staff that enjoys taking care of our valued guests. We look forward to having you back with us in...

Reviewed 1 week ago

During check in we cannot recall the name of the young lady who checked us in Sunday 5/14/17 at 2:00pm made an excellent an impression that lasted our whole vacation. We enjoyed her affectionate attitude. Upon checked out we get the same excellent treatment. The hotel was also closed to shopping malls that me and my husband really enjoyed after...

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Helpful?
Thank Maricar K
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

AWESOME! I am so glad that you and yours enjoyed your time with us here at The Best Western Plus Sandcastle. We strive on a daily basis to make sure that each and every guest that walks through our doors is treated like family. I was happy to hear that we made you feel that way. Please don't hesitate to...

Reviewed 2 weeks ago

The views were awesome. The staff was kind and always greeted us everytime we passed them in the hall. Friendly and very helpful. We were in the center of all the action. Enjoying the shops and dolphin tours.

Review collected in partnership with this hotel
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Helpful?
Thank gladysgolden
Jason C, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. I am so very lucky to have an exceptional staff that truly cares about each and every guest. We are on a mission to reach the #1 spot on Trip Advisor and I do believe with guests and staff like ours...we will get...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about Best Western Plus Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: €108 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Orbitz, Cheap Tickets, getaroom.com, Expedia, Priceline, Hotels.com, Cancelon, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Sandcastle Beachfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a more quiet stay ask for a room away from the elevators, pool and weight room.”
debbiecF2838DG, 27 May 2017 | Read review
“The best view to the beach and the pier if you are a fisherman. It has the best breakfast buffet over any hotel that I have stayed.”
E3619IYjamesw, 23 May 2017 | Read review
“Great Breakfast and its free. Rooms clean and neat. Excercise room to work off some of the pounds. It's affordable and great place to stay,”
T8159SWsharonc, 23 May 2017 | Read review
“We were on the 6th floor and that is high enough for a great view but not too high to feel at part of the beach experience.”
CreekCritter, 22 May 2017 | Read review
“"Clean rooms" and "Wonderful Breakfast" and "Great Customer Service" etc.”
josephdaye66, 22 May 2017 | Read review
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Prices are for 1 room, 2 adults
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