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Four Points by Sheraton Virginia Beach Oceanfront

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601 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Virginia Beach Oceanfront
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Showing 589: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2015 via mobile

My husband, 2 kids and I stayed at this hotel for 2 nights. The hotel is by no means a 5 star hotel but it has everything you need. The rooms were clean and the beds were comfortable. Free breakfast bar in the morning was a plus but don't expect high quality food. The service and the oceanfront balconies were... More 

Helpful?
Thank gohxas1
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Our goal is to exceed our guests’ expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. Your comments will continue to help us improve. We appreciate you recommending our hotel and look forward to your return when in Virginia Beach. More 

1 review
Reviewed 8 June 2015

Enjoyed our stay - great staff. Lobby needs renovation. Lobby bathrooms located on lower level in employee locker room. Folding tables in guest eating area. Good for beach access and clean and comfortable room.

Helpful?
Thank Kim R
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking time to write a review. We are glad that you enjoyed the beautiful view of the ocean from your room. We hope to see you again when in Virginia Beach. More 

Stephens City, Virginia
1 review
Reviewed 7 June 2015

Your staff went above the call of duty to make our stay pleasant and your town was beautiful, clean, flowers etc., My last visit was 15 years ago and a big difference, plan on returning soon, possible before the ene of the summer season. Thanks

Helpful?
Thank Merrill H
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort to train our team to ensure our guests receive the highest level of personalized service. All the best and hope to see you soon! Warm regards! Dannielle Q- Guest Services Supervisor More 

1 review
Reviewed 5 June 2015 via mobile

We were more than satisfied with our stay during our family vacation. Breakfast was great with many options, the indoor pool made rainy days more fun. The staff was very helpful when most of our stay was rainy. They were knowledgable about indoor activities for kids and even printed a coupon for us to use. We plan to stay here... More 

Helpful?
Thank Artguy45
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Our goal is to exceed our guests’ expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. Your comments will continue to help us improve. We appreciate you recommending our hotel and look forward to your return when in Virginia Beach. More 

South Vienna, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2015

We stayed for three nights. There was a slight mixup in our reservation, which they fixed almost immediately- we had reserved a suite, and changed the time on our reservation, and when we got there, our room was a regular room (which was still very nice). They moved us to a suite the next day when one became available, and... More 

Helpful?
1 Thank PatriciaA O
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for your great review of our hotel! I am sorry to hear about the mix up with your reservation. I'm glad that we were able to exceed your expectations, in both rooms that you stayed in. I am glad you enjoyed the view from your Oceanfront Balcony and found our staff friendly and accommodating during your stay. We... More 

Suffolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2015

We were there for the first time for Memorial day weekend and stayed three days and two nights. The stay was great and the staff was very polite. The only complaint I have now is at checkout we were given a card that said repeat guest discount on your next visit. On May 29, 2015 we decided to make reservation... More 

Helpful?
1 Thank 757Shirley
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for your review. I am glad you enjoyed your stay and found our staff friendly and accommodating during your stay. Your satisfaction is very important to us. We apologize for your inconvenience of having a minimum night stay during the 4th of July weekend. We will be in contact with you regarding your reservations. More 

Bolton, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2015 via mobile

Located on the seafront with great views, the room was large with private balcony. The lobby was large but basic in furnishings, apparently being taken over by Sheraton hotels renovations are promised. Don't bother with breakfast, watery juice, watery coffee and tasteless food on offer. We arrived at 7am when the breakfast room was due to open and they were... More 

Helpful?
Thank Catherine S
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

On behalf of all of us here at the Surfside, we thank you for taking the time to share your review. We do apologize not meeting your expectations during your stay. In the future, if you have any comments or complaints, just bring them to the attention of our wonderful staff, and they will be able to arrange for any... More 

2 reviews
Reviewed 22 May 2015 via mobile

The room was comfortable, with a beautiful view. The staff were friendly and helpful. We were able to check into our room a few hours early which was definitely a plus. We enjoyed our stay and would definitely stay there again.

Helpful?
Thank Frankismom
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

We are fortunate that our hotel has an astonishing view from all of the rooms. Our friendly staff provides great customer service and it is nice to know that it is pleasantly remembered. I am delighted that we exceeded your expectations, and look forward to hosting your stay again when in Virginia Beach! More 

Winchester, Virginia
2 reviews
Reviewed 19 May 2015

I am so impressed with the staff of this hotel. A group of us came to Virginia Beach to participate in the Dirty Girl Mud Run. They were very understanding about our need to shower after the mud run. They allowed us to check out at 1:00pm rather than the customary 11:00am. We came in the lobby after the run... More 

Helpful?
Thank Angie S
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Wow! It's reviews like this that reflect how hard we work at making our guests feel welcome, and like they are at home! I am so glad that we were able to exceed your expectations on so many levels! It would be our pleasure to host your stay again next year! Who knows, maybe I will come and run in... More 

Waynesboro, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2015

This was my second stay here, and I am already planning to stay at Surfside when I come back in the fall. Staff is exceptional....always friendly and helpful. We were there with 2 other couples and everyone was pleased with their rooms. And we all love the breakfast! Very nice variety!

Helpful?
Thank Jan E
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking time to share your review! It was our pleasure to provide you with excellent customer service during your stay in the hotel. We will be happy to welcome you once again when visiting Virginia Beach. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome, home to the longest pleasure beach on the planet, Four Points By Sheraton Virginia Beach Oceanfront helps you make the most everything this vibrant city has to offer. all rooms feature a magnificent view of the Atlantic Ocean with a private balcony. ... more   less 

Additional Information about Four Points by Sheraton Virginia Beach Oceanfront

Address: 1211 Atlantic Ave, Virginia Beach, VA 23451 (Formerly Surfside Oceanfront Inn & Suites)
Region: United States > Virginia > Virginia Beach
Price Range: €80 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Virginia Beach Oceanfront 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Starwood, Hotels.com, Travelocity, Orbitz and Odigeo so you can book your Four Points by Sheraton Virginia Beach Oceanfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Surfside Oceanfront Inn And Suites
Surfside Oceanfront Hotel Virginia Beach
Surfside Hotel Virginia Beach
Surfside Virginia Beach
Hotel Style:
#4 Green Hotel in Virginia Beach
#7 Family Hotel in Virginia Beach
#11 Romantic Hotel in Virginia Beach
#16 On the Beach Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Virginia Beach Oceanfront staff and other travellers.
17 questions
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3 months ago
Mayfield Heights, Ohio

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Questions? Get answers from Four Points by Sheraton Virginia Beach Oceanfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have an ocean front view!”
 of 5 bubbles cchan023, 27 Nov 2016 | Read review
“I think all the rooms are ocean facing if not request it”
 of 5 bubbles pmmontana, 30 Oct 2016 | Read review
“No need to pack shampoo, conditioner, or body wash. It is all supplied in the shower for you, how cool!”
 of 5 bubbles molliet165, 30 Sep 2016 | Read review
“aim for higher floors, there is no actual kitchen area in the suites like some sites advertise”
 of 5 bubbles Monoliths, 27 Sep 2016 | Read review
“Avoid 2nd and 3rd floors due to parking lot noise.”
 of 5 bubbles SaraTPA, 20 Sep 2016 | Read review
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