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Americas Best Value Inn-Norfolk Airport Area

Booking.comUS$69*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Americas Best Value Inn-Norfolk Airport Area
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Reviewed 29 August 2016 via mobile

We booked this place under booking.com and for whatever reason the card did not go through(funds were in). Booking.com emailed us right away letting us know that our card was declined, but for us not to worry that our reservation was still good. After many hours driving, we arrive, and the front desk lady told us that she cancelled our...

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Helpful?
Thank Karen L
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Karen L, I am concerned about the reservation issues you had mentioned in your review. Sorry for taking so long to respond. When making reservations online, you must provide a valid credit card in order to guarantee your reservation for late arrival. Unfortunately your card was not valid and therefore we could not hold your room past 6pm due...

Reviewed 10 August 2016 via mobile

I was on vacation with my family and had been driving all night. So I booked a room at this dump not knowing that check-in would be that afternoon, upon arrival the desk clerk coped a huge attitude from the start. He started yelling at me asking to see my reservation. When I showed it to him, he raised his...

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Helpful?
Thank michael g
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear michael g, Thank you for sharing your experience with us. My apologies for not getting back to you sooner. During our busy season, we do uphold our check-in times in order for housekeeping to be able to prepare the rooms for our new guests. I am sorry that we coul d not meet your expectations. Regards, U.P. Americas Best...

Reviewed 19 June 2016 via mobile

This hotel was not up to standards. Reserved a queen sz bed, got a full sz bed very uncomfortable. Rm had hair in tub, 1lil bar of soap. Saw roaches. Breakfast was terrible. Nothing but a mini bagel cause muffins an cereal had sugar an I can't have sugar. No sugar substitute for coffee.. Very unhappy. I will Never stay...

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Helpful?
Thank katcotton73
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear katcotton73, Thank you for sharing your feedback with us. I am sorry to hear that you did not have an enjoyable visit. Had these issues been brought to our attention, we would have gladly changed your room. We are updating our breakfast this year. We hope that you give us another opportunity in the future. Regards, U.P. Americas Best...

Los Angeles, California
Reviewed 23 May 2016

Terrible is the nicest word I have to describe our stay. I don't believe there were any positives on this visit and we surely will not visit them again. Here is a list of things to keep an eye out for: 1. Rooms are dirty, outdated and filthy in all aspects. Mold in the bathroom, sink and in most cracks....

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Helpful?
Thank M B
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear M B, We appreciate your feedback regarding your stay in 2016. Sorry for taking so long to get back with you. We do our very best to provide clean rooms at affordable prices. Unfortunately we fell short of our goal to meet your expectations. We are in the process of updating our bedding. We will be sure to address...

Reviewed 30 December 2015 via mobile

This place was filthy and smelled when we "moved in" but we couldn't put our finger on it. Myself and my 2 children, 3YR and 11MO all started to get flu-like symtoms, congestion so bad. We spent 12 days in Rm 281. We were forced to leave 2 days before our already paid for week was up. I began asking...

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Helpful?
3Thank Tasha D
Reviewed 29 August 2015 via mobile

nice place very affordale and customer service is great they answer all cuestions i had even had to check out early and they were able to work with me i will stay again when i take a vacation again also is very close to shopping and very quiet area

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Helpful?
Thank jose r
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear jose r, Thank you for providing us with feedback regarding your stay. I am pleased to hear that you enjoyed our clean rooms, affordable rates, and great customer service. We hope to see you again sometime! Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA

Calgary
Reviewed 12 August 2015

This hotel is older and needs total refurbishment. Our room was musty, not good for someone with allergies Fortunately we arrived later in the evening and left first thing in the morning so we did not spend much time there. May be okay for some people for a (relatively) cheap room for the night without spending much time there, but...

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Helpful?
Thank Maria R
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Maria R, We appreciate hearing from you! Your feedback helps us to improve on which areas can have a negative impact on our future guests. We will be sure to address the musty issues you experienced. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA

Arlington, Vermont
Reviewed 10 August 2015 via mobile

Went here for business/pleasure with my girlfriend. Neither of us have ever stayed in a worst hotel. Room had pubic hair all over the bathroom, bed had just 2 pillows and didn't have a fitted sheet and the drain in the shower was plugged. The first night we were woken up to what sounded like a mouse in that wall....

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Helpful?
1Thank Deech07
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Deech07, I am concerned about the issues you mentioned in your review of our property. I apologize for the housekeeping issues. We have hired and trained new housekeeping which should help improve the overall experience. We will be sure to review our procedures with them so that future guests are not impacted. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach,...

Reviewed 2 August 2015 via mobile

Upon walking in the hotel I was hit with the stench of roach pray got to my room the a/c only worked on 70 . We left the room for 2hrs so it could cool off, only to return to a flooded bath room. "broken toilet " they were nice enough to give us a updated room with a c...

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Helpful?
Thank Deloris T
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Deloris T, On behalf of the staff and management, I would like to personally apologize for the issues you encountered while staying with us. I am glad that we were able to accommodate you by changing rooms. I apologize for the inconvenience. We hope that you give us another opportunity in the future. Regards, U.P.-Manager Americas Best Value Inn-Virginia...

Reviewed 6 July 2015

This hotel was decently clean and most of the staff was friendly. Here are the complaints were have, there were not very many plugs in the room and the stuff we plugged into them did not stay well. I am not sure how safe this hotel is from a fire with how hold the wiring seems to be. The plug-ins...

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Helpful?
Thank Lynnette H
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Lynnette H, Thank you for sharing your feedback with us. I am sorry for taking so long to respond. Your feedback helps us to understand what we are doing right and which areas we can improve. We have a new restaurant opening soon and plans are to include a hot breakfast. We will also discuss the maintenance issue with...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Americas Best Value Inn near Norfolk Airport is pleased to be your host during your stay in the Virginia Beach/Norfolk area. We take pride in our commitment to making our hotel your home away from home. Whether on business or pleasure, our location puts you in the center of all that Hampton Roads has to offer. Businesses, parks, beaches, shopping, historical sights, and more. Come stay here at Americas Best Value Inn Norfolk Airport Area .... "We've got you covered." ... more   less 

Additional Information about Americas Best Value Inn-Norfolk Airport Area

Address: 5725 Northampton Blvd, Virginia Beach, VA 23455
Region: United States > Virginia > Virginia Beach
Price Range: €62 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Americas Best Value Inn-Norfolk Airport Area 1.5*
Number of rooms: 150
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Also Known As:
Americas Best Value Inn-Norfolk Airport Area Hotel Virginia Beach
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Questions & Answers

Questions? Get answers from Americas Best Value Inn-Norfolk Airport Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
Y140KUmb, 23 May 2016 | Read review
“Pay a little more at a different hotel.”
348lynnetteh, 6 Jul 2015 | Read review
“stay at a different motel”
454jeannea, 4 Jul 2015 | Read review
“For the love of God stay somewhere else.”
NattyClevelandOhio, 14 Apr 2014 | Read review
“Never ever choose this place. It should not be open because it's filthy. Management and housekeeping are rude and disrespectful.”
Freckles0389, 19 Mar 2014 | Read review
5 of 5
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US$69* /night
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Prices are for 1 room, 2 adults
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