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Neptune Park Inn

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Traveller (87)
Room & Suite (31)
Pool & Beach (3)
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Overview
  • Excellent8%
  • Very good9%
  • Average11%
  • Poor20%
  • Terrible52%
1 week ago
“No pool!!!!!”
1 week ago
“Never again”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair Access
Family Rooms
1 Star Hotel
All hotel details
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Reviews (353)
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91 - 95 of 351 reviews
Reviewed 19 July 2017

I didn't enjoy the stay at Neptune at all. I liked the location where I stayed. The hallways were extremely old and dirty. The bathroom was old, I felt disgusted to take a shower. The carpet was sticky. The room smelled bad.

Review collected in partnership with this hotel
Thank sonilac2017
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

We are so glad that you liked our great location! Please come back soon!

Reviewed 19 July 2017

Location was great, however this is not a 5 star hotel by any means. Our door would not lock from the outside. We reported it 3 times. The sink leaked and the bathroom was dirty.It was nice being directly across form the beach but everything...More

Review collected in partnership with this hotel
Thank D4667RImelissas
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

Thanks for your comments regarding "Location was great." Thanks too for acknowledging that we are not a 5-star hotel we do price the rooms accordingly.

Reviewed 17 July 2017

The room was not equipped with anything, wires hanging from ceiling, plugs hanging from the walls, elevator was scary to even go up 1 floor , the building was not in any type of running order , especially for safety of your stay. The pool...More

Review collected in partnership with this hotel
Thank crystalcA5257RF
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

We apologize that the pool was out of order during your stay. It is now up and running again and offers beautiful views of the ocean. Please let us know of issues with your room while you are on the property and do come back...More

Reviewed 17 July 2017

Although the staff were friendly, this hotel is FILTHY AND RUN DOWN BADLY. I was so disgusted that I took numerous pictures and wrote to the management. No response. No AC in lobby, no chairs on balcony, no breakfast,...More

Review collected in partnership with this hotel
Thank carladD5769JO
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

You really should have brought your concerns to the management while you were at the property. It does not benefit you or our other guests if you wait until after you are gone. Our website states very clearly in bold type "We do not offer...More

Reviewed 17 July 2017

I loved my stay the rooms were very clean i love that And the fact that me and my children were able to have snf wake up to oceanview was marvellous an experience they will always remember being their first time to the beach. Thank...More

Thank shaunnitad
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

Thank you so much for your very positive review! We are so glad that you loved your stay and commented about our clean rooms! We are so very glad that you and your children were able to wake up to our marvelous ocean view every...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$102 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$102 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (87)
Room & Suite (31)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Cmichael1
29 March 2017|
Answer
Response from Harmony_Management | Property representative |
No we are not. We have no place for your four-legged friends to relieve themselves. Sorry.
0
Votes
Room Tips
"Stay at a different hotel"
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"We found no good rooms - abandon hope."
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"Nice quiet relaxing, with great ocean views."
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"None... Don't spend your money on this hotel"
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