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All reviewscontinental breakfastroom was cleantoastcracker barrelmini muffinsno extra chargecheck in was quickcoffee machinegreat valuehalfway pointfirst floorgas stationallow petsfront desk staffup to datequiet locationno issues
Stayed here in the middle of a 5 week road trip, got exactly what we needed!! Front desk staff (JoJo) was friendly, knowledgeable, and inviting, and was comfortable allowing us to inspect the room before check-in. Rooms are a little outdated (furniture and patterns), towels...More
Thank Katie K
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 20 June 2016
Thank you for your nice review and honest suggestions. We are proud to know that our hard work and great customer service are paying off. A special thanks from JoJo. I am sorry for the closed pool. Please try our 24 hrs. fresh...More
Stayed with my sister and her kids - got the hotel for a great price and a free breakfast was included. Breakfast was choice of juice, cold cereal, pastries, toast or English muffins, coffee and a hot cereal. No pool, but pets are allowed and...More
Thank Jennifer G
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 2 June 2016
Thank you for staying with us and we are glad to know that you had a wonderful time. Your nice review will help so many travellers who are always looking for a clean and comfortable hotel with reasonable rates and excellent customer service. It was...More
On our way from PA to Gatlinburg, we encountered a lot of rain and fog. We hoped to get well past Roanoke, but by the time we got to this point, we were weary travelers. Red Roof welcomed us with a clean, comfortable room and...More
Thank Nick R
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 24 May 2016
We appreciate your great review regarding your recent stay at the Troutville (Roanoke) Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.
I will make sure to share your comments with the rest of our team....More
Pros - great location, good room rates, helpful and friendly staff, clean rooms
Cons - most guests let their room doors and stairwell doors slam (suggestion to RRI - upgrade door closers to prevent slamming), paper thin walls and wood floors, reuse of shampoo bottle...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 20 May 2016
Thank you for your review. We will work on the entry doors so they will latch with minimum noise. We do have to reset them time to time for locking securely for safety reasons. Thank you for bringing it to our attention.
We are glad...More
The staff very pleasant and eager to help. Room was clean and modern for an older hotel. Not much of a breakfast (cereal, toast, Danish) but the breakfast area was clean and pleasant. Great location when traveling route 81.More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 11 May 2016
Thank you so much for your review. We are glad to know that you enjoyed our location, clean condition and great customer service. Our staff members will really appreciate your feedback. We will work on your suggestions for breakfast selections. We try not to compete...More