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Comfort Suites Suffolk-Chesapeake

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Comfort Suites Suffolk-Chesapeake
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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South Bend, Indiana
Reviewed 1 week ago

The people who work in the hotel were very friendly,and helpful, and the rooms were clean. The breakfast was mediocre, but fine for a free breakfast. The front desk was helpful with directions. The elevators and hallways could use some updating, but we were visiting relatives and just needed a clean place to stay with a nice shower and towels....

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Helpful?
Thank Patty S
Warsaw, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

We (husband and I ) checked in late Friday with no reservation. This hotel is always accommodating. We were originally supposed to stay in Newport News. We were in town for a family funeral. Not knowing how long we were going to stay the hotel was accommodating to us on a day by day basis. Destini the young lady at...

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Helpful?
Thank purplelady21
About Hotel's Favourite Review
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Purplelady21 Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

blacksburg va or Lewisburg Wv
Reviewed 2 weeks ago

Had to do family records and paperwork for taxes. Needed to get out of the house to knuckle down and get work done. stayed 4 nights. Seems to have be redone. Room clean, and entire floor and room smelled fresh and clean. Breakfast acceptable, not stellar--could use a little more thought. Staff not overly friendly, but certainly not rude, either....

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Thank jgyaeger
Reviewed 3 weeks ago via mobile

Clean room, comfortable bed, great continental breakfast and staff very friendly. Shamere and Clark at the front desk were especially helpful and kind. We will definitely stay here when returning to Suffolk.

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Helpful?
Thank Janice H
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Colorado Springs, Colorado
Reviewed 4 weeks ago

Pros: hotel is clean, updated, decent wifi, and average breakfast. Cons: Apparently Comfort Suites has a policy that if there is a personal item - any at all - on a bed, they won't make the bed. This also seems to include their own stuff i.e. towels. This is the first I've run into this policy in my travels (I...

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Helpful?
Thank evodude
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear evodude Thank you for taking the time to complete a review regarding your recent stay at Comfort Suites Suffolk - Chesapeake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping services on your recent visit. I have shared your feedback with housekeeping staff to ensure we handle these types of situations...

Jacksonville, North Carolina
Reviewed 23 January 2017

I stayed at the hotel on Saturday. When I first checked in the front desk manager was so nice. The room I had was very clean. Every staff member that i came in contact with was very nice and polite. I will stay there again.

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Helpful?
Thank Gretchen S
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Gretchen S Thank you for taking the time to complete a review of your recent stay at our Comfort Suites Suffolk hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 9 January 2017 via mobile

I stayed in room 320 and had to get an extra day due to the blizzard. The hot water in that room did not get hot at all. After doing some shopping for the blizzard I opened the refrigerator and the smell was horrible!!! I was then moved to room 318. On that Saturday the fire alarm sounded. I dressed...

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Helpful?
1Thank ricia H
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Ricia H, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Suffolk - Chesapeake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the customer service on your recent visit. We have an emergency evacuation plan at the hotel in case of an...

Tuscaloosa, Alabama
Reviewed 6 January 2017

1. Thursday---Check in was tense with front desk; we arrived 15 minutes early after a 750 mile drive. They said room wasn't ready---no problem, we were prepared to wait it out. They decided to get check the room out to see if it was available for us to get. It was checked out and some housekeeping staff said it was...

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Helpful?
Thank kx348
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Kx348, Thank you for taking the time to complete a review regarding your recent stay at Comfort Suites Suffolk - Chesapeake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our customer service on your recent visit. I have shared your feedback with entire team and took your review as a coaching...

Dothan, United States
Reviewed 26 November 2016 via mobile

Great stay at a good price. Rooms were nice and clean. Staff was very helpful and friendly. The breakfast was good as well with both boiled and scrambled eggs, waffles, fruits and cereals. Our family enjoyed our stay. They are also really close to the interstate

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Helpful?
Thank Ciara L
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Ciara L Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Potomac, Maryland
Reviewed 26 October 2016

We would stay again. Clean comfy and plenty of room, nice tv and in-room coffee maker, desk, nice lamps. Nothing to complain about. Two elevators mean it was no wait. Breakfast/front entry lounge area with little fireplace. Indoor pool and hot tub.

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Helpful?
Thank SunriseFitness
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear SunriseFitness, My staff and I are pleased to see that you enjoy our hotel accommodations. At comfort Suites in Suffolk we strive to deliver superior service and appreciate your feedback. Thank you for taking the time to post this comments and we hope to see you again at Comfort Suites in Suffolk

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites Suffolk-Chesapeake

Address: 5409 Plummer Blvd, Suffolk, VA 23435-3551 (Formerly Comfort Suites Near Joint Forces)
Region: United States > Virginia > Suffolk
Price Range: €70 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Suffolk-Chesapeake 2.5*
Number of rooms: 116
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Also Known As:
Comfort Suites Harbour View Hotel Suffolk
Hotel Style:
#4 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Suffolk-Chesapeake staff and other travellers.
1 question
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Williamsburg, Virginia
over a year ago

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Questions? Get answers from Comfort Suites Suffolk-Chesapeake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was fine”
 of 5 bubbles jgyaeger, 12 Mar 2017 | Read review
“Go elsewhere - lots of options in the immediate area”
 of 5 bubbles evodude, 24 Feb 2017 | Read review
“Rooms on the back face a beautiful pond & in my opinion are quietier.”
 of 5 bubbles purplelady21, 17 Feb 2017 | Read review
“stay here for sure”
 of 5 bubbles josiahe2016, 30 Apr 2016 | Read review
“5th floor quiet”
 of 5 bubbles L4912MRcarlosc, 24 Apr 2016 | Read review
5 of 5