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Hilton Garden Inn Chesapeake/Suffolk

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Hilton Garden Inn Chesapeake\/Suffolk
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chesapeake/Suffolk
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Showing 446: English reviews
Suffolk VA, United States
Reviewed 2 October 2016

Have stayed here as part of annual visit to area for last 5 years. Place is always spotless, staff helpful and nice to be greeted by restaurant staff who remember us. A bit annoying to not have at least continental breakfast included in hotel rate but food is great. We ordered a desert from the bar and were blown away...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul H
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Paul and thank you so much for such a nice review of our hotel. Your feedback is so important to us and we look forward to your next visit here.

Tampa
Reviewed 2 October 2016

Great location, hotel staff is very cheerful and helpful. The room was spacious, comfortable and clean. Very close to several restuarants and shopping, very close to Joint Staff Suffolkinstallation along with other DoD contractors.

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Helpful?
Thank DAHIII
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for sharing your experience. We are so happy to know that you enjoyed your stay here. We look forward to your next visit!

Henrico, United States
Reviewed 29 September 2016

This was an awful stay for me. Had stayed here a year ago and enjoyed but seems to have definitely went down. Fire alarm during my stay and no direction provided by staff. AC unit in room was not working properly. Maintenance came back twice. The front desk clerk stated room #'s aloud so did not feel safe.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kimberley C
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Kimberly and we appreciate your feedback. We are so sorry we were not able to provide you with the quality of service you deserve and we are always looking for ways to improve our customer experience. Please rest assured I will address those issues. We hope to see you again here in Suffolk.

Reviewed 27 September 2016

Great place. Had some amenity issues but nothing that would deter me from staying again. Shower took a little bit to warm up and the air conditioning didnt work correctly. When I called service for some help they sent maintenance immediately which showed they cared. Quiet place and nice staff. Rate was reasonable and everything was tidy, clean, and well...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Abby F
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for taking the time to share your experience during your stay here. We are delighted to hear you found the staff nice and everything was tidy, clean and well maintained. We hope to see you again here in Suffolk!

Suffolk, United States
Reviewed 27 September 2016

Everything was excellent. I enjoyed my stay at the Hilton. It was a great location, the staff members were great, smiling faces. The room were prefect. Check in time was jut right and front counter person.

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Helpful?
Thank Nicole T
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Your feedback is so important to us and thank you so much! Glad everything was excellent and found staff member great and smiling faces! Hope to see you soon.

East Windsor, Connecticut
Reviewed 20 September 2016 via mobile

I would like to say that it was a very pleasant stay at this hotel. I was on a week vacation and stay 3 days here in this hotel. This surroundings of this hotel is really like a garden. But there are few things which I face and think that these can be improved here. There should be a safe-box...

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Helpful?
Thank ajay k
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you so much for sharing your experience. We are so delighted to hear your overall experience was a pleasant one. We look forward to your next visit soon.

Winston Salem, North Carolina
Reviewed 13 September 2016

My stay at this location was extremely relaxing. The facility was quiet and clean as well as centrally located to experience the area without being in the thick of it when I was ready to test. I'll dedicatedly be back and would love to experience the beach during the fall season. The area eateries were also an added plus. I...

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Helpful?
Thank travisw380
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for sharing your experience. I am glad you found the location extremely relaxing and you will be back soon! Thank you so much and we look forward to welcoming you back as well.

Baltimore, Maryland
Reviewed 9 September 2016 via mobile

Loved the room. In fact, the service was stellar. But I have to question the maid who knocked on my door three different times before 10:45AM. I felt like she was literally pushing me out the door. Very unprofessional and someone needs to talk to her. I believe it was an Asian woman because when I stepped out of the...

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Helpful?
Thank Bill D
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for staying here. I appreciate your feedback and sharing your experience as well. I am so sorry one of our staff in housekeeping knocked on your door at 10:45 am. Please rest assured I will address this. Again, thank you and we hope to see you again here.

Harrisonburg, Virginia
Reviewed 8 September 2016

The bed was extremely comfortable. Friendly staff always smiling. Entire place was nice and clean. Great location. Very quiet during the night. Spacious rooms. Comfortable bed, live the adjustable mattresse. We enjoyed our stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LanaSlash
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings to you and thank you so much. We are all delighted to hear you had a good stay with us. We look forward to your next visit in Suffolk!

San Pedro, United States
Reviewed 8 September 2016

There was some previous challenges during Pre-Arrival, reserving lodging stay that ended up escalating to Manager Ms. Carol; which got sorted out and as 1st Guest, I was appreciative to the Managerial handling of the situation. I would like to take the time to point out something of importance and please do forgive me but take the time to acknowledge...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eric H
Christy M, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Eric and thank you so much for your feedback. WE are all glad to be of service to you and we all look forward to your next visit in Suffolk!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Chesapeake/Suffolk is a Northern Suffolk hotel and borders the cities of Chesapeake and Portsmouth. In our unique location in Harbor View Commerce Park, we are less than half a mile from businesses like Joint Forces Command and Bon Secours Health Systems, making Hilton Garden Inn ideal for both business and leisure travelers. Our hotel can also host your next conference or event, featuring 4,000 sq. ft. of flexible meeting space for up to 250 guests. Enjoy breakfast, lunch, and dinner at our hotel's Great American Grill(R) Restaurant and Bar. Our Northern Suffolk hotel is also close to shopping, dining, and entertainment, including Bridgeway Commerce Park and Harbour View Grand Cinema. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435-3295
Region: United States > Virginia > Suffolk
Price Range: €86 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hotel Style:
#1 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chesapeake/Suffolk staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chesapeake/Suffolk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor and the room was quiet, clean and quaint.”
 of 5 bubbles 998raymondf, 5 Mar 2017 | Read review
“Corner suites are nice and big :)”
 of 5 bubbles emmaf210, 19 Feb 2017 | Read review
“for quieter room, choose a room a bit farther away from the elevator”
 of 5 bubbles sym4302016, 1 Dec 2016 | Read review
“Probably the best hotel breakfast in the area.”
 of 5 bubbles donaldh465, 4 Sep 2016 | Read review
“Choose a hotel with professional staff and a professional manager NOT Carol”
 of 5 bubbles knowlej22, 10 Aug 2016 | Read review
5 of 5